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Barclaycard ppi questionaire

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I already have a thread on my Barclaycard case going but thought i'd start a new one to try and gain some fresh input.

 

I have had my ppi claim refused by Barclays, but before i go to the FOS i decided to hit them one last time so i sent them another last chance letter to look at my claim.

The problem is this. I gave them 14 days to give me a final offer and they have responded by sending me a questionaire to fill in to help their enquiries!

 

Has anyone else had anything like this?

Part of me does not want to fill it in as its basically asking for info regarding the sale of ppi, to which i have already explained to them.

They also ask for details on other insurane policies which i may have had at the time. I feel that this is none of their business .

 

Just wondering how i should play this one?

 

Admin, if you are not happy with me starting this new thread please let me know and i will add it into the existing one. Just trying to gain a fresh response

Regards

LDG

Edited by livingdeadguy
To comply with admin rules

IF YOU FEEL I HAVE HELPED YOU AT ALL PLEASE FEEL FREE TO TIP MY SCALES.

 

NATWEST PPI SUCCESS £490 25/08/09

 

NATWEST PPI 2nd CLAIM WON £1135 02/10/09

 

A & L PPI £395 WON

 

CREATION CLAIM PARTIAL REFUND £1825 01/04/10 NOW OFF TO FOS FOR THE REST

 

BARCLAYCARD STILL PENDING

 

LITTLEWOODS DCA . DEBT WIPED OUT AND CREDIT FILE UPDATED 23/09/09

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Hi LDG,

 

Only my opinion but I woud fill out the form and send it back.

 

MBNA initially refused my cliam and requested further info which I complied with, (copy of Corporation accounts), and received a refund within a week.

 

It was a derisory amount but did give me the ammo I needed to go to the FOS for the interest & restitutionary damages as they have, by paying up, admitted that it was miss-sold.

 

Regards,

 

Bosun.


Please note: I have no formal qualifications in this area and any advice offered is given in good faith. :)

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I have just helped a buddy of mine to complete the same questionaire from Barclays, i attached a copy of the original letter that was originally sent ( Same as you ) so on the vast majority of questions i wrote 'As per attached letter' because the information they were asking for had already been put in the letter.


Debt Free Since 1st September 2009:D

 

Target Savings For 2010 = £1000:)

 

Savings So Far = £700:lol:

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Thanks guys.

I shall do exactly that and get it sent straight back.


IF YOU FEEL I HAVE HELPED YOU AT ALL PLEASE FEEL FREE TO TIP MY SCALES.

 

NATWEST PPI SUCCESS £490 25/08/09

 

NATWEST PPI 2nd CLAIM WON £1135 02/10/09

 

A & L PPI £395 WON

 

CREATION CLAIM PARTIAL REFUND £1825 01/04/10 NOW OFF TO FOS FOR THE REST

 

BARCLAYCARD STILL PENDING

 

LITTLEWOODS DCA . DEBT WIPED OUT AND CREDIT FILE UPDATED 23/09/09

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Keep us updated, hope I'm smelling a winner!


Please note: I have no formal qualifications in this area and any advice offered is given in good faith. :)

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We recently filled one of these in, after our initial letter saying we didn't recall agreeing to PPI in the first place and wanted proof that it was sold correctly. most of the questionnaire was filled out with "No" because it was asking about things like self employment, housewife, etc, which wasn't the basis of our claim.

 

They wrote back shortly after offering the refund of PPI up to the point they'd taken over the account, so we wrote back thanking them for accepting that they had no sufficient evidence, and that we expected to be refunded the full amount from when PPI was first applied, 3 years earlier than when BC took over.

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i have filled in the questionaire now and it will be sent in the morning. It has asked for a signature which i was reluctant to do . But i have crossed the signature so they cannot reproduce it on any other documents


IF YOU FEEL I HAVE HELPED YOU AT ALL PLEASE FEEL FREE TO TIP MY SCALES.

