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    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and concluding your topic, title updated.   Andy   .
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Van turned out to be stolen?


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Dear All... please help!!

 

I bought a van from a dealer and it turned out to have an owner, the first owner (the claimant) has filed a cliam at the courts claiming for the van back.

 

1. The claimant sold the van to Mr X for £xxxx, PAYMENT WAS MADE BY CREDIT CARD.

 

2. The claimant was informed by his bank that the genuine card holder was denying that the transaction took place.

 

3. At this point the matter was reported to the police by the claimant.

 

Summary: Someone bought the van from the claimant with a stolen credit card, the van then was sold to a car dealer and then i bought it.

 

The claimant wants his van... what can i do? Do i have any rights to this van?

 

Thanks for your responses.

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Hmn a bit of a mess.

I think the thread needs moving from here given that its not quite a simple matter.

Has there been any involvement at all by the Police ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Nope, the van is still rightfully the 1st chap's, and it's an absolute. You on the other hand have a rightful claim for your money back from the dealer, and he in turn is going to get buggered because his claim is against the thief who sold him his van, but that's not your problem.

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The police stopedme and because all the papers were in order they let me keep the van and they refer to me as "the new owner".

 

The DC in charge of this case does expresed that this case is rare and have let the court to deal with it..

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The police stopedme and because all the papers were in order they let me keep the van and they refer to me as "the new owner".

 

Did they say that, or actually the 'New Keeper' - as only the courts can decide on this. If you are in Scotland, you have good title alreadt, so this shouldn;t be an issue. If in E&W, your claim would be against the garage that sold the van to you, if you are not accepted as having purchased in good faith and allowed to keep it.

 

At the end of the day, it should be a matter for the original owner's insurers, especially if they paid out on the claim.

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Thanks Busby... the letter from the police reads as:

 

The vehicle is currently under dispute between yourself the new owner and the original looserMr XXXX. Both parties have issued rival claims to the vehicle above.

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If the OP paid by credit card could he just do a s75 claim, get his money back and then give the van to the police to deal with?

I have no legal qualifications whatsoever, so please check any input I have for accuracy. And please correct me if you disagree!

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If the OP paid by credit card could he just do a s75 claim, get his money back and then give the van to the police to deal with?

 

 

Haggis1984, what do you mean OP and s75 claim?

 

sorry but notso familiar with these terms

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Sorry, I was making a suggestion to the other people offering you advice :)

 

OP = Original poster (you)

 

s75 claim = when you make a purchase over £100 on a credit card the bank takes joint liability if anything goes wrong. (section 75 of the Consumer Credit Act)

 

Did you pay by credit card?

I have no legal qualifications whatsoever, so please check any input I have for accuracy. And please correct me if you disagree!

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Thanks Haggis ...I paid for the van partly by bank transfer partly cash, but the guy that bougth it from the first owner paid with a stolen card.

 

No probs - s75 is gonna be irrelevant then.

 

Youre in safe hands here anyway - youve got both Buzby and Bookworm looking in. They're likely to disagree ;) but youll get some good advice

I have no legal qualifications whatsoever, so please check any input I have for accuracy. And please correct me if you disagree!

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Buzby might disagree with me -again-, but he'll be mistaken - again -.

 

Last time this happened about a situation with a stolen vehicle ( a caravan in that instance), this is how it went:

 

http://www.consumeractiongroup.co.uk/forum/general-consumer-issues/124277-question-soga-applied-private.html

 

As I said, the right for the original owner is absolute, no-one else has title to the vehicle. (one possible exception is if his insurance paid up in which they case they become the legal owners, but I suspect that may not be the case if the owner is pursuing in court.)

 

My advice is: give back the van, pay his court fees, make sure you get proof of it all and pursue the trader for a refund + the court fees incurred through no fault of your own. He had no right to sell you the van whether he knew it or not, and therefore has no right to the monies you gave him. It's actually not that complicated. ;-)

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Thanks to everyone for your coments.

 

As I wrote before, the police said that I'm the new owner of the van and then one of you wrote that the van is still a stolen vehicle, I decided, to run the HPI check on the van again.

 

And to my surpries, there is no record of registration being stolen & recoverd.

 

How is this possible????

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EASY! The only people who can access this database are the finance houses, who register their 'interest' in a vehicle with BOTH the DVLA and the HPI database.

