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I terminated my agreement with VF after the minimum period in Dec 2008.

 

I have just discovered that they defaulted me on 05/05/2009.

They did not contact me after their initial efforts to keep me on board.

 

So I don't have any information from them in order to fight this.:-x

 

What do I do?

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Hi goodbadrum,

 

As kiptower and maroondevo52 have suggested if you could send me your details by following the steps in our pinned thread Vodafone Webteam-for Customers With Problems I'll gladly take a closer look at things for you here.

 

Once you've sent the email could you update the thread with the email reference number you'll get with you receive out automated reply so that I can make sure we get it?

 

Thanks,

 

Lee

 

Web Relations Team

 

Vodafone UK

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Hi goodbadrum,

 

Coincidentally I've just managed to track your account down and am currently taking a look at what's happened.

 

It won't be necessary to send the documents you've found across to me but thanks for checking your own records.

 

I'll update you on my findings later this afternoon in reply to your email from lastnight.

 

Thanks,

 

Lee

 

Web Relations Team

 

Vodafone UK

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Howdy Lee

 

Got your email. Thanks for sorting this out.

 

I don't want to appear nit-picky HOWEVER

VF may have it on record that they sent a closing bill. I did not receive this bill.

 

I'll check my credit report in a week and let you know if it has been removed.

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