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Hi i am new to this and i have a very urgent and upsetting issue i need help with. Years ago in 2004 I had a 3g mobile phone contract cut a long story short random odd phone calls kept appearing on my bills at stupid times which some of my friends had the same problem. I was going to adress this matter but got rushed into hospital with a twisted fallopian tube and ended up having an emergency operation where i was cut from hip to hip. A few weks later i recieved a bill from 3g stateing i owed them money for a bill that hadn't be paid but when i looked at the bill i realised i couldnt of made the phonecalls on it as i was bedridden in a hospital and couldnt of used my mobile!! I brought this up with them and they refused to listen and kept bombarding me with demands and phonecalls.

This went on for a while and i cut my phone off as i wasnt about to pay for a service i hadnt had especially cals i could prove i hadnt made. I ended up sending them a letter stating i was in hospital at the time and was bedridden for about a week and after that only able to move a small distance. Didnt hear anymore until a company called Robinsonway contacted me on the 14th of feb 2006 I explained the situation yet again to the baliff but with no joy and ended up paying £5 a week just because i couldnt cope with the stress anymore and they were adding to it weekly. At this point the debt was £593.92 and i paid it everyweek and got it down to £417.50:( then on the 30th of jan 2007 they pulled the debt away from Robinsonway.

In 2007 on the 11th of may I recieved a letter from Wescot Credit services ltd asking for payment when i explained what happened I heared no more from them as they suspended all collection until further notice.

Yet again nothing until 15th of dec 2009 when Roxburge contacted me saying i owed then £727.50!!!! I explained to then the situation and they said they would contact me once they had spoke the manager so left it with them. Since then i have recieved two letters demading payment each one with a slightly higher figure and im sick of all this I queryied the original bill with 3 back in 2004 and its now gone from about £150 up to £727.87.

I really dont know what to do I have proof I have paid most of it yet they have now added on another £300+ for no reason and if this is interest then i was paying the original debt until they pulled it away. Now im getting constant letters and text messages off them making me very depressed as i thought this matter had been resolved :( PLEASE HELP ME!!!

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Send Roxburge this http://www.consumerforums.com/resources/templates-library/86-debt-collectors/573-general-debt-letter-if-you-know-nothing-of-the-debt the onus is on them to prove a debt exists and they have the right to collect.


You said earlier in the thread about a bailiff, is there a CCJ against you?

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“The industry is rotten to the core, whether it is in-house recovery and collection, or where agents are used, or where the debt has been sold.” Andrew Mackinley MP, House of Commons, 22 April 2009


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