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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Wonga


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Has anyone had expereince of taking these on.

 

At the moment they are demanding over £1300 for a £400 Loan, they have offered a reduced settlement figure of 75% which is still disgusting.

 

I have wrote a letter this morning and wodering if their is anything else I should add? I will also be complaing to the OFT and contacting my MP to try shut these legalized sharks down.

 

Here is myletter, feedback would be appreciated.

 

Thanks...

 

 

Dear Loan Shark (Wonga)

 

Thank you for your letter dated ## February. Also for your daily repetitive template e-mails regarding the account with the above reference number, which you claim is owed by myself.

 

I would point out that I have no knowledge of any such figure of £1###.## being owed to you. I have repeatedly asked you to explain this amount or how this figure is justified but you have ignored my requests. I am also insulted by your ‘one off offer’ of 75% to settle this fictitious figure. The amount you are asking for is disgusting and you will not be getting anywhere near that from me.

 

I have also explained to you that all communication is to be in writing but despite this you keep sending the same template letter asking me to call you rather than dealing with my concerns.

 

After doing some research on the internet you are clearly some legalized loan shark and I do not understand how you get away with it. The direct.gov.uk website says that all loan sharks work in similar ways; they charge extremely high rates of interest and also add other 'charges' to loans whenever they want, if payments are missed, they often use threats and violence to get more money, they rarely give any paperwork to the people they've loaned money to - making it very difficult to keep track of how much is owed, they take away people's bank cards as 'security'

 

You are guilty of 3 out of 4 of the above, your fees and interest are sickening and you add them as you wish, I have repeatedly asked for paperwork to show the debt is mine and a breakdown of this shockingly high figure, which you have refused to give; you even have my card details as security to empty my account as and when you please. Even the 4th characteristic of a loan shark you are at fault with, but instead of threats of violence you use harassment and intimidation to get what you want.

 

I would love for us to end up in court so you can explain your extortionate fees and actions to a Judge. Some people have been jailed for charging less interest than you do and I am confused to how you have obtained a license.

 

You prey on desperate vulnerable people in the hope you can keep them trapped under a mountain of debt made up of your ridiculously high fees and interest, and I am very pleased to read that you are already under investigation by the OFT.

 

In the meantime I would ask that no further contact be made concerning the above account unless you can provide evidence as to my liability for the figure in question.

 

I await your reply. Do not send me another standard template letter Iexpect asatisfactory response.

 

Please note I will also be contacting my local MP and making a complaint to the OFT.

 

 

Yours Faithfully

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  • 2 months later...

Well today my partner has received a letter from Roxgurgh debt collectors. They are now asking for £2250!!!!!:eek::eek: This was initially a £400 loan!

 

Do wonga ever take anybody to court? Surely this is not legal to charge this amount and a judge will side with the creditor every time? I will be writing back again telling them what I think and telling them to get f##ked.

 

Any advice would be appreciated

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They have several debt collector outlets on hand - one of them that has been sending me emails is Gothia and then Jackson Solicitors or something or other. If they take me to court, I'd relish the opportunity to put the case before a judge and see how far we get and what the outcome would be.

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In the same boat myself, £200 loan now £600 in two months!!!

 

I have sent them an email explaining that I will set up a repayment plan but only on the amount that I defaulted on, not the extortionate interest. No reply as yet.

 

This is at the bottom of their email and I wondered whether as the account has been terminated are they still allowed to charge interest.

 

*As your agreement with us is already at an end, we are not required to serve you with a Default Notice in accordance with Section 87(1) of the Consumer Credit Act 1974.

 

I would rather they pass it on immediately or take me to court immediately to stop this interest increasing. One Cagger on here somewhere had a £250 loan and Wonga just kept adding interest, a year later she owes £8000. They wont pass it on to a DCA as they will lose out on all the interest.

 

HH

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I am definitely going to be complaining to the oft. I'm also going to see if my new local mp is any good by complaining to her too. I remember watching some tv programme a few months back where they were asking questions about why these companies are able to charge this crazy amount and why there is not a cap on the amount of interest they should charge. And the answer they gave was because they would not want people going to a loan shark. Wonga's behaviour is identical to the oft's description of a shark (please see orginal post) loan sharks have been jailed for charging 10% of what wonga charge and i would love them to take me to court.

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Wonga complain about people using template letters but they do them themselves, including the 'solicitors',

 

Gothia are part of the same group of companies and as such Wonga 'sell' the debt to Gothia (to make their debt ratio look good) and then Gothia get the other sharks in.

 

They tried using Marstons Bailiffs with me but as it hadn't gone to court I knew it was a bluff, Marstons went away empty handed.

 

I did pay them back what I owed plus two months 'interest payment'. That I think is a reasonable claim if they try court - admit you owe the amount you borrowed and nothing extra.... especially if it has already been rolled over three times, they will be on sticky ground then.

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  • 10 months later...
I had the debt collectors call on me at 6am

 

Question: You mention that that DCAs called on you. Does this mean that people came to your door?

 

If so, you are under no obligation to speak with them. There is a template in the letters library which you should send to the DCA stating that you do not wish to have doorstep callers. Post recorded delivery and type your signature, do not sign.

 

It is a good idea to have a few of these letters printed and kept near your door so that you can give them (or post them through the letterbox) in the event of further visits.

 

If this was a telephone call made at 6.00 am, this may constitute harassment. Again, there is a template in the letters library relating to this subject.

 

Good luck and wishing you all the best.:-)

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i was told by wonga rep in jan 2011 that they dont pass default loans to dca anymore they do it themselves where as b4hand they had serval dcas chasing them also i had 540 loan its now 1400 but i am 120days overdue and havent had word from lately also they havent send a default notice or even marked my creditfile as like yourselves in dec/jan they offer me 850 as reduced amount if i pay within 6 months after i asked for breakdown charges & interest and how they reached that amount they couldnt so instead says abt reduced amount owed if payed within 6 months also they wont take you to court to interest rates

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Interestingly as you know my loan was for £200 in January 2010 it has risen to £1400 on my credit file they say I owe £928 - where do they get that from, had the usual threatograms. One telephone call said "are you paying this now" told them send me the statement and I will take a look - he said we dont send statements - you got yourself in this mess you should get yourself out of it - told him to shove it take me to court. Well we are nearly 15 months down the line and still no news.

 

HH

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  • 1 year later...

Hi

I got a wonga loan last June due to loss of job

An hit rock bottom took a few out as you do to try an pay

Them all off!! wonga put a default on my credit report

Last week just wondering what happens next

Will they get a ccj sent out to me or wait an hear

What comes next

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oh what creditfile did they report to as i check all 3 all i had was creditsearch on experian/equifax when i took loan out . but also wonga uses callcredit as many payday/doorstep loans use

 

Yeh mines on experian my default :(

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Well another year down the line and still no sign of any court issue forms. Come on Wonga/Gothia the gloves are on. I have had no correspondence and no telephone calls for at least a year now. To be honest forgotten all about it until this thread popped up today.

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  • 1 year later...
  • 9 months later...

The answer to 'Did the person read and sign the agreement' in many cases with a PDL is often that the agreement they show up BEFORE you ELECTRONICALLY sign is quite often different afterwards, flouts many rules and regulations and is quite often unenforceable.

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