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    • I was at court today with a Similar offence - 68 in a variable 40...M62.   I originally Phoned the police camera dept and asked for camera proof including gantry signs showing 40...they sent them and it showed the 40 and my vehicle.   I pleaded guilty, and asked for the single justice procedure thingy.   Came back with possible short term  disqualification, with option for hearing to plead against etc. I asked for a hearing   Finally 11 months after the offence, hearing came through.   Arrived at court, finally was called in.   Offence read out etc and then I had a chance to put forward orally my personal mitigation etc. (Remorse, I was stupid, wont do it again,  need license for work as live in rural area etc, first offence, good character standing)   Today the magistrates were kind...6 points and a fine...something like £450 plus £85 costs (cant remember the exact amount but was around £535 if greatly different will repost.  Have 14 days to pay, they will send me the amount etc.   I feel very lucky today, could have been worse.  Good luck with your case.  
    • I should have added the above links are for  landlines and mobiles there are plenty of free and paid for apps android and iphones to block calls.
    • Hi I got a tent from go outdoors,   over £1000 for tent porch carpet  and footprint and it was faulty, so they exchanged it, it was only 2 weeks old,  so I got another tent tht to was faulty, I have pictures of the faults,  but this time they weren't happy to exchange but they did,  then I got a vanguard 8 ,  and when we were on holiday the rain was coming through the material of the tent, holes in the stitching and the zip kepted breaking, so 2 days into our holiday we came home to change the tent and go back and finish our holiday,  but they refused, this tent was only9 days old.  So we left the store phoned head office and they said "go back to store and give them another chance to sorte this out!"  So we did and the manger was worse this time, to ring head office he didn't want to. I have a proof of a call from head office for 40mins and the manager was implying to head office I was lying about a phone call  and head office have on record of them phoning me , the manager asked me to leave the store or he will phone the police   so I told him to get the police,   while waiting for the police  a customer was returning a tent and when asked from the store what's wrong with it, they said""nothing it's to hard to put away"  so asked the manager how is tht right when my tent is faulty and u wont exchange,   he told the police I was threatening a customer,  I never spoke to the customer, I also told them I am autistic,   The manager lied to the police and the police attuided to me was horrendous and I told them  repeatedly told I was autistic,   I have video evidence of my arrest,  What are my legal rights to a new tent,  any help will be greatly appreciated thank u,   am also dyslexic,  sorry if some of this doesn't make sense ,  I've loads more to tell on this whole situation xx I was arrested for not leaving the store until I had a resolution  All the tents where hi gear  Also I told the manager tht we where on holiday to rest as we've just had 4 weeks of hell with my daughter as shes now in hospital safe,  so we went away for 5 days knowing she was safe ,  and why woul we come home early and try to change a faulty tent,  and go back to our holiday if it wasn't faulty they weren't interested   I've been having meltdowns really bad this x  Also I was released from the police 2hrs later WITHOUT  been Interviewed and NO CHARGES I've had a email today saying because of my being banned from the store I can have a refund   I've sent them emails asking questions and they will answer the email but wont answer my questions and now they saying as a good will gesture they will refund me  But I only have until friday which is 1 day to accept the return and if I dont they will not refund me  And am so distressed ,  Am I right the if a item is faulty you have 28 days to a full refund 
    • Thanks dx I did read these post but wasn’t sure if they ended well.   I suppose it depends on how nervous it would make the buyer, and if their solicitor was happy to play ball.
    • the 120 days runs from when he discovered he could use chargeback. that must be within 540 days of the relevant card transaction. sadly halifax are useless everytime over chargeback  and never get things right.
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Insurance courtesy car - Enterprise Rent-A-Car false claims


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Due to an accident I raised a claim on my insurance. As I am entitled to a courtesy car, my insurance company told me the body shop will provide me with a car and they will contact me to arrange collection / delivery.

 

I received a few calls from a company called "Global Car Hire" offering me a car as they were instructed by my insurance. As this was in contradiction to what my insurance company said I declined to take the car on the spot and said I had to clear it with my insurance company first.

 

I then received a call from a person with the same name as the person at "global car hire", from a blocked number - who offered me a car again. I repeated that I can not take up the offer unless my insurance instruct me. I also questioned him where he obtained my information. He insisted my insurance instructed him and continued wanting to take a fuel deposit. Once again I declined to pay any cost before I have cleared this with my insurance.

 

Following this I called my insurance and complained about this person called "matt" from "global car hire" harassing me with calls to take the car. They then informed me that they instructed Enterprise Rent-A-Car to provide me with a car. They provided me the branch detail and I called them.

 

When I called Enterprise Rent-A-Car I was informed that they will not rent me a car as the agent claimed that I was rude and abusive over the phone. Enterprise now refuse to rent a car to me.

 

I've questioned them what I said that was rude and abusive. They would not tell me. I've tried to speak to customer services but they have only provided me with a complaint reference number and said it has now been passed to the area manager

 

How do I clear my name following this untruthful accusation?

Is there a regulatory authority that will take my complaint?

Where do I complain to resolve the situation.

Am I entitled to compensation for the defamatory and untrue accusations against me?

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this looks like a breakdown between your insurer & enterprise. If you were told ERAC were going to arrange a car, why would you expect to give your details to a GCH. ERAC should have called you to confirm that they would arrange a alternative hirer (possibly due to location etc?),before letting them call and ask for payment.

 

I would get back onto your insurers 1st to arrange the CC,you are entitled to this.

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I agree with vusys1 - make a complaint to your insurer and ask them to sort out Enterprise.

 

I've had a couple of appalling experiences with Enterprise myself - to me their staff appear poorly trained and often lack any sense of customer service. However when I complained direct to the managing director (having had no luck with anyone else) they dealt very efficiently with my complaint. I wouldn't ever use them again, even if specified by my insurer, but it might be worth you making a formal complaint to their head office as well as trying to get your insurer to sort it out.

 

Best of luck :)

WOOLWICH -S.A.R - (Subject Access Request) sent 03/03/07 :cool:

LBA sent for non-compliance with Data Protection Act 28/04/07 :mad:

 

ABBEY - S.A.R - (Subject Access Request) sent 03/03/07 8)

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