reclaiming my dads various PPI's from Lloyds Bank

[dx100uk]

loans direct is Assured Direct 8 St Paul's Rd, Torquay, Devon TQ1 3QF

 

nothing to do with Lloyds

 

thought you said loans.co.uk that's ge money

[NGEddie]

Oh right cheers, but if Lloyds arrange it and added the ppi it would be them who would have the paperwork and we would claim from yes? so best to SAR them? :/

[dx100uk]

Lloyds don't use loans direct

what the name on the agreement?

 

have you got the agreement?

 

dx

[NGEddie]

Oh right, you have thriown me now then, no agreements found yet

 

But I know we calld loansdirect and they gave us lots of information a couple of years back, I shall go over this again then before I send anything!

[NGEddie]

Evening!

 

The SAR was sent to Lloyds,

I then found where I got the loans direct thing from...its on the statement,

and is on a few years back worth when we used the l l o y d s current account under the direct debit name.

 

I am thinking now should I SAR loansdirect as well? and I take it there is just one loan company called that?!

 

I keep reading bits where banks are saying...no we don't keep anything past 6 years...which is just what im expecting to get in reply, grrrrr

 

The thing that really boggles my mind, my Dan really cannot remember getting a loan agreement for ANY of the loans,

but surely no matter how crocked the banks should have give the paper agreement copy?

 

Thanks again

 

E!

[NGEddie]

Got a reply back from lllo yds quick fast!

 

The letter we sign was not signed, I had previously read about them copying signatures so left if blank, so they have sent a letter to this effect saying sign a document to prove its us, should I get my Dad to sign it and then put a line through it?

 

I know he said they have some signature recognition thing :/

 

Many thanks

 

E!

[dx100uk]

you always sign an SAR

 

the only one you don't is a CCA request

 

dx

[NGEddie]

Ok thanks, thought it needed a line through but shall get it done then!

[NGEddie]

Hi guys,

 

So finally some action, a couple of weeks back we received all the statements, amazingly going back to 2000 from them, this showed the dates, loan amount and PPi amounts.

 

The PPi's are about 22k!

 

Then yesterday we received the massive bundle from the SAR, strangely they had sent a letter previously saying if we wanted any recordings or calls we had the give them the dates and times?! As if we would remember!

 

I am about to open and start going through it all, but either connected or by coincidence, a few days ago we received a letter from them, identifying PPi may have been mis-sold and asking to fill in a questionnaire by a given date. Now I did think, is this structured in a way that if you unknowingly tick the wrong box you could shoot yourself in the foot?!

 

So do we need to answer? or just carry on as per instruction from you guys, the experts

 

aaaaand what am I best to do first

 

Many thanks

 

E!

[dx100uk]

stick with you plans

you can fill in their CQ

 

BUT

 

pers I just refer them to the FOS one.

 

watchout for phone calls too

 

it is becoming increasingly obvious

that banks are now phoning people

who are trying to reclaim

with a series of 'loaded' questions

 

that if you answer them, they use to either negate or reduce you entitlement.

 

DONT answer any questions on the phone.

 

get your spreadsheet done and post it up

 

dx

[NGEddie]

Thanks dx

 

So if we just do not respond to their letter, it would not be detrimental to our claim?

Or should we write and say we are going the route suggested by FOS?

 

I have now worked out,

he has taken out 10 loans,

 

they have supplied agreement for 5,

two of which have the pre 'x' box,

one of which is not ticked but PPi was still added,

and the other two are ticked,

 

I guess they would all come under not knowing they were optional?

 

The other 5 apparently are detailed in screen shots I am yet to read through.

 

Also the c/c which started in 2000 has is an agreement for and it had PPi running until 2008, ranging from £7-35 per month.

 

So once I have all the figures together, I have to add all of them to the spreadsheet?! that's going to take a looong time!

 

Cheers

 

E!

[dx100uk]

i'm not saying don't reply to the letter

what i'm indicating, is, use the FOS method yes

 

you can certainly fill in their CQ, but, I've found them to want info

that is totally irrelevant to any claim

[i'e partners details etc etc]

 

to me it sounds like all the loans are linked

each new loan refinancing the next

so they'll all go on one STATint sheet yes

[link 1 below refers to how to calc]

 

might be an idea to PM daveIB, he's good at doing spreadies

I've just not got the time at present.

 

as for the credit card

use the FOSCISHEET

 

I would say as you've got pre ticked boxes

that will be your main reason.

 

dx

[NGEddie]

Ok thanks for the advice

 

One thing im puzzled about, with my other MPPi I was paying a monthly amount just for that, so the spread sheet was fairly straight forward

 

With the loan, lets say its an 18k loan with a 6k PPi and the monthly repayment is £450, what do I put on the spread sheet?! as I don't know how much of that £450 or loan and how much is PPi?

 

Cheers

 

E!

[ims21]

Ok thanks for the advice

 

One thing im puzzled about, with my other MPPi I was paying a monthly amount just for that, so the spread sheet was fairly straight forward

 

With the loan, lets say its an 18k loan with a 6k PPi and the monthly repayment is £450, what do I put on the spread sheet?! as I don't know how much of that £450 or loan and how much is PPi?

 

Cheers

 

E!

 

The total loan would be £24k. The PPI part is £6k making the PPI part 25% of the total. If the repayments are £450 then 25% of £450 is for the PPI which is £112.50.

