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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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log book loans charges


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Hi.

My first time here, and i have already found loads of useful information.

I have just paid off my log book loan. yipee. But ....................... they have informed me that i still owe them £800 for letters and phone calls as i was late with payments. Although it was paid off in the correct time. I have to pay, or come to an arrangement for repayment or they will take the car.

I really want to fight this as it seems so unfair and unreasonable. i borrowed £1500 and have paid back over4k in 18 months. i think this is enough.

How can i fight this or shall i pay and then try to claim it back ?

 

J.

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the first thing to do is hide the car. they have asked you for £800 ....... tomorrow it will be alot more. all they want is your car. see a solicitor as soon as you can. and do what i did which was call into your local police station and ask them to make a report. to which they will give you a incident number. my problem is i bought a car that has a logbook loan on it but never shown up on ip check. it had £300 outstanding they are taking me to court for over £5000. your late payment charge will now be classed as default and they would rarther have the car. this fight will take you months so hide the car or block it in.

 

if everyone turned up at a court case as witnesses and the papers got involved lbl would have a good fight on there hands and it would also alert this country to one of its biggest fraud companys lbl.

also if everyone reported this company to Home | SFO - Serious Fraud Office then the goverment has to investergate.

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Hi buddy

 

Its how these guys work, you will need to complain to LBL first, ask them for a complete brake down of charges and intrest rate (this throws a spanner in the works, cos they only have a screen dump) They need to show you how they worked out the charges I.E 1 letter = £50,000,000 at 1500% intrest. date sent-(if it was sent by recorded mail) reg number..

 

At the same time complain to the OFT or FO, they will let them (lbl) do thier internal complaint first..8 weeks-ish-explain that you have charges added to the account you consider is high.

 

Now here's the kicker-LBL don't follow the rules-but they are under the spot light at this time-so do as suggested HIDE the car, they will follow you and take it while you are shopping...

 

trooper68

Trooper68:)

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