 

NATWEST PPI SUCCESS £490 25/08/09

 

NATWEST PPI 2nd CLAIM WON £1135 02/10/09

 

A & L PPI £395 WON

 

CREATION CLAIM PARTIAL REFUND £1825 01/04/10 NOW OFF TO FOS FOR THE REST

 

BARCLAYCARD STILL PENDING

 

LITTLEWOODS DCA . DEBT WIPED OUT AND CREDIT FILE UPDATED 23/09/09

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But i have crossed the signaturelink3.gif so they cannot reproduce it on any other documents

 

Always for the best because you just never know!


Debt Free Since 1st September 2009:D

 

Target Savings For 2010 = £1000:)

 

Savings So Far = £700:lol:

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Well i sent the questionaire back on the 4th March and as yet no reply. Think i'm going to give up on them and hand to FOS now as this has been going on since last year .

 

Here is a link to my original thread

 

http://www.consumeractiongroup.co.uk/forum/payment-protection-insurance-ppi/223262-ldg-barclaycard.html


IF YOU FEEL I HAVE HELPED YOU AT ALL PLEASE FEEL FREE TO TIP MY SCALES.

 

NATWEST PPI SUCCESS £490 25/08/09

 

NATWEST PPI 2nd CLAIM WON £1135 02/10/09

 

A & L PPI £395 WON

 

CREATION CLAIM PARTIAL REFUND £1825 01/04/10 NOW OFF TO FOS FOR THE REST

 

BARCLAYCARD STILL PENDING

 

LITTLEWOODS DCA . DEBT WIPED OUT AND CREDIT FILE UPDATED 23/09/09

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they do seem to take a while to process, to be fair. After my last post about them only offering a partial settlement since they took over an LFI account, and telling me this was their final position on the matter should I choose to follow it up with the FOS, I sent them a final chance to resolve it themselves, showing them the schedule of fees dating back to 2005 when the account was first opened. I gave them 4 weeks to handle the query, and lo, on the last day possible, just as I was drafting my FOS complaint, they responded with a full settlement including £500 interest payments on top of the £3700 PPI premiums that had been paid.

 

I think in all, this took about 3 and a half months to have it dealt with, from the initial request for info about the original PPI agreement, to the questionnaire, to an initial acceptance of no supporting evidence and partial refund, to the full refund we've received as of this week.

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Thats very good news for you, and well done indeed.

It does give me hope after reading your comments, maybe i shall wait a little while longer.

Kind regards

LDG


IF YOU FEEL I HAVE HELPED YOU AT ALL PLEASE FEEL FREE TO TIP MY SCALES.

 

NATWEST PPI SUCCESS £490 25/08/09

 

NATWEST PPI 2nd CLAIM WON £1135 02/10/09

 

A & L PPI £395 WON

 

CREATION CLAIM PARTIAL REFUND £1825 01/04/10 NOW OFF TO FOS FOR THE REST

 

BARCLAYCARD STILL PENDING

 

LITTLEWOODS DCA . DEBT WIPED OUT AND CREDIT FILE UPDATED 23/09/09

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Good news! Barclaycard letter this morning.

They say "having reveiewed your complaint i feel there is a lack of supporting evidence to confirm the the sale of ppi was carried out in accordance with our standard procedures"

 

As a result all ppi premiums plus interest refunded!

Its only a small amount but its a win!!!!!!!

and the second one this week!


IF YOU FEEL I HAVE HELPED YOU AT ALL PLEASE FEEL FREE TO TIP MY SCALES.

 

NATWEST PPI SUCCESS £490 25/08/09

 

NATWEST PPI 2nd CLAIM WON £1135 02/10/09

 

A & L PPI £395 WON

 

CREATION CLAIM PARTIAL REFUND £1825 01/04/10 NOW OFF TO FOS FOR THE REST

 

BARCLAYCARD STILL PENDING

 

LITTLEWOODS DCA . DEBT WIPED OUT AND CREDIT FILE UPDATED 23/09/09

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