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Dear all,

 

Wish I knew about this cite before I was involved with a claims advisory company who telephoned me promising me they could claim back my PPI. The asked for my bank details as they were to collect 150 pounds as upfront payment. Since I am in so much debt, I did not think about researching more about this. Anyway I gave them all the details needed. My two loans were taken with HSBC. After six months HSBC awarded me refunds with interest. I did not read the small print that said if I won, they will claim back 38.7% of the amount. Since I was still paying the loan, HSBC tookout the money owed both in loan and overdraft. The company sent me two invoices for over £3000 pounds to pay. i told them the bank took the money and what was left was very little. I am planning to pay them monthly until the money is paid. They are threatening to take legal action. Reflecting on this issue, I think I have been treated unfair. First of all the amount they have invoiced me is well beyond I can handle, and it seems as if I will have to shift my monthly payments from HSBC to them. Is there anyway I can complain? I know I signed an agreement, but did not realise the complications.

 

Advice given will be welcome.

 

Worried,

 

Kanana

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who are these jokers.

 

 

name and shame

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Hi Kanana

 

I would stop paying these clowns straight away. Get your bank to cancel all payments to them. This is why these companies are being targetted by the authorities as they are unregulated and do not get you a refund as promised. Keep all letters from them they may come in handy later. there are a lot of rogue claims handlers who charge expensive upfront fees and fail to deliver on promises.

 

The Ministry of Justice has shut down 116 operations since it began regulating claims management companies in 2007, that was the latest figure i had heard. The businesses have been banned for using misleading advertising or for charging excessive fees.

 

Who is the company involved?

 

What paperwork did you sign?

Some useful links.

FAQ's

Making Posts

Letter Template Library

Bank Contact Details

AQ Guide to Completion

Court Fees

Data Protection non Compliance

Witness Statements for Court Bundle

Banking Code Website

Limitations Act

Fast Track Costs

A-Z Index

Mis-Claim Tutorial

Step By Step Instructions

 

Remember: The Ark was built by amateurs-The Titanic by professionals.

 

Please click my scales if you find my advice helpful !

 

If your claim is successful, please donate 5% so that it can continue to help others.

 

Your decisions and actions are your own, and should you be in any doubt, please seek qualified professional legal Help.

 

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

 

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

YOU CAN NOW COMPLAIN TO THE OFT ABOUT THEIR CONDUCT UNDER THE CONSUMER PROTECTION FROM UNFAIR TRADING REGULATIONS 2008.

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The company was known as Claims Group Direct when I signed with them. Later they wrote saying they have changed their name to Claims Advisory Group . They claim to be regulated by the Ministry of Justice. Apparently the bank upheld my claim and I was awarded some money which was used to pay off my loan. Since there were two loans that I claimed PPI from, the company has sent me two invoices which I have to pay within seven days. Any outstanding amount will be accrue 6% interest per annum. Their claim fees is 37.95% of the money claimed from the bank. I have not yet responded to their two letters demanding payment, but I have to do that before the end of March. My contention is the percentage they claim charged which in my view is too high. Is there somewhere I can complain?

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So their claim fee is 37.95% on top of fees paid upfront at the start of them taking on your case?

 

They do seem to be registered with the Ministry of Justice though:

 

https://www.claimsregulation.gov.uk/details.aspx/5672/Claims_Group_Direct_Limited/2

 

Also they have been to court in this case for a PPI refund:

 

http://www.cleggssolicitors.com/nottingham-solicitors/claims%20group%20direct%20limited%20v%20progressive%20financial%20services%20limited%20and%20anr.pdf

 

Did you sign anything?

Some useful links.

FAQ's

Making Posts

Letter Template Library

Bank Contact Details

AQ Guide to Completion

Court Fees

Data Protection non Compliance

Witness Statements for Court Bundle

Banking Code Website

Limitations Act

Fast Track Costs

A-Z Index

Mis-Claim Tutorial

Step By Step Instructions

 

Remember: The Ark was built by amateurs-The Titanic by professionals.

 

Please click my scales if you find my advice helpful !

 

If your claim is successful, please donate 5% so that it can continue to help others.

 

Your decisions and actions are your own, and should you be in any doubt, please seek qualified professional legal Help.

 

WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

 

HAVE YOU BEEN TREATED UNFAIRLY BY CREDITORS OR DCA's?

 

YOU CAN NOW COMPLAIN TO THE OFT ABOUT THEIR CONDUCT UNDER THE CONSUMER PROTECTION FROM UNFAIR TRADING REGULATIONS 2008.

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Share on other sites
So their claim fee is 37.95% on top of fees paid upfront at the start of them taking on your case?

 

They do seem to be registered with the Ministry of Justice though:

 

https://www.claimsregulation.gov.uk/details.aspx/5672/Claims_Group_Direct_Limited/2

 

Also they have been to court in this case for a PPI refund:

 

http://www.cleggssolicitors.com/nottingham-solicitors/claims%20group%20direct%20limited%20v%20progressive%20financial%20services%20limited%20and%20anr.pdf

 

Did you sign anything?

Yes I did sign agreement form without checking the small print.

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