Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

Quick Quid Help **


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4650 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hello all, I've ended up with 3 payday loans :(, 2 which I am paying off this month:). Due to unforceen circumstances I've been landed with a big bill this month that has to be paid and the biggest payday loan I have which is with QuickQuid. I just can't afford to pay, not even to pay the Interest.

 

I've informed my bank my card is lost, and have made arrangments to pay the other 2 which are small. The loan with QQ is however for £450.00 and the interest is £112.50. I've already had to defer this 3 times already and the interest payments are killing me. I'm finally in a position this month not to borrow from the other 2 evil payday lenders.

 

QQ sound an absolute nightmare, my worry is that I intend to pay this loan off starting from March's payday, over 5 installments at £112.50. This is the principle amount and the Interest that was due. I refuse to pay any other charges. My other worry is, I havn't changed my account number as I need it to stay the same and I'm worried about them taking the money by Direct Debit as this could make me go overdrawn and plus I've heard a lot of payday lenders trying debiting smaller amounts.

 

Can anyone help me with this, I am trying to draft an email withdrawing my authority for them to contact me by telephone, comunication via email or post only. I also need to make sure it's clear that I do not autherise any direct debit by them from my bank account. Is there anything that can help me with that, such as any legislation?

 

any help or advice would be greatly appreciated. D-Day for me is this Friday (19th).

 

Richard. :)

Link to post
Share on other sites

Hi

 

You will have to keep checking your account as they have been known to set up direct debits (sometimes in early hours!). You can of course cancel providing you spot it.

 

Once they can't access your account you can negotiate, after a while they pass to DCA and you can arrange monthly payments to suit. QQ will normally only accept a 3 month payment plan so the DCA is not such a bad option.

Link to post
Share on other sites

Hey

 

I defaulted on my QQ account at the end of Jan and havent heard a thing since.... I sent them an e-mail explaining my situation and they have just locked my account. I guess they will be sending strait to a dca.

 

Deadman

Link to post
Share on other sites

Hi thank you for your replys, I've drafted a strongly worded email offering them a reasonable payment plan over 6 months, for the origional capital plus 1 months interest due. If there not happy with that, then that's there problem as i'm going to get hold of their bank details one way or another and make the monthly payments. I've also said in the email that if they set even 1 direct debit up I will take them to court.

 

I'm sure they would have an hard time with a judge when i'm offering a totally reasonable payment plan, plus it will only cost about £50 to take it to court. I doubt quickquid would be stupid to apply charges because I will just take them to court.

 

I think if I take an hard line approch towards them, they might back off. I'm also going to send them a subject access request to make sure they have followed my instructions by removing all telephone number for me as I request communication be in written form either by email or post.

 

Can someone let me know what to do and write when sending a subject access request. I know to send it recorded delivery, and is there some kind of payment you have to make for it. It will be by postal order.

 

Ric

Link to post
Share on other sites

I'm wondering if quickquid have to provide me with advanced notice to debit my account. In there t/c's under debit autherisation it say the following "we will provide you with advance notice before we re-present for payment a previously returned or dishonoured debit."

 

I've included the full t/c's of this section. Do they have to provide me with advanced notice. Any help would be appreciated.

 

DEBIT AUTHORISATION: You hereby voluntarily authorise us to debit your nominated bank or building society

account ("your Bank Account") or Debit Card for any amount that is payable by you under this Loan Agreement,

including the Loan Amount, Finance Charges and any other fees that you incur ("Debit Authority").

We will debit repayments on each Payment Date to your Bank Account or Direct Card in accordance with the Debit

Authority given by you above. If a payment is dishonoured for any reason, you agree to pay us the Dishonour Fee, which

we may collect by Direct Debit to Your Bank Account or debit to your Debit Card in accordance with your Payment

Selection

You authorise us to verify all of the information that you have provided, including past and/or current information. If there

is any missing or erroneous information in or with your loan application regarding Your Bank Account or Debit Card

details then you authorise us to verify and correct such information. If we are unable to correct the information, you

acknowledge that this may delay the payment of the Loan Amount to you. You agree to assist us to correct information by

providing us with such information as we may reasonably require.

