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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
      We had a 10yr  finance contract for a boiler fitted July 2015.
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
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      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
      You only have to look at TrustPilot to get an idea of what this company is like.
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
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      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
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Early Settlement Figure for Laptop loan too much? HFC Bank - Pc World

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Hi all.


I'm going to apologise first of all if I've posted this in the wrong place. It took me a while to put this new thread together so please offer any help you can, it would be greatly appreciated :)



I have a Personal Loan for a laptop with the HFC bank taken out 29th Feb 2008 (Date of Agreement) bought from PC World. I have asked for an early settlement figure and they sent me a letter quoting the final amount required to settle the account. Let me summarise the loan details below:


Loan Summary

-Date of Agreement: 29/02/2008

-Settlement Date: 19/04/2010

-Amount borrowed: £399

-Opening Annual rate of Interest: 26.16%

-Duration of Agreement: 48 months

-PPI: No

-Monthly Repayments: £13.52 p/m

-Total charge for credit: Total amount payable over 48mths - Actual amount borrowed = (48*13.52) - £399 = £249.96


Don't know the APR, but it appears there were no "set up" fees or anything. So we can assume APR = 26.16% right?


I have now paid 25 months of finance already. After requesting an early settlement figure, I was quoted £265.25 based on the Consumer Credit (Early Settlement) Regulations 2004. The breakdown is as follows:


HFC settlement letter:

Total amount Payable (before rebate): £325.91

Rebate for settlement of account by the Settlement Date above: £60.66

Therefore, amount required to settle this account: £265.25



It seemed a bit too much.

Now I did the calculations for myself using the formula (which can be found here http://www.opsi.gov.uk/SI/si2004/20041483.htm):








  • where:

  • A1 = 399

  • B1 = 13.52

  • r = 1.955378/100

  • m = 1

  • n = 25

  • a1 = 25

  • b1 = 24

  • b2 = 23

  • ...

  • b24 = 1

  • b25 = 0

After plugging these figures into the above formula, we get:

399*(1.01955378^25) - (13.52*(1.01955378^24) + 13.52*(1.01955378^23) + .... 13.52*(1.01955378^1) + 13.52*(1.01955378^0))


I did the right hand side part of this calculation on Excel and it didn't take too long (Word version of it is attached, since .xls is not allowed)


= 647.48 - 430.59

= £216.89 = Early Settlement Figure.


I understand that things aren't always accurate down to the last penny, but for the difference to be nearly £50 using the same formula I just had to question it.


Can someone please advise me if I have valid grounds, based on my calculations, to ask them to lower the settlement figure? Or are my figures totally wrong? Thank you for your time, it is greatly appreciated.

Edited by rickydaprince
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dont know how they do it

but hfc are renound for very high early settlement figures.


in one letter i have from them regarding an ongoing battle with them they state they are 'entitled' to add a 'portion' of the 'lost' interest they would have gotten to the early settlement figure.


and ofcourse they refer to their ever changing 't&C's' which they claim is industry regulated so are correct


i hate hfc!!!!!



please don't hit Quote...just type we know what we said earlier..


DCA's view debtors as suckers, marks and mugs


NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..


If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 



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