Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

0433debbie v. NatWest *WON*


0433debbie
style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 6378 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi everyone.

 

Just to let you know that I have done everything by the book. Received 3 years worth of statements from Natwest. Ploughed through them for quite a few hours. They actually owe me £3600. I sent the letter before action but received the usual letter that everyone else seems to get telling me that the OFT report only refers to credit cards and not current accounts.

 

I then tried to play on their heart strings (but they dont have any) letting them know that I am a single parent on benefits and that they have taken nearly a years worth of benefits in illegal charges. I didnt even get a response. So on 15th August I took myself off to the local county court where I issued an N1 form. It was fairly easy. Just had to fill in a form regarding income and outgoings and they do the rest for me. Didn't have to pay any court fees.

 

So now I am playing the waiting game. Has anyone else done it this way? Can you tell me how long it took for the court to deliver the N1 to Natwest? Or how long Natwest now have before I can go for the default?

 

Would be grateful for any advice.

Thanks

Link to post
Share on other sites

Hi Debbie,

I have just filed my N1 by post so it seems we are at the same stage. Best of Luck

Smudgeless

Data Protection Act 1998 Sent 07/06/2006

S10 Sent 21/06/2006

Request Repayment Charges 06/07/2006

Letter Before Action 20/07/2006

Small Claim N1 Started 17/08/2006

 

"I am a rubber duck and you cant break me !!!"

Link to post
Share on other sites

Got notice from court today that my claim was served on natwest on 23rd August and that they have until 6th September to acknowledge. So I am playing the waiting game. Once they acknowledge they get 28 days from the date my particulars of claim were served on them, so that takes me to 20th September. Fingers crossed now.

Link to post
Share on other sites

  • 2 weeks later...

We are all here to help you along the way so if it gets at all confusing just shout.

George Loveless - “We raise the watchword, liberty. We will, we will, we will be free!"

 

My advice is only my opinion, I am not a legal expert.

 

IF YOU LIKE THE ADVICE I'M GIVING AND ARE HAPPY WITH IT, CLICK THE SCALES ON THE BOTTOM LEFT OF THIS POST AND TELL ME.

Link to post
Share on other sites

Hi Debbie,

 

Just got my letter from Cobblers!! They intend to defend my claim against them also !!!! Which I Believe is there normal response. Best of Luck with your claim.

Smudgeless

Data Protection Act 1998 Sent 07/06/2006

S10 Sent 21/06/2006

Request Repayment Charges 06/07/2006

Letter Before Action 20/07/2006

Small Claim N1 Started 17/08/2006

 

"I am a rubber duck and you cant break me !!!"

Link to post
Share on other sites

Well I am still waiting for their defence. They have until 20th September. Cant see that they will ask for more info as I handed everything into the court for service at the beginning. I am counting down the days.

 

Hi Debs good luck but i think you will be getting the same standard defence response from cobblers on the last day!!! but never fear there is always help here.:D

  • Confused 1
Link to post
Share on other sites

Great news everyone. I got a letter today from my own branch of NatWest from the Customer Services Officer. Offering me £1852 if I settle in full. I sent them a very polite letter back saying sod off I want the lot or see you in court. Was not expecting a letter from my own branch. Wonder if they are changing tactic. Bizarre thing though, their letter was dated 10th April!!!

 

I hope I am not playing a dangerous game cos I really need this money. Am single mum and on benefit.

 

I know I need to hold my nerve. So here goes. But surely it can only be good from here on.

Link to post
Share on other sites

Great news everyone. I got a letter today from my own branch of NatWest from the Customer Services Officer. Offering me £1852 if I settle in full. I sent them a very polite letter back saying sod off I want the lot or see you in court. Was not expecting a letter from my own branch. Wonder if they are changing tactic. Bizarre thing though, their letter was dated 10th April!!!

 

I hope I am not playing a dangerous game cos I really need this money. Am single mum and on benefit.

 

I know I need to hold my nerve. So here goes. But surely it can only be good from here on.

 

You go for it - sounds like you're close so congratulations. Nice and inspiring for all the rest of us!

  • Confused 1

SNATCHWEST and NOBBETS no scare me!

Link to post
Share on other sites

I sent them a very polite letter back saying sod off.
:D Love that bit!

Good luck to you, Debbie, you'll get your money, don't worry!

-Warms (Alexandra)-

---------------------------------------------

Whatever I post is just my opinion, no more, no less!:!:

.....................................................................

NatWest=>settled in full, no strings!:D

NatWest creditcard=>settled in full, no strings!:D

Link to post
Share on other sites

Well today is the day that Natwest should have filed their defence. But nothing has arrived in post. I was hoping for a letter offering me the full amount in settlement seeing as I refused the half settlement offered last week. I will be filing for judgment tomorrow. I know that they play dirty tricks and often file their defence late but I will pip them at the post and try for a default tomorrow.

 

Will let you know if anything arrives in post tomorrow.

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...