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o2 phone bill query???????


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Over the last few years mother in law as had contract with o2 and now been diconnected owing 786.00GBP but i think she had a cut off point on bill of 75.00GBP. But now Buchanan clark + wells threatening with court action, help would be much appreciated?:???:

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Need lots more information.


Did she take out a contract? Did she stop using it before or after they switched it off? How did she manage to owe £75? What correspondence has there been with O2 leading to the referral to BCW?


The debt collector is in it to make money, and if O2's account is not paid, these additional collection costs are added to the bill - but usually not by a factor of ten. To get the answers you need ask Mum what went wrong and why.

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