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I have two credit notes that go back 8 and 10 years and they are about £100 and £80 each. I found them a few days ago in my archives. There is no time limit on their validity but when I took them to the store they said they would not honour them as they were more than 6 years old. I told them there was no time limit on the Notes and they could not impose an arbitrary time period. They said it is like a debt it would be written off after 6 years. Please advise if this is legal.

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The link above is the Irish version of consumerdirect.gov

I did not realise until after I posted it. The consumerdirect.gov site does not answer your query but there is a telephone number to give them a ring and ask.

Shops will now generally give a time limit on credit notes but I do not know if it was a general thing to do 8 - 10 years ago.

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I would write to the stores head office quoting what Consumer Direct have said. Ask them to honour th credit notes.

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