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Hillesden Securities / City Financial (credit card)

Disco Dave
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Hi Guy’s

Firstly thanks for being there for me I feel empowered knowing your are there even if only as a source of stock letters.

I am challenging a City Financial credit card account on the basis that i don’t remember ever signing a CCA, I seem to remember the entire application was undertaken on the phone.

I requested that Hillesden Securities supply a copy of the CCA for my city credit card on the 22nd of October (signed for on the 23rd). This was acknowledged in several letters since stating that they were waiting on City Financial.

The latest update however seems to have changed track, could someone have a look at the atached and advise.

What should I do next?

Thanks Dave

100221-Hillesden demand 001.jpg

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