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    • Just to clear it up, sorry I don't make sense sometimes. I have paid £4000 £1200 of that was suppose to clear the £1200 debt.   Meaning I have sent a extra £2800 on top of my normal mainternance money.   Thank you
    • Try CPR 31.15 Possibly but a party is not compelled to disclose any documents pre allocation
    • Hi, I shown my key worker a letter that was sent to me saying that I owe £1200, she setup a standing order around 2021, this was to pay back money I owed, with my mental health status I have had complex issues to deal with and I just simply forgot about this standing order so it has been running for about 3.5 years acording to my key worker, anyway I'm not worried about the money that was sent that I call a overpayment, it went towards supporting my child's household so I am just happy with that, I am a little sad that I am being told I still owe this £1200, I have sent bank statements over 3 years worth but they have not taken away this £1200 bill and still say I owe it   Thank you
    • She did try contacting EON in the early days of the debt but they refused to speak to her because she could not pass the security checks. She didn't know the answers on an account she hadn't opened?   I also saw this article recently which could be what has happended here: Debt collection agencies in the UK are using fair means or foul to link people to an address where an unpaid debt has been run up, sometimes years after they have moved out The Guardian Anna Tims Mon 22 Apr 2024 The letter from the debt collection agency arrived out of the blue, and it was intimidating. It informed Joshua Simpson* that he owed £2,212 to Octopus Energy, and accused him of ignoring previous requests to settle the bill. If he did not stump up within 14 days, he was told, further action would be taken to recover the money. Simpson checked his Octopus account – it was in credit. Then he noticed the address where the debt had been accrued between 2022 and 2023. It was his childhood home – which his family had sold 18 years previously. "Since I was only 16 when we left the property, I was astonished that they'd linked my name [to it]," he says. "The debt collection agency insisted I provide a tenancy agreement to prove how long I've lived at my current address. I couldn't, since we bought our home. "They are now actively pursuing me for this debt, causing me a huge amount of stress. We are about to remortgage, and if this debt prevents us switching to a better deal, we will face real financial hardship." Simpson had been sucked into the shadowy world of "identity tracing", whereby investigators recruited by creditors seek to locate individuals who have moved home without paying their bills. It is an unregulated sector where anyone can set up as an agent in a back room without a licence, or scrutiny, and use fair means or foul to identify debtors. Reputable companies join a trade association that operates a code of practice, but membership is not mandatory, and mistakes are common. Last year, a teenage boy was chased for a debt of more than £900 by debt collectors acting for the energy company Ovo. A "trace agent" had somehow linked him to the debt because his parents had previously rented the property in question. An investigation by the Observer established that the debt had been run up by a subsequent tenant. The consequences of mistaken identity can be catastrophic. Individuals who are erroneously linked to a debt face, at worst, court action, bailiffs and a ruined credit rating. At best, they can endure weeks of stress and paperwork in order to prove they are not the debtor. It is estimated that 20m identity traces are made in the UK every year, many on behalf of companies that are owed money. Personal data is often obtained from credit reference agencies, which record applications for credit, and details are supposed to be verified with several different sources before being used for debt enforcement. In practice, however, this does not always happen. Simpson's details had been passed along a chain of intermediaries before the demand was issued. Octopus had given the unpaid account to a debt collection agent, which had contracted a tracing service, GBG, to find the debtor................ Full Article: https://www.theguardian.com/money/2023/oct/04/a-cry-for-help-energy-providers-play-the-villain-in-dramas-to-chill-the-blood ..............The Financial Ombudsman Service, which investigates complaints about financial firms, states that debt collection agents have to produce convincing evidence to link an individual to a debt, rather than rely on names, addresses and birth dates. According to the trade association, the Institute of Professional Investigators, an unknown number of investigators and trace agents are operating below the radar. Many more are merely inept, as data protection compliance training is not mandatory. "We have been campaigning for many, many years to try to get all private investigators regulated," says secretary general Glyn Evans.
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debt sold while in dispute


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On 13 January 2009 I received a letter from a debt collection agency who had taken over my debt. I wrote to them on 27 January 2009 requesting them to provide me with a true copy of the credit agreement relating to my account. I wrote to them again on 2 May 2009 advising them that they had failed to respond to my request and that the account is therefore in dispute and that they may not add further interest or charges to the account, pass the account to a third party etc (using the recommended template letters).

 

I heard nothing at all from them for nine months and then I received a letter from a different debt collection agency requesting payment in full plus payment of various charges that had been applied to the debt.

 

Can anyone advise me as to my legal position and adivse me as to what I should do now.

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On 13 January 2009 I received a letter from a debt collection agency who had taken over my debt. I wrote to them on 27 January 2009 requesting them to provide me with a true copy of the credit agreement relating to my account. I wrote to them again on 2 May 2009 advising them that they had failed to respond to my request and that the account is therefore in dispute and that they may not add further interest or charges to the account, pass the account to a third party etc (using the recommended template letters).

 

I heard nothing at all from them for nine months and then I received a letter from a different debt collection agency requesting payment in full plus payment of various charges that had been applied to the debt.

 

Can anyone advise me as to my legal position and adivse me as to what I should do now.

 

Hello Carol,

 

Can you post up a few more details regarding this.

 

Was the account sold (assigned) to the first dca?????

 

It is their normal practice to sell anything they can to make a quick buck:eek:

 

IMO dca do not know anything about anything, they think they can do what they want to.