We will give you a notice if you or we make any changes to the debit arrangements under this Loan Agreement ("Advance

Notice"). If you have elected to pay by Direct Debit, you and we agree that the period of Advance Notice that we will

provide to you is 3 Business Days.

The Debit Authority given by you for the purposes of this Loan Agreement is to remain in full force and effect until your

obligations to us under this Loan Agreement are fully satisfied.

If a debit is returned unpaid or dishonoured for any reason when it is first presented by us for payment, we may re-present

the debit for payment to Your Bank Account or your Debit Card by presenting two separate debits for the total amount that

is payable by you. We may do this on more than one occasion. If we are required to do so under any applicable law or other legal requirement, we will provide you with advance notice before we re-present for payment a previously returned or dishonoured debit.

Link to post
Share on other sites

I owed a simlar amount with QQ last year (£637). I reported my debit card as lost, and then let QQ know my situation and advised them of a repayment plan over 6 months, and also that communication was to be via e-mail only. QQ would not accept the offer stating they would only accept a 3 month plan. I could not afford this so every time they e-mailed me, I e-mailed back with my original offer. After 3 months they offered me a full and final settlement offer of £375, which I declined as I have heard of some companies being paid and then selling the remainder of the debt on to a DCA!! After another week or so the debt was passed onto Mackenzie Hall, who after a couple of e-mails accepted my six month payment plan!! I have no idea why QQ couldnt have just accepted this in the first place! I set up a standing order for MH (no card details), and only have two payments left :) Basically QQ did not ring me, did not charge any extra charges/interest and after 3 months they pass the debt onto a DCA who were more flexible. My advice is sit tight for three months, do nothing and deal with the DCA then. Hope this helps a little with peace of mind cos I know I was ****ting bricks at the time. and I needn't have bothered!!!

Link to post
Share on other sites

  • 1 month later...

Hello HullCityMassive, firstly id like to tell you how sorry i am to hear Hull FC are about to be relegated.. I ahve received an email this morning with my payment plan for QQ (£492)

 

Thank you for contacting us to inquire about how to pay off your balance. here are no provisions in the contract to convert this payday in advance loan into an installment loan. We normally can only offer up to three months for repayment, but a one time courtesy to you we can offer up to four months as your account is currently 30 days past due.

The payment plan we can offer is detailed below.

£123__________due 16/04/2010

£123__________due 14/05/2010

£123__________due 16/06/2010

£123__________due 16/07/2010

 

I can afford these payments, but if i had the choice, id wait a few months (to give me time to pay other loans off) then repay £492 over 6 months with Mackenzie Hall...

 

Im taking my 2 year old son to Butlins in may, so it would be nice if i could set up the plan for After then..

Link to post
Share on other sites

Ha ha, firstly, HUll FC is a rugby team, Hull City are the football team, and secondly we are not going down! I am planning to borrow some points off the premier league and pay them back in installments :).

 

With regards to the less serious matter, it would appear that you have been offered a fair proposal and if you can afford to pay it, then I presonally would! However, on the other hand, life is for living, and if your not bothered about a little hassle from Mack Hall (or other) then sod it, enjoy your holiday, and cross the "paying your debt" bridge when you come to it, lol.

 

Its your choice, but either way, hope you have a nice time away and C'mon you Tigers!!!!

Link to post
Share on other sites

  • 4 months later...

Im resurecting this post as this loan has been passed to some debt collection company called 'mackenzie hall' and they are being extremly unreasonable with me to the point where they are hell bent on taking this to court. I was on holiday, when I check my mobile and I had a text from them, so being nice I contacted them to tell them I was away on holiday and so would not be able to deal with it now. The lady I spoke to just wanted my card details, despite me telling her I don't have them with me. Well I've been home for a few days and received another very aggressive letter stating the following.

 

We write to you for the final time giving you formal notice that Quick Quid has legally assigned the rights to the above dept to Mackenzie Hall debt purchase ltd. This means that Mackenzie Hall debt purchase ltd. now legally own the debt.

