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Comets Restocking Charges


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Hi,

 

I recently made a purchase from Comet, and had a terrible time trying to return the product which in my mind was faulty. the story can be found here Get Comet to Change their Returns Poilicy News | Facebook my real problem was the way that their staff hid behind a policy that is not normal or obvious, the policy was not pointed out before purchase, and Comet then tried to charge me a 10% restocking fee.

 

All the details of ho i managed to get my money back are on the facebook page and my blog (you can get there from the facebook page), but they have still failed to recognise my consumer rights and treat me as a vlaued customer.

 

The facebook page i have has Two of the top brass at comet as Fans, one of them being Hugh Harvey the Managing director, Maybe we can force a change with their policy?

 

Feel free to becom a fan and record your issues on the page, it will be interesting to see if Hugh Harvey takes much interest and respondes personally.

 

Become a Fan Get Comet to Change their Returns Poilicy News | Facebook#

 

Regards

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