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    • Hermes lost parcel.. Read more at https://www.consumeractiongroup.co.uk/topic/422615-hermes-lost-parcel/
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    • Oven repair. https://www.consumeractiongroup.co.uk/topic/427690-oven-repair/&do=findComment&comment=5073391
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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Let me explain,

 

I bought a car (even though i can't drive) and then i sold the car onto a family friend. Now the log book went missing and we sent off for a new one which never came. Now while i forgot about the log book, the family friend didn't say anything and managed to get 2 fines, the 3rd one came from when they lent the car to a friend and they they got a ticket from a Matalan car park. What i didn't know was, that the car was still registerd in my name, so being stupid, i ignored the fines, now their coming back to bite me on my a**e big time. Now i don't know what to do, i have phoned the bailiffs and told them that i don't have the car nor can i drive. I've even offered to pay some money weekly but they said no and wanted much more than i can afford. Can someone please help me as CAB have been no help.

 

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Sorry as been pointed out 2 are from Redbrige Council & the 3rd is from Havering Council i.e the Matalan one

Edited by K-h-84
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first thing we need to know where were the fines from on the first 2 , the 3rd sounds like its a private parking company , so thats easy if it is you ignore it

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If council tickets, you;d better pay up ad seek to recover the money from your 'friend'. Next, as a matter of urgency if you have not already done so, complete the paperwork of transferring the RK to the friend.

 

If you paid for the replacement V5C why have you not chased them up about it? Don't delay - things can get worse very quickly.

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The owner is responsible. It may be possible to set the warrant aside on the gorunds that the owner didn't receive the notice to owner, but I'd like to hear what others think.

 

Alternatively the bailiffs fees can probably be challenged – don't let them in.

Post by me are intended as a discussion of the issues involved, as these are of general interest to me and others on the forum. Although it is hoped such discussion will be of use to readers, before exposing yourself to risk of loss you should not rely on any principles discussed without confirming the situation with a qualified person.

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By the letter of the regs, you are liable since you received the official notices and did not action them. You only have a fixed time to contest liability and that is long gone.

 

Do you have paperwork confirming the sale? If not, I think paying might be your only viable option. You could attempt to file statutory declarations, but you probably don't have any grounds.

 

How much money are you owing now?

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