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    • stuff and all they can do .......they are TOTALLY powerless   and you are well used to dealing with REAL bailiffs anyway looking at your history   
    • ok Finally got home!   I'll try and keep it short however we finally got to an agreeable place   Walked over to sales as there was no more servicing could do especially as the aftersales manager quite simply said they will not be footing the bill. Spoke to the salesman, updated him and he was lost for words and had to ask me where things were left -  Requested senior management to come down - both head of business and general sales manager are off for half term.  That left the buying manager - ironically the same who purchased the car in for the dealership.  He was called downstairs but in the time that he did, he must have called the aftersales manager.   Once down, everything suddenly changed -  I was told they are now 'reaching a compromise' (I assume between the two departments) and it will be put right.  The part is being ordered, is on backorder for 2-3 weeks and once in, they will fit it. This of course means I am potentially out of my 30 day exchange/1000 mile exchange however appreciate I can drag it out if it came to rejecting it.    I got the aftersales manager to put in writing the part IS being ordered and if the part does not for whatever reason fix it, I CAN exercise the exchange regardless of how many days/miles I am out. --This was CCd to the sales manager, the service advisor and the buying manager stating he is accepting/making the decision in the absence of the two other managers.   So all in one- another wasted 5 hours there + the drive up/down but we are hopefully now at a point the final issue will be either permanently fixed or it will be the deciding factor of returning the car.  The part-ex has also gone so it's not like we could even just change back for now.   The part is scheduled to arrive pretty much the week of our due date which really messes this up in terms of transport/planning however we'll cross that bridge then - for now, I need to destress the other half who really did not need this especially with what is essentially for her the baby car    Could I ask - IF it does not fix it and we decide against the exchange - can we still reject?  If we can, what happens to the part-ex thats now gone/auctioned off?   I too believe 99% it will fix it but just curious.     Also just for anyone else taking an interest, the MMI unit that is faulty is not just the navigation but everything Audi - phone, radio, cd, sd card, service indicators, settings for the various components - its all part of the MMI brain.  And so the reason this is important that it is resolved is usually with this unit, if one part fails, it's likely the entire unit will fail.      
    • They don't have to care.  This is Britain - the biggest reaction will be some mild tutting.  The main goal now must be to keep the fear factor high whilst ensuring the pockets of the few continue to be lined.   
    • Cat 6 Marker then. Thats one of the worse you can get.  As @Andyorchsaid... You might need to go to the FOS etc to get this done. We had someone else who went all the way with Tesco and lost. Cat 6 Markers are very difficult to get removed.
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
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      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
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      • 3 replies
    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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don't worry about the car the bailiff would rather have the money it just an excuse to rake up there fees

 

if no one knocks up a letter for you i will do it myself probably tomorrow would like to say i will do it today but Ive been up since daft aclock (don't ask cant believe I'm that stupid:eek:)

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Its quite a rare condition, its is officially called (please forgive the spelling) Shmidtz metaphsyl achondraplaisa, there isn't much on the net regarding it (last time I looked there wasn't) as there are so many mutations of dwarfisim, it is genetic so its a 50/50 if it is passed on to the baby and they can't tell if the baby has it until it is at least 2/3 yrs old (something else im worried about)

 

And the bad back was an accident I had a while ago, which until our local pct stopped them I had injections in my back to ease the pain. I can now only use paracetamol and a tens machine for pain releif.

You would be surprised at how much I can find on the net in fact I have found lots, one that was in particular interest was here Symptoms of Metaphyseal chondrodysplasia Schmid type - WrongDiagnosis.com

Please dont think that I am wishing to label you but if this IS what you have then you are classed as having a disability, which of course will include you under the vulnerable clause of the national standards... along with your being pregnant, adding to the urgency of the council taking back this debt asap. Lets hope kel see's this before writing her letter and adds this to it, I may just pm her to make her aware. I am glad I asked now, I hope you didnt think I was imposing in any way :)

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Thankyou seanamarts, the more info the merrier...

I'll add another paragraph to the letter I posted earlier. Won't be done for an hour or so, if kingfisher has already sent it off it doesn't matter as it can be done seperately.