 

We have been instructed by Mackenzie Hall Debt Purchase Ltd. to consider lefal proceedings against you in the Northampton County Court for recovery of the full amount outstanding above, together with statutory interest and additional costs. If you wish to avoid court action then you must either pay the full amount within 7 days.

 

There will be no further warning

 

Upon Judgment, enforcement action could be taken against you, whereby the following methods could be considered:

 

- Attachment order of your salary

-Warrent of execution by the Bailiff/sheriffs officers instructed to seize you goods from your property.

-Charging order or Bankruptcy may also be considered where applicable.

 

I tried to contact them today to make payment arrangments, however the first person said they would only accept 3 month payment plan which I simply can't afford, she then abruptly told me they will just take me to court. She said that the debt is with the legal department and they will take me to court. When I asked to speak to the legal department she told me that I was and didn't like my attitude and was going to terminate the call (when I didn't). So I just put the phone down, before i lost it with her.

 

I rang back and spoke to someone who wasn't as agressive however she was very simpathetic and said that they would only accept a payment plan over 3 months. She said it was a 1 month agreement, so I should pay it back immediatly in full or they would take me to court. I did point out to her that it would be seen as wasting the courts time!!!

 

What should I do with these people. I've already made it clear that because of the way in which they are treating me over the phone I want everything in writing, which she said she will make a note of. This has really got me down, I've got a goodish credit file with no CCJ's or Defaults, so I don't want this to end up in court because I can't afford to get a CCJ on it. I want to offer payment over 9 months which i think is really reasonable. Please any advice anyone has would be greatly appreciated.

Link to post
Share on other sites

Yes jamies right, stick to your guns ! They do accept plans over 6 months but you wil need to stand firm and keep informing them that you would like to clear this debt but that is the only way you would be able to do so. Try and back up calls with emails so you have proof of your reasonable offer. Above all stick to it.......they will add on excessive charges for a missed payment on a repayment plan.

Link to post
Share on other sites

  • 3 months later...

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

Link to post
Share on other sites

  • 8 months later...

Hi guys ive had a history with QQ and Wonga. Wonga luckily ive cleared but QQ i loaned from because i had lost my job.

 

I'm currently in a IVA therefore that is a priority payment and I do not wish for it to fail - i have been transparent with my IVA company and told them the reasons for additional borrowing for the sum of £750. I have explained i my unemployed status and sent proof of my sign on certificate.

 

I am starting a new job monday *cheers* however QQ are owed one payment of £187.50 due on 28 Jul, 2011

£937.50 due on 26 Aug, 2011.

 

As i do not have the funds to cover the first payment OR the second payment, what should i do next?

 

The IVA company did ask me how I was going to propose to settle the additional debt, because as its outside of their proposal i can't add the new creditors to my IVA. I explained i would arrange a payment plan with QQ to settle the debt.

 

Now reading the posts, it appears i may not have to do this. My only reservation is i live with parent's and my Dad would be furious if he found out i had a loan from QQ because of the high interest etc.

 

What would you guys suggest i do? the payment is due on the 28th. do i let it lapse and then go from there?.

 

I have however, cancelled a card they had on file as 'lost' so they can't take money from that account and fortunately setup a new bankaccount for my wages to go into. I noticed QQ have a directdebit setup on my other account which ive heard horror stories of them forcing funds etc. Also, being a US based company they can probably get away with it.

 

Thanks guys,

 

this is my first post

Link to post
Share on other sites

first thing to do is cancel that direct debit , if it fails, the bank will charge you too. you could try asking QQ for 1 months grace to get into your new job(congrats btw) , although this is unlikely, but if you don't ask you never know, other than that it's default and ride it out, as long as you don't ignore it, and show willing, it may drag on, but at least it will get sorted eventually even if you have to do it at your pace.

Remember, you're in charge and the worse than can do is take you court and get an amount you can afford.

As for your dad, only you know how he will take it, if you tell him , but can tell him it's in hand and under control, he may surprise you, try and hide it and it can only go one way.

Either way, good luck. I am just starting with QQ, but after reading on here and dealing with a few already, it's not so bad, bitten my fingers down to knuckles, but it's not so bad.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...