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parity4all

how EGG provide a CCA request

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my question is relating to the way in which the CCA is provided. Does the (alleged) debtor have a right to request the CCA in electronic format specifically, rather than a printed version sent through the post? Or does the law specifically state that it is the creditor that can decide which way the copy CCA is sent when a request is received. It is just that I live in accomodation where the post is kept in a common post hold area (including recorded delivery mail). As I understand EGG credit card accounts are internet based anyway and EGG do provide online access to the credit agreements on some accounts. Unfortunately, the site displays an error when I try to access the link, when I log on to my EGG account.

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I would strongly suggest that you dont seek to have your CC docs supplied by electronic means for reasons which will become quite clear if you read the Egg forums.

Given your situation,you could give instructions for them to send it to another address,or else make some arrangements with your local post office that would allow you to collect your mail in person from them.


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thanks for the reply. can you please point me to specif threads which discourage requesting a electronic CCA.

 

Also, I think my question is somewaht lacking detail. The EGG accounts (there are two) as claimed by EGG are pre 2004, so electronic signatures do not apply. I simply want EGG to scan the supposed agrrement(s), (which if they exist would be in paper form ) and e-mail them to me as a .doc or .pdf etc.

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