Jump to content

  • Tweets

  • Posts

  • Our picks

    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
      • 49 replies
    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
      • 49 replies
    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
      We had a 10yr  finance contract for a boiler fitted July 2015.
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
      You only have to look at TrustPilot to get an idea of what this company is like.
        • Thanks
      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
        • Thanks
        • Like


Please note that this topic has not had any new posts for the last 3155 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

  • 2 months later...
  • Replies 195
  • Created
  • Last Reply

Top Posters In This Topic

Top Posters In This Topic

Posted Images

Hi everyone.

Just a quick update:

The DVLA has sent me a letter advising that it will be changing, and updating its forms and implementing new procedures. Wonder why that is.

I am hoping to have some good news about the DVLA for you some time in 2011, maybe sooner.

Until then, have a great Christmas & New Year.

Link to post
Share on other sites
  • 2 months later...
  • 4 weeks later...

Hi everyone, new guy here but ive been luring for a few weeks trying to read up on all these goings on with the DVLA.


Ive now fallen foul of their service, I sent in my sorn declaration for my motorbike as I usually do in the winter and then a few weeks ago ive received the penalty letter insiting they didnt receive the form and now I must pay £80, but if im quick I can have it for £40.


Ive sent the letter back insisting my innocence but due to not having proof of sending they tell me im still in the wrong.


Most cases ive read about are a few years old, is it still worth fighting or is it better to just pay nowadays?

Link to post
Share on other sites

Im starting to think they have decided to target me!


Ive just received a late licensing penalty for a car I scrapped a year ago. This is because I failed to tax it in january of this year even though the last time it was taxed was 2009! This is the first Ive heard of this car since I sent in the log book....

Link to post
Share on other sites
  • 2 weeks later...
  • 1 month later...

HI all,

I'm currently at the £80 fine still stands stage, JIMBO5444 offered details of his & loneriders defense after they successfully went to court, has anyone any updates please?


Link to post
Share on other sites
  • 4 weeks later...

I've been in court this morning!

The DVLA wanted to fine me for them not receiving the v5 i sent back a year ago after selling my car,

i ignored the fine and went to court, before you go into the actual courtroom you have a quick interview

with an assistant in a small booth, they ask you if you understand why you are there and if you posted the v5 ect

I told them that i had sent the v5 back to the dvla like i have done in my previous 30yr driving history

the assistant told me that on the back of the v5 you are told to get in touch with them if you don't receive a receipt

i replied that it was not a legal requirement for me to follow it up! The case was then adjourned for a month

I'll let you know how things are going as soon as i hear back from them.

Link to post
Share on other sites


theregister.co.uk/2010/05/03/dvla_court/ (sorry not made enough posts to give you the full link)

Never having been to court in my life this cheered me up and gave me hope :wink:

Link to post
Share on other sites

hi puzz and welcome


thanks for your post on the antics of dvla at the court


if the same happens with me then ill request the trial go ahead as ime more than confidant on winning


no adjournment for me


if dvla are not ready then its there problem , not mine


ill hit them with £60.00 costs also

Link to post
Share on other sites
  • 3 months later...

I saw the DVLA again on last nights "Watchdog" and am bloody angry at the contempt the DVLA has for the 'little' guy. They argue that the cases that have won are in the County Court so they can ignore the judgement! Again anyone who wants to see a copy of what I sent to court as my defense I am happy to provide. I know they can be beaten.

Link to post
Share on other sites
  • 2 months later...

Class action, bring it on... DVLA almost 'screwed' me.

"To love unconditionally is the greatest gift, laughter is a close second" .To give your time to help others after being helped here is the best way to show your appreciation to your fellow CAG members.


Please note that this advice is given informally, without liability and without prejudice. Seek the advice of an insured qualified professional if you have any doubts. All my knowledge has been gained here, for which I'm very grateful. I'm a Journalist, not a law professional.


If you do PM, make sure to include a link to your thread as I don't give out advice in private ;)

BB 13 - DCAs/banks and solicitors 0.


I get a fresh start to get on with learning to live with severe disabilities when they could have had something if they'd been understanding...


<--- If you feel I've helped, please twinkle my star :)

Link to post
Share on other sites
  • 3 months later...
I saw the DVLA again on last nights "Watchdog" and am bloody angry at the contempt the DVLA has for the 'little' guy. They argue that the cases that have won are in the County Court so they can ignore the judgement! Again anyone who wants to see a copy of what I sent to court as my defense I am happy to provide. I know they can be beaten.


Jimbo, I've tried to PM you, but unfortunately I don't have 15 posts yet. I'm a motorcyclist (passed three years ago) and took my bike off road for the first time last year. Sorn notification went in September 2011, first extortion letter came in a couple of weeks ago from DVLA for £80. I will not back down to these sods as it's so fundamentally wrong and I can't stand faceless bullies. I really would be interested in yours and Lonerider's defence if you could possibly PM me? Cheers

Link to post
Share on other sites

I sent Jimbo a PM asking him to look in here.


Nice one, thanks for that Tony


In readyness, how did you declare SORN to them - mail, on-line, any other means?


SORN was declared via Royal Mail standard, no acknowledgement received. My first letter in response to their extortion attempt went like this..


Dear DVLA,


2011 is the first year that I decided to take my motorcycle (‘Reg No’) off the road for the winter period as, due to the very harsh weather over the last couple of winters, it really hasn't been worth keeping the bike on the road. I have a Toyota Hilux four wheel drive, and a BMW saloon car currently taxed under my name which my wife and I use through out the winter.


I completed the SORN notification form during the second last week of September 2011 and posted it towards the end of that same week (I can't be certain of the exact date but my wife was with me when it was posted and we believe that this was on the Thursday 22nd Sept).


As this is the first time I've ever 'SORN'd any of my vehicles, I'm afraid that I overlooked the fact that the confirmation letter had to be retained and I subsequently cannot find this within the records for my motorcycle. Can you possibly check and update your records as necessary to reflect the fact that the motorcycle is not currently being used on the road, and if possible resend the confirmation letter for my records? I will be re-taxing the motorcycle when the better weather comes in (hopefully around March 2012).


Your assistance in this matter is very much appreciated.



Kind Regards,

Link to post
Share on other sites
  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...