Standard Cancellation Letter?

[Manchester]

Hiya, just wondered if anyone had some form of standard letter for the cancellation of utility services?

 

I'm currently working in a site cabin, and want to cancel the water, elec, phones, broadband etc... ANd wondered if there is a standard letter that I can send out to them all, requesting final bill and the closing of accounts and services disconnected.

[BankFodder]

No we don't have templates for that but it isn't difficult to write down what you want.

 

However, send everything recorded and keep copies.

Most importantly, don't close down any DDs until you have confirmation from them that they have taken the last payment.

 

The very best way to do all of this is to call them and do it on the phone but record the calls.

Then a few weeks later call them again and get confirmation that they are happy and record that call as well.

 

We hear lots of stories of people closing accounts and later on finding out that there was 27p still outstanding and that they have been defaulted, blacklisted, charged etc.

[Manchester]

Good advice, thanks.