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Hello,

 

I am having a bit of a problem, I ordered a sofa with DFS on credit buy now start monthly instalments a year later, I needed a sofa because I moved into my first home and didn't have one but a week later I got offered a set of sofas for free which I took, I phoned DFS to cancel the sofa who looked into it and got back to me saying that the factory have started building the sofa and it's going to get delivered to the store so I can't cancel, is there anyway I can get out of this? I haven't signed the direct debit form or the credit check one, can they force me to take it and force me to pay the full amount if I refuse delivery?

 

Thanks,

 

James

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I have moved your thread to the retail forum. You will get the advice you need in here :)

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