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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Worth keeping DLA claim open?


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Hello,

 

I am a newbie looking for a bit of advice if you please.

 

I have a live claim for Disability Living Allowance (I was awarded High Rate Mobility indefinitely a year ago). I also claim Incapacity Benefit, Local Housing Allowance and Council Tax Benefit.

 

However, my War Disablement Pension has just been increased to 40% disabled and I have been awarded War Pensioners Mobility Supplement indefinitely. I got a letter from the DLA people on Saturday saying the DLA payments have now stopped as apparently I cannot claim both together.

 

Are there any advantages in keeping my DLA claim open even with nothing in payment?, or should I just ask the DWP to close it down?.

 

Also what happens with my motability contract which was taken out when I was on DLA (and I paid a largish deposit) and the car takes up the total DLA amount. Does all my WPMS go to Motability now or do I get the difference?. Also when the benefit rates go up in April how will Motability work that out?

 

Sorry for so many questions.

 

Thanks

 

Bob

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Bob,

 

I honestly don't think you get a choice whether you can keep your DLA claim open, i suspect it would be closed down as you are now receiving WDP.

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Bob,

 

I honestly don't think you get a choice whether you can keep your DLA claim open, i suspect it would be closed down as you are now receiving WDP.

 

Hi,

 

I have just rang DLA and they said it is upto me whether I close the claim or not. They said they couldn't advise me one way or the other!

 

I am just wondering if there are any 'spin off' benefits to keeping it open and how the change from DLA to WPMS affects Motability.

 

Thanks

 

Bob

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Well I contacted Motability this afternoon and got that part sorted. In case it happens to anyone else, Motability will just take the DLA Total Allowance amount out of the WPMS amount and I will get paid the difference. When the benefits increase in April whatever the new DLA Total Allowance is will be deducted from my uprated WPMS and they pay me the difference. My next Motabilty car should have a lower Advance Payment now I am on WPMS and I will also be able to claim upto £690 grant as I need an automatic car.

 

So with that sorted, I really just need to know if there are any 'spin off' benefits that keeping my DLA claim open may give me?. Does it give me any premiums etc or anything else that WPMS does not?.

 

I know I am entitled to the free tax disc and be able to continue to use Motability courtesy of the WPMS. Also, although I don't live in London, I will now get the free Oyster Travel Card for the tube, Docklands and trains in London etc as well as a a national bus pass from my local council. However are there any DLA only associated benefits?

 

On another note, as my percentage disability is now 40% can I also now claim the Allowance for Lowered Standard of Occupation allowance and how does that work?

 

Thanks

 

Bob

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Well I contacted Motability this afternoon and got that part sorted. In case it happens to anyone else, Motability will just take the DLA Total Allowance amount out of the WPMS amount and I will get paid the difference. When the benefits increase in April whatever the new DLA Total Allowance is will be deducted from my uprated WPMS and they pay me the difference. My next Motabilty car should have a lower Advance Payment now I am on WPMS and I will also be able to claim upto £690 grant as I need an automatic car.

 

So with that sorted, I really just need to know if there are any 'spin off' benefits that keeping my DLA claim open may give me?. Does it give me any premiums etc or anything else that WPMS does not?.

 

I know I am entitled to the free tax disc and be able to continue to use Motability courtesy of the WPMS. Also, although I don't live in London, I will now get the free Oyster Travel Card for the tube, Docklands and trains in London etc as well as a a national bus pass from my local council. However are there any DLA only associated benefits?

 

On another note, as my percentage disability is now 40% can I also now claim the Allowance for Lowered Standard of Occupation allowance and how does that work?

 

Thanks

 

Bob

 

 

The only scenerio I can think of is.

 

If you failed your medical for IB and appealed you would go on I.S appeal rate, if you have DLA then you get the disability premium. If you dont have DLA you get the basic rate.

 

Whether you would qualify for IS I dont know, as I dont know your full details, a bit hit and miss I know.

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Hi Mikey,

 

Many thanks for your help.

 

I found out today that the War Pensioners Mobility Supplememt does give me the disability premium for means tested benefits (as DLA mobility did) but even with the premium, my War Pension takes me over the threshold for Income Support. However the premium is given on my Local Housing Allowance (were my War Pension is disregarded) so I retain full LHA and Council Tac Benefit.

 

On the whole I think I will keep my DLA claim open as there maybe the odd thing in the future that it can be a passport benefit for. The DWP did say as the DLA claim is indefinite, but with nothing was actually now in payment, it would not be subject to a Right Payment Programme Review and it would just continue indefinitely.

 

Thanks again.

 

Bob

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