 

In the circumstances you outlined, there was no finance fraud (in the traditional sense) as the vehicle was not a consideration when the finance was arranged. So, you not seeing it listed has no real bearing.

 

HOWEVER, it does assist in your claim for ownership, as you had taken all reasonable steps to ensure the vehicle was clear of incumbrances, so hang on in there.

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Buzby Thanks for your reply.

 

I forgot to write under which section I.m being sued. In the court claim is written as follow:

Particulars of claim

1., 2.,3.,....

 

6. It is averred that the Defendant does not have title to the vehicle as in accordance with section 21(1) Sale of goods Act 1979 as amended and the Court of Appeal decision of Shogun Finance Limited v Hudson (2004) 1 All ER 215.

 

And today someone send me this link, http://www.publications.parliament.u...9/shogun-1.htm which I tried to read it my self. And the truth is that I don't understand most of it. Can someone explain in plain english what that means. Is there any hope for me.;)

 

And I forgot to mention that, that the van belongs to my business not to me. But they suing me,hmm...................:confused:

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RE: Shogun Finance

 

A dealer agreed a price for the sale of a motor vehicle on hire-purchase to a fraudster who produced a stolen driving licence as proof of his identity. The dealer faxed to the claimant hire-purchase company a copy of the licence and a draft hire-purchase agreement that the fraudster had signed, forging the signature on the licence. Having completed a satisfactory credit check of the person named on the licence the claimant approved the sale. The fraudster paid the agreed 10% deposit to the dealer partly in cash and partly by way of a cheque, which was subsequently dishonoured, and was allowed to take the vehicle. The defendant purchased it in good faith from the fraudster the following day. On the claimant's action against the defendant for, inter alia, damages for conversion the defendant counterclaimed that he had acquired good title to the vehicle within the meaning of section 27 of the Hire-Purchase Act 1964.

 

In short terms:

 

A buys the car on hire purchase pretending to be someone else. A then sells the car to B, who goes on thinking he has bought a perfectly legit car. However, the finance company (who are the owners of the car) want it back since A has now done a runner.

 

The question was - who can keep the car? B or the finance company?

 

It was held to be the finance company.

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On your last point... is your business incorporated? (Multiple (limited) partnership, Limited Company) etc ? If so, the action against you is incompetent.

 

If you simply use the van for your own 'business purposes', then suing you in your own name would be permissible. So, assuming the former situation, you (personally) have no case to answer and should return the documentation to the court explaining that you are not the owner.

 

If the pursuer cannot case the correct defender, that's their look out.

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Buzby

Lets not forget that the original owner is out off pocket too, the van was stolen!!!!!!

 

Buzby might disagree with me -again-, but he'll be mistaken - again -.

 

Last time this happened about a situation with a stolen vehicle ( a caravan in that instance), this is how it went:

 

http://www.consumeractiongroup.co.uk/forum/general-consumer-issues/124277-question-soga-applied-private.html

 

As I said, the right for the original owner is absolute, no-one else has title to the vehicle. (one possible exception is if his insurance paid up in which they case they become the legal owners, but I suspect that may not be the case if the owner is pursuing in court.)

 

My advice is: give back the van, pay his court fees, make sure you get proof of it all and pursue the trader for a refund + the court fees incurred through no fault of your own. He had no right to sell you the van whether he knew it or not, and therefore has no right to the monies you gave him. It's actually not that complicated. ;-)

 

and i suggest this is the correct action to take

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The original owner will have been insured, and in all likelyhood has recieved a settlement from his insurers. As such any recovery action would be by the insurers, not the original 'owner'.

 

However, the OP still may have mucho breathing space if, as a Ltd company he is being pursued as an individual. The action would be incompetent - and it must be said, if he lived in Scotland, irrelevant as we would already have good title under Scottish law (having purchased in good faith).

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The original owner will have been insured, and in all likelyhood has recieved a settlement from his insurers. As such any recovery action would be by the insurers, not the original 'owner'.

 

However, the OP still may have mucho breathing space if, as a Ltd company he is being pursued as an individual. The action would be incompetent - and it must be said, if he lived in Scotland, irrelevant as we would already have good title under Scottish law (having purchased in good faith).

 

 

Seeing as he is trying to get the van back, one would have to assume that:

 

A) He has not received any insurance settlement or

 

B) He is very stupid

 

 

I for one will assume its A until otherwise corrected

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