Best wishes

Rae

Edited by RaeUK
Can't tip you again seanamarts so a big hug instead :)
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letter for Rossendales as promised what do you think folks would anyone like to tweak it

 

send it to Rossendales recored delivery(keep the receipt as proof of sending) make a copy for yourself and the council

 

send a copy to the council with a covering letter

 

 

 

council tax reference number

bailiffs reference number

 

 

Dear sir,

 

Rossendales Bailiff Mr xxxxx employed on behalf of xxx council visited my home on (date)

At the time of this visit the above bailiff placed a levy on my car (make model reg) this vehicle if in good condition would have a book price of £295 therefore auction value would be considerably less

 

It is my understanding the reason an authority Levy's distress is to secure goods to be sold at auction if the debt is not satisfied therefore only goods that have enough value to cover levy fees removal fees, storage fees, valuation fees, auction fees,and a substantial percentage of the liability order can be levied

The above being confirmed by the Judgement of Throssell v Leeds City Council where the judge states

as for your car how old is it? I.E. would the sale of it actually cover a large percentage of the bill anyway?

a vehicle should only be removed if the proceeds of sale provide that there would be a surplus available to the liability order after deductions for the bailiff fees, , removal storages and auctioneers fees.

 

The car Levied by bailiff MR xxxx does not meet this criteria therefore i would conclude that the only reason for this levy was to gain a fee for himself or his employer it is for this reason i believe the levy to be invalid

 

I am therefore asking you to cancel the levy and forward me a revised account reflecting this within 14 days of this letter

 

Alternatively if you feel this is not the case please forward me an explanation as to why the levy is valid along with a copy of your complaints procedure within the aforementioned time frame

 

Copy of this recorded delivery letter will be sent to xxx council to placed on file to be used in any formal complaint to xxx council or court claim for unlawful fees should it be necessary

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Thank you everyone, I didn't manage to get on yesterday as I was really poorly and still feeling it (just think the stress got to me) I am sending all of the letters off today just waiting for the new tweaked one and have made an appointment with the gp for Wednesday. Seanamarts thank you for the link. I have looked before but Im not very good with the web. I do know its classed as a disability but I have never claimed for it I just try to get on with it.

Is it best to ask for all of their confirmation to be via email or normal mail?

Edited by kingfisher1
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Thank you everyone, I didn't manage to get on yesterday as I was really poorly and still feeling it (just think the stress got to me) I am sending all of the letters off today just waiting for the new tweaked one and have made an appointment with the gp for Wednesday. Seanamarts thank you for the link. I have looked before but Im not very good with the web. I do know its classed as a disability but I have never claimed for it I just try to get on with it.

Is it best to ask for all of their confirmation to be via email or normal mail?

Your very welcome :)

Ask for replies for both email and snail mail couldnt hurt any :)

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lol didn't want to be rude and say snail mail :). My brain hurts I have learnt so much today regarding shimids.

Edited by kingfisher1
I have no brain cells left!
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Just a quick update, I have just phoned the council to get all the reference numbers I need and unfortunatly I broke down on the phone. The gentleman I spoke to was lovley and advised me to write to them explaining everything I had just told him and also that the bailliff was wrong! Letters all sent so now awaiting replies.

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Just a quick update, I have just phoned the council to get all the reference numbers I need and unfortunatly I broke down on the phone. The gentleman I spoke to was lovley and advised me to write to them explaining everything I had just told him and also that the bailliff was wrong! Letters all sent so now awaiting replies.

You got to talk to some one nice:eek::p

well at least he listened which is a start :)

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Apols kingfisher that I didn't get a chance to re-tweak my letter and add your full conditions. I'm sure you've done it and things will be fine...

Best wishes

Rae

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I have had a reply from the Council this morning saying that the Debt is going to be returned to them. But they are saying that I still have to pay the bailiff costs of £70.50, so does this mean the bailiffs can take the car for their costs as the levy for the council tax debt is on the car? I can't understand why I still have to pay the baillif costs when on the first visit she was aware of the situation so therefore she should have passed this back to the council? Does anyone have an email address for Rossendales? I can't find one anywhere.

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She came round twice, First time was when I made her aware of my circumstances and she said she would leave it for a week or so, she then phoned and said she would leave it until the end of March and we would talk again then but when she did come wound I was in the hospital with my daughter so she levied the car, but it didn't cover the debt it would have only covered the costs. I am so confused now as the council have taken back the debt does it mean the levy is no longer in place? Or is the car now levied against the baillifs fees?

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She came round twice, First time was when I made her aware of my circumstances and she said she would leave it for a week or so, she then phoned and said she would leave it until the end of March and we would talk again then but when she did come wound I was in the hospital with my daughter so she levied the car, but it didn't cover the debt it would have only covered the costs. I am so confused now as the council have taken back the debt does it mean the levy is no longer in place? Or is the car now levied against the baillifs fees?

 

The fees they have charged can be argued - have you sent for a breakdown of them yet? Until you know exactly what you have been charged it is impossible to argue them.

 

PT

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