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    • Right.    The law says that when you are asked to provide the driver's details you have to use "reasonable diligence" to find out who it was. The diligence you are required to use only begins once the request is made (this is covered in the case of Atkinson vs DPP). So it cannot be held against you if you did not obtain his details before you allowed him to drive the car.    I take it you provided the police simply with his name and address? If you are to defend this successfully you must convince the court that you did everything that was reasonably practical to identify him. But it seems you already know who it was. It just happens he seems to have disappeared.    You can understand the concern of the police. If it was so simple to just name somebody as the driver and you know that person, even if he was genuine, could not be traced, then everybody would do something similar. You have a simple choice to make: you can defend the charge against you on the basis that you have provided the details required, or you can plead guilty for failing to do so. It should not be in dispute that you provided the details; the matter for the court will be whether they believe they were genuine or not. If they do they should acquit you. It is not your responsibility to trace people who are accused of offences but who have since disappeared.   Personally I don't rate your chances of success too highly. You only know him as a "friend of a friend". At the very least you should have checked that he was insured to drive your car. That is something a car owner definitely must do before allowing another person to drive their car. If you had done that (say, by seeing a certificate of insurance to prove the cover) you may have been able to take other details which would help you convince a court hat the person was genuine. As an aside, if the driver was traced and it turned out he was not insured you could be prosecuted for permitting  him to drive your car uninsured (an offence which carries six points).   The outcome if you are found guilty at trial will be a fine of a week and a half's net income, a victim surcharge of 10% of the fine, six penalty points but, most significantly, prosecution costs which will be in the region of £600. If you plead guilty to the offence the fine will be reduced to just one week's net income and the costs will be £85, but six points will still be imposed.   The speeding matter is a dead duck. You were not driving, you have told them you were not, they obviously have no proof that you were so you cannot be convicted of that offence.
    • @defender90 welcome to the forum and it's very interesting news that new say that you have evidence. Any chance that you might start your own thread and tell your story there. We may be able to offer you help – but more importantly, the more threads there are with the name and the business name et cetera in the title, the more likely that Google is going to pick it up and that may attract others. Would like very much to know what the evidence is that you have 
    • Bum deal on Covid tests   https://www.euroweeklynews.com/2021/01/27/bum-deal-chinese-health-authorities-begin-anal-covid-swabs/
    • Hi guys.   Ok - so since I was last here I have set up a new basic bank account, which my salary and priority dd's will come out of from March.   Just wanted an opinion on a couple of thoughts I've had -   1) I have just agreed with my mortgage provider a 3 month covid payment holiday, which will help for the short term - however, I have an overdraft is with this bank. Am I causing a problem if I contact them now about my financial situation, or should I leave it until the holiday ends?   2) My salary has recently come down, which is a contributing factor to my plight - However, my income over the last few months will not reflect this. On my budget sheet, I have put in the new ongoing i and e.  Is my bank likely to turn down my request of freezing interest etc. on this basis? They can see what has been coming in and going out. I'm concerned they'll think I've been creative with my income sheet?! Or can I simply refer to this new situation in the pro-rata letters?   Thanks again.   A  
    • Hello Taxhelper   Thanks again . Your so kind and Im very grateful.   I am about to submit the form in the next few hours. Before clicking the submit button there is a calculation page that has been generated by the site based on the info I provided ( income from PAYe and income from self employment etc...with all expenses deducted). their calcs are correct.   The figures are correct and I do owe them a sum as well as 1st payment on account for 20-21. I just am not sure I can pay the lot by 31/1/2021 because I did not anticipate that the hospital may not be able to pay me on time ( my jan pay). Thats because I did submit my 'timesheet' to the HR on time but they delayed processing it in time for it to be paid by the end of this month. They have said they have asked for an exceptional CHAPS payment to be made but I remain uncertain whether they will pay it into my account by then or not. thats why i wasnt sure if its best to call HMRC and give them the heads up or not.  
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
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    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
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ARC chasing virgin gym debt


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Hi,

Virgin Active cmail I owe £114, as they cmail I has 2 months left on my contract, this is indeed incorrect as I was on a monthly plan, IE pay a little more each month and then gibe a months notice to end. Well I gave the months notice and handed my card in, so did not even use it for the last month.

Now (well since October last year) ARC are calling me 2 -3 times a week, and they are telling me thay have put a £30 admin charge on. I am not entertaining them as Virgin have got it wrong, I called Virgin last year to question all this and was told that I did not give a "clear month's notice" They are telling me it is a calender month and you can not give notice part way through.

Anyway ARC have now started calling my workplacem well they have a number of times now. My boss has picked up a couple of times (if I am on the phone it rings another phone) 20 mins ago he called me in to ask who ARC were. I explained everything to him, and he told me that personal issues should not be discussed on company phones etc. Highly embarassed I told him I would sort it. I called ARC in my linch and told them not to call my work number, they have my home and mobile. They told me they could not remove numbers from their system, and "When are you paying the £144 Sir".

What can I do here. I dont want to get called in by my boss again.

I gave notice and handed my card in 1 whole month, which was paid for. ARC do not listen to me, I have told them to take this to court, something they don’t want to seem to do, they just keep calling me again and again 2-3 times a week, sometimes more. They tell me they will continue until this is paid. I have explained numerous times that notice was given, accepted by the staff at Virgin, and there is nothing more to pay, they simply tell me there is and I have to pay. I am livid now as this is getting into my worklife.

HELP…

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Report them to the OFT and Trading Standards. They are breaching the OFT guidelines by phoning you to work

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You may also find the following of interest Debt Factsheets - Harassment of people in debt by creditors

 

The OFT can sometimes be a bit slow but it's still worth compaining to them. If you complain to Trading Standards they may actually give ARC a call which sometimes puts a halt to the phone calls.

 

You also may wish to make a complaint to the police on the grounds of this being harassment and endangering your employment. The police may, if you're lucky, have a wee chat with ARC which usually realigns the DCA twits thought process.

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

BEWARE OF CLAIMS MANAGEMENT COMPANIES OFFERING TO WRITE OFF YOUR DEBTS.

 

 

Please note opinions given by rory32 are offered informally as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

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They're also NOT ALLOWED to put their ridiculous "charges" on, unless the agreement originally said they can. £30 is too high anyway. They can only charge what it costs them (if it's in the agreement)

I am a lawyer, but I am an academic lawyer. I do not practice as a barrister or solicitor. You should consult a practising Solicitor BEFORE taking any Court or other action

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