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Went in for clutch, now needs engine management system replacing


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I took my 55 plate Xsara Picasso into a Mr Clutch autocenter on Monday for a clutch replacement.

On Tuesday i got a call, i thought to say it's ready, but it was to say the car wouldn't start - it was showing immobiliser fault.

 

They eventually after a day got an auto-electrician out to it who reckons the BSI unit has blown.

 

Another 2 days later they finally shipped it to Citroen for diagnosis , results pending.

 

Basically they hadn't followed the correct shutdown/startup procedure for the BSI unit which can corrupt the software in it but will not admit liability for breaking it saying 'its just one of those things that can happen when you disconnect power'.

 

Will let you know how I get on as all the board of directors have been emailed the complaint letter last night.

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get some one to check that the engine speed sensor wires have not been traped between engine and g\box during re assembly , i have done this ? , car just wont go

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