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Hey Buzby,


Just a quick update.


Got refunded by Virgin a couple of weeks ago.


Thanks for your help.


Sorry for the late reply, haven't been online much lately.





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Thx for the update. Really nice to hear it turned out well.

If in doubt, contact a qualified insured legal professional (or my wife... she knows EVERYTHING)


Or send a cheque or postal order payable to Reclaim the Right Ltd.


923 Finchley Road London NW11 7PE



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Yes - they hadn't a leg to stand on, but it it IS apalling (bullying) that they try this nonsense on, on the basis that you should accept their decision without question, because you were not at fault.

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  • 7 months later...

I am writing an article on how the consumer is taken for a ride and am keen to get in touch with any employees who can explain the pressure they find themselves under. I certainly will not mention anyone names. Please contact me anonymously as soon as possible via this blog forum/ message me personally as soon as possible.


Many thanks.

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