[NGEddie]

Thanks Ims

 

So you can claim back the interest paid, plus the 8% too, wow!

[ims21]

Yes. On a loan you get the premiums paid, the contractual interest paid on those premiums plus 8% simple on each payment made running from the date of payment to the date of settlement of the claim.

[NGEddie]

Cheers, my oh my have I got a lot of typing into a spread sheet to do, lol, I have to list the specific dates or can just put months?

[ims21]

For the StatutoryInterest sheet for loans you will need to enter dates of repayments (or as near as you can guestimate them) since the date entered dictates the amount of 8% interest you get.

[dx100uk]

you can if you are clever

automate 90% of the data entry

as the amount paid [loans mortages] PCM will not change

typically as well the date/day of the month that its paid

can be autoinserted using the month formula or the +days formula linked to the prev cell.

 

dx

[NGEddie]

Thanks for all the tips guys, and all the help so far

 

I feel a bit like being at the bottom of a mountain, so can understand why so many go with the ppi reclaim companies! but I shall not be giving in and doing that!

 

I have gone over the almost mountain of papers now, we have contracts and statements for 5 of loans from 2002. One thing I have noticed is they are all 60 months except one of 84, but all have been paid off about 2 years along, and the worst 11k one paid off after 3 months! Am yet to get to the bottom of that one!

 

Could someone do me a kindness and give me a some help working out how much the PPi repayment part was? I didn't really want to put all the figures on here just in case, maybe I could pm one of you? or even just help me with working it out, would you believe I have a B in Maths, lol, when you don't use it you forget!

 

The letter from the bank is interesting as they mention miss-selling, not advising it was optional, paying upfront when it shouldn't have been, and the many times re-financing, then I noticed on the letter they say cannot go back further than 6 years, grrrr, im sure we can? as one of them over 6 years is a blatant un-ticked box but PPi was still added!

 

The other 5 we just have screen shots, so dates taken out, amount and it says...with insurance, but I guess this could be a lost cause as that's all there are from 1995-2000?

 

Once again, many thanks in advance

 

E!

[dx100uk]

there is NO time limit on PPI reclaims!!

 

if you have a read of link 1 below

 

the info is all there.

 

dx

[NGEddie]

My goodness dx, how right you are

 

I have just read over the bits in Link 1,

so thanks IMS1 for that guide,

each time I thought of another question,

I read some more and it was answered

 

From this it seems they rolled each time, one even said on the statement...re-financed to pay off previous loan!

 

I have now also established, the one which was paid off after three months, was done from additional borrowing on the mortgage(which also had ppi)

so not sure how that stands?

 

Its shocking and annoying to think my Dad went in and they sold him a loan, then three months later got him in again a

nd suggested additional borrowing on the mortgage to clear that loan, grrr!

 

The only part in the guide not covered is the old old ones.

 

We know the date and loan amount, but it doesn't give the ppi amounts, this is back from 1995 from it just shows as insurance, apart from one :-

 

Shows as a 5k loan and the ppi is £1144.60 with a code next to it of Gold Service 5-9.9k ins,

this code appears on another £4500 loan,

the rest being lower loans show INS £500-2999, so maybe if I work out the % of the ppi above,

 

I guess that would give the ppi amounts for the ones we don't?!

 

Its like CSI CAG

 

As always, cheers for any help

 

E!

[dx100uk]

if the mortgage was with the same company, then you can rollover the calc and get it back.

 

how about scanning up what you have

so we can check for you too?

 

set your default scan page size to A4 less than 300DPI [150 will do]

scan the required letters/agreements/sheets - as a picture[jpg] file

don't forget you can use a mobile phone or a digital camera too!!

'

BUT......

ENSURE: remove all pers info inc. barcodes etc using paint program

but leave all monetary figures and dates.

*********************************************************

{DO NOT USE A BIRO OR PEN OR USE SEE THRU TAPE OR LABELS]

try www.pdfescape.com TO BLANK STUFF,

*************************************************************

or

DO IT IN MSPAINT.EXE or any photo editing program

goto one of the many free online pdf converter websites ...

http://freejpgtopdf.com/

..

if you have multiple scans/pics

put them in a word doc FIRST and convert that to PDF

or use www.pdfmerge.com

 

convert existing PC files to PDF [office has an installable print to PDF option]

..

 

it would be better to upload a multipage pdf if

you have many images too rather than many single pdfs

.

or if you have PDF as an installed printer drive use that

or use word and save as pdf

try and logically name your file so people know what it is.

though dont use full bank names or CAG in the title

i'e Default notice dd-mm-yyyy TSB

.

open a new msg box here

hit go advanced below the msg box

hit manage attachments below that box

hit the add files button on the top right

hit select files, navigate to your file on your pc

hit upload files

.

dx

[NGEddie]

L l o y d s bank and C and G mort? I think they are part of them? So would that work?

 

I shall scan up soon once all collected

 

How does it work though for those with no contract though? All we have is a screen shot, plus one has a statement.

 

Cheers

 

E!

[dx100uk]

those screen shots must be the details surely?

 

theres nowt to stop you specifically asking for the agreements of the missing loans.

 

as an of chance

poss phone the Lloyds PPI number you have

and ask if they have the details?

 

for the ones missing info

all you need is the total loan and the total PPI charges at the start

then if you know a payment [PCM]

from those two you can work out the PPI PCM

 

dx