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    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Laptop - out of warranty repair


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My Son's Laptop, a HP6830s, will not power up with either the battery or the Power Adapter. Its just dead. So what to do?

 

The Laptop was purchased as a Christmas present in Dec'08, so has been used for exactly fourteen months today. Hence it is out of its warranty but isn't it covered by the sale of goods act and if so how do I use this to persuade the supplier to repair it free of charge?

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Hi Dan, firstly, do any lights appear, when you attempt to start the laptop up?

 

Can you be sure the actual adapter is fully working, and has put a charge into the battery?

 

If you can get back to us with these answers, then I'll put my thinking cap on, and see what else it could be.

 

thanks, be safe jgg :)

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Thanks for getting back to me jgg.

 

In answer to your questions, firstly, no lights come on at all when the power button is pressed, the box makes no noise, no fans move nothing happens. Secondly, the power adapter output is measures 19v on my voltmeter which is what it should be according to the rating label on the adapter. For your info, normally when the adapter is plugged into the laptop, a blue light is illuminated around the plug, but now this illuminates for only a split second.

 

The laptop hasnt worked since this morning, when it was turned on and started to POST, after a few seconds it made an unusual fizzle sound then stopped and refused to power on again. I've removed various components, hard drive, ram, battery, dvd drive etc etc and it still wont post. I believe it to be an inherent fault that requires technical intervention, but im open to suggestions.

 

My concern is, if I have to return it for repair, considering its only 14 months old should the repair be foc, can I claim under 'sale of goods act' or will I be charged for this?

 

Thanks dan

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Hi Re repair Depends where where you got it from! The likes of Comet charge about £30 for an engineers? report!

Have you a local computer shop where they do repairs? We have two very good ones where I live. Might be cheaper than going back to where you got the laptop from.

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Thanks for the info Big_Brother! but I'm going to try going through the SoGA route. These companies, in this instance Misco, are willing to take our money and run and whereas I understand that they're not benevolent societies they nevertheless have to accept some responsibility for the products that they sell that do not perform as expected and if they end up out of pocket then they have to address it with the manufacturer!

 

Dan

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