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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
      We had a 10yr  finance contract for a boiler fitted July 2015.
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
      You only have to look at TrustPilot to get an idea of what this company is like.
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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blemain finance letter charges

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hi there everyone.

i have an issue with the above company that we have been making payments to over the past 6 years.

we have a secured loan with the company over a period of 7 years.this is due to end next february 2011.

unfortunately, after taking the loan out in 2004 , i was made redundant and was out of work for 4 weeks.this caused us to be 1 month behind in our payments.once i had secured a new job i started repaying the loan but as my pay schedule was different i asked them to accept payments at a later day in the month (approx 2 weeks) .initially this was ok but every month now since then i have received letters for me and the wife saying default payment and a charge of £35 pounds from blemain.after a week we get a letter from monarch recoveries (same company) chasing the arrears!!! despite numerous letters they seem to keep ignoring this matter.i asked for a statement of charges to the account but they wanted £35 before releasing them!! in January this year we received a statement of account which showed our outstanding balance owed to date.despite us still paying regularly the balance outstanding only showed a nominal payment on the money loaned. i can accept that there is interest involved but it would appear that thesde £35 charges have been stacking up!!

i wrote to them again and then to the FOS.Blemain have come back to me today stating that they regard their charges to be correct and that i must arrange a formal arrangement with them to clear the arrears!!! i have not had any response from the ombudsman yet.what should i do next? they state i have until the 19th of this month to repsond or they will consider this matter closed.:?

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send them a sar and get all statements and agreements from them, then add up all the charges applied and recalim them back, they are obviously taking the proverbial, also did you habe ppi if yes then claim that back too, they want to play silly buggers well play the game and be a silly bugger back




Getting There Slowly



Advice is given freely but is in no way meant to be taken as Gospel:-)

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thanks for that.i did do this last year.they wanted an extortionate fee for it and sent my £1 back.!! that's why i went to the FOS and how we have now arrived where we are.what's my next step please?

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An SAR costs £10, and for this they have to provide you with all data they hold on yourself, including all statements. I would suggest doing an SAR again and sending a postal order for the £10 recorded/registered delivery. :)

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Make sure that in your sar you state that you also want a breakdown of the charges added to the account. They also charge contractual interest on the charges from the 28th day after they were applied that is why the amount is so large.


They will keep fobbing you off so you have to be prepared to stick at it. If they fail to comply with the sar report them to the ICO.

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  • 1 month later...

i borrowed 10000 off them paid back 6000 and now owe them 16000 because of missed payments i am self employed but they dont care and refuse to help just charge me and knowingly try to destroy my life with the fees


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