 

There are a few bit of legislation and guidance they are in breach of:D

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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Hi Carol

Throw this at them then sit back and wait as no further action should have been taken as you put the account into dispute . .

http://www.consumerforums.com/resources/templates-library/86-debt-collectors/574-letter-when-account-has-been-passed-on-whilst-agreement-request-is-in-dispute

 

Amend the letter accordingly and usual advice . . print name don't sign and send recorded

Good luck

R

[sIGPIC][/sIGPIC] I asked them to wait whilst I got my Bank card :violin:

------------------------------------------------------------------------------------------

 

Information that may help if a CCA request is refused due to the lack of a signature . . http://www.consumeractiongroup.co.uk/forum/showthread.php?248863-Signature-demands-fight-back-possible-!&highlight=

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To answer the questions, all letters were sent by recorded delivery and I have signed proof of receipt.

 

The debt was originally with Halifax, then Blair Oliver Scott took it over. I was paying them each month in accordance with an agreement we reached. Then out of the blue I received a letter from the debt collection agency that I requested the copy of the CCA from. I have no idea whether it was assigned or sold.

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To answer the questions, all letters were sent by recorded delivery and I have signed proof of receipt.

 

The debt was originally with Halifax, then Blair Oliver Scott took it over. I was paying them each month in accordance with an agreement we reached. Then out of the blue I received a letter from the debt collection agency that I requested the copy of the CCA from. I have no idea whether it was assigned or sold.

 

Hello Carol,

 

Can you hunt out the original letter from BOS and have a look at it. It will either state instructed (not sold) or sold(assigned) to:rolleyes: It is important to know which one????

 

If the Halifax have instructed BOS(a DCA) we need to know, as the Halifax would still be the original lender.

 

If the Halifax have sold it, it becomes assigned to the DCA under the Law of Property act, Even with assignment there are two different options, so again it is important to know which one it is.

 

IMO DCA have more than one company name under their umbrella:rolleyes: so than can make you think allsorts of things:eek:

If any of my posts are helpful, please feel free to click my scales. All information is given as my opinion only, based on my own personal experiences. I have no legal training, but have educated myself in aspects of consumer legislation. My motto "NEVER GIVE IN, NEVER SURRENDER", THERE IS A WAR ON YOU KNOW

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  • 4 months later...
Hi Carol

Throw this at them then sit back and wait as no further action should have been taken as you put the account into dispute . .

http://www.consumerforums.com/resources/templates-library/86-debt-collectors/574-letter-when-account-has-been-passed-on-whilst-agreement-request-is-in-dispute

Amend the letter accordingly and usual advice . . print name don't sign and send recorded

Good luck

R

I can see this letter being used where the original creditor has referred (but not sold) the account to a DCA to collect on their behalf.

 

What if the original creditor refused to accept the dispute was valid and then sold the debt on to the DCA? The OC says you must deal with the DCA and the DCA says "we bought the account, we don't recognise any dispute, pay up".

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When You Put A Dispute In With The Original Creditor

 

The Original Creditor Has To Reply To YouR Dispute With The Option Of Passing It Up To The Financial Ombudsmant

 

They Must Give A Final Response With In Eight Weeks Of Receipt

 

The Sale Of The Debt (assignment) Would Therefore Be Unlawful And The Dca Has No Authority To Be Processing Your Data

 

As Long As You Have Proof, Recorded Delivery Of Your Dispute Or Acknowledgement From The Original Creditor

 

They Are Stuffed

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Guest jsa12

hi,

 

I have downloaded several template letters' with my own issues' with these "agencies".here is one of them that applies to this situation.

 

 

 

Dear Sirs,

 

Account No: XXXXXXXX

 

I write with reference to the above numbered account. I would like to point out that this account is formally in dispute with **Original Creditor ** and has been since they failed to acknowledge my Consumer Credit Agreement (CCA) Request, in line with s.77-s.79 of the Consumer Credit Act 1974 (CCA1974).

 

As you are no doubt aware, your continual harassment not only breaches the Consumer Credit Act (1974), but also the Data Protection Act (1998), the Consumer Protection From Unfair Trading Regulations (2008) and the Office Of Fair Trading's Debt Collection Guidelines. Being that the Original Creditor is now in default of my CCA Request and OFT Debt Collection Guidelines, I consider this account to be in serious dispute, especially due to the fact that whilst my CCA Request remains in default (outstanding), enforcement action is not permitted in line with s.127(3) of the CCA1974.

 

Consequently, any legal action you pursue will not only be fully and vigorously defended, it will also be averred as both unlawful and vexatious. As such I respectfully suggest that this account is returned to the original creditor for immediate resolution prior to my seeking legal advice; due to the fact you cannot lawfully pursue any enforcement activities as the account was already in dispute at the time you became involved.

 

If you decide to ignore my dispute and attempt enforcement, I will initiate legal action and file reports with the appropriate authorities including, but not limited to, Trading Standards, Office of Fair Trading, Information Commissioners Office, Financial Ombudsman Service and possible court action.

 

I hope that this will not be necessary and an acceptable solution can be accomplished. I would appreciate your due diligence in this matter and look forward to hearing from you in due course.

 

Yours faithfully

 

 

 

 

Sign digitally

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The Sale Of The Debt (assignment) Would Therefore Be Unlawful And The Dca Has No Authority To Be Processing Your Data

 

As Long As You Have Proof, Recorded Delivery Of Your Dispute Or Acknowledgement From The Original Creditor

 

They Are Stuffed

 

I have proof of posting but there was no acknowledgement from the OC who terminated the account a few days later. Two months later they sold the account. I sent a copy of my original dispute letter - they say they did not receive it.

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......As such I respectfully suggest that this account is returned to the original creditor for immediate resolution prior to my seeking legal advice; due to the fact you cannot lawfully pursue any enforcement activities as the account was already in dispute at the time you became involved.

 

Can the DCA return it to the original creditor after they have bought the debt?

 

I suppose the OC could buy it back, but what if they refuse to do so?

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