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EGG APEX And the Ombudsman!


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Well just a heads up as after my complaint to the Ombudsman they are about to investigate Apex and Possibly Eggs make believe CCA's...

 

For those who are in similar situation may be worth adding fuel to the fire?

 

Financial Ombudsman Service

South Quay Plaza

183 Marsh Wall

London

E14 9SR

 

I have found at least 4 different CCA's on here with varying design, Logo's and Form numbers?!!! With various tell tale cut n paste signs too?

Anyone else been down this route, Got anywhere?:lol:

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I know we have had reports of Citicards doing this and that the OFT are looking into some complaints.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Wouldnt be too much of a suprise-Citi Financial are Eggs owners !

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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planning to do a complaint letter to OFT this week. Reading through your threads they mirror my situation with egg and apex

 

Does your CCA look something similar to mine? I was surprised how quickly the Ombudsman replied and how seriously they are taking it!!! So far at least...:lol:

 

Good luck with yours keep us posted too ;)

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yes CCA just like yours. Had no official deed of assignment from egg just a letter on Egg paper ( black& white) in the same envelope with the letter from Apex same type face. Took over 2 months for CCA to arrive just recieved statement of accounts 1 month later!! I have 2 letter from Apex both with different Account balances on them!!! £ 50 in my favour but shows they are incompetent. Statement of accounts is a computer screen shot which has my last payment missing and does not have a opening and closing balance on.

 

I am in the process of searching for a letter i can adapt disputing the CCA and telling them that i don't except the statment of accounts as a true and upto date copy without revealing to much just in case it go's further it's a nice bit of evidence on my side.

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  • 2 weeks later...

Subbing as just received from Apex a "we have now decided to assess your account for suitability to be passed to our "Doorstep" collection agent who may visit your home to discuss repaymentof your debt" letter

 

Have been ignoring them till now & as I live in Coventry & they are just a few miles away, don't fancy the thought of somebody knocking on my door really...

Edited by zhanzhibar
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