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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
      A month later and ASG attended to service our boiler but in the process left the boiler unusuable as it kept losing pressure not to mention they had damaged the filling loop in the process which they said was my responsibilty not theres and would charge me to repair, so generous of them! Soon after reporting the fault I got a letter stating it was time we arranged a powerflush on our heating system which they make you do after 5 years even though there's nothing in the contract that states this. Coincidence?
       
      After a few heated exchanges with ASG (pardon the pun) I decided to pull the plug and cancel our agreement.
       
      The boiler was removed and replaced by a reputable installer,  and the old boiler was returned to ASG thus ending our contract with them. What's mad is I saved in excess of £1000 in the long run and got a new boiler with a brand new 12yr warranty. 
       
      You only have to look at TrustPilot to get an idea of what this company is like.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Graham White Solicitors - How do i get them to stop phoning


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Hi,

 

These people keep leaving messages on my phone for me to call them back regarding a ticket i got from Central Ticketing a good while back. I have been ignoring all letters like i was told on this forum. Will they ever stop calling, should i phone them back? I presume this wont get taken futher... ie me going to court will it?

 

Thanks

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maybe this is getting into harrasment territory?

 

I did read a good paragraph to say if they phone again regarding who they are and who they wish to speak to, not being you etc. If someone can post it i think it's good to say.

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Ignore them. There's nothing to worry about - have some fun with them if you're in when they call. Or just put the phone down. They'll soon get cheesed off.

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This is the web page for BT customers on how to deal with malicious calls:

 

How can I stop or prevent malicious calls? | Help | BT.com

 

Choose to refuse is here - costs £11.25 a quarter (ex. vat)

 

The other thing to use is Caller ID. A lot of new phones now have this function built in. BT used to offer a battery powered LCD display that showed the incoming number (you may be able to find on e-bay). The service is usually free providing you make outgoing calls.

 

One thing to try is ask them who they want to speak to, say I'll just get them for you, and then go back to what you were doing leaving the phone off the hook. It does tie up your phone line, but they will get the message eventually, and all the while they'll be racking up call charges. :-D

 

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This does not constitute legal advice and is not represented as a substitute for legal advice from an appropriately qualified person or firm.

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It must be their day for phone call harassment. Same happened this morning on my phone.

 

That is at least twice now their number has come up but the first they have left a message. Maybe I should switch answerphone off!

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Say hold on a second, place phone on work top and get everyone in the room to blow raspberries on their arms whilst giggling!

 

That what I do to surveys! Wife asked if they were still on the line but I didnt look, just left them listening to what ever program was on telly!

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  • 4 months later...

Hello,

 

Ive have an ongoing parking fine problem with these guys for over a year now. It originated from Cental Ticketing issuing me with a £60 fine which i have ignored following advice on these forums. I am getting phone calls weekly now from White Solicitors, any advice on how i can get them to stop? Something i can say to them over the phone? The letters have stopped just not the phone calls.

 

Thanks for any advice.

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Hello,

 

Ive had an ongoing ticket problem for over a year now, it originated from Central Ticketing issuing me with a £30 parking fine which i ignored from advice on these forums. The letters from the solicitors have stopped but i am constantly getting phoned. How do i get them to stop? Any advice on what i could maybe say to them?

 

Thanks

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Start wasting there time by asking them to hold and walk away from the phone. Leave them hanging. They will get the message eventually.

 

The invoice is still unenforcable.

 

Alternatively you could send the 'telephone harasment' letter but the trouble with that is they may well think you care and start the letters again.

 

Personally I would unlease time wasting on them. It has worked for many companies from my point of view. No one calls me anymore :-(

Ash.

 

If you think I have helped you, please add to my reputation by clicking the star button to the left.

Thankyou.

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The telephone harasment letter can be found here.

 

http://www.consumeractiongroup.co.uk/resources/templates-library/52-harassment/135--harassment-by-telephone-response-letter-

 

But remember that by sending a letter may start the letters again. Your choice mate.

Ash.

 

If you think I have helped you, please add to my reputation by clicking the star button to the left.

Thankyou.

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thanks mate,

 

so you would advise to just keep ignoring their calls? I dont fancy sending the letter as like you say i might get the letters again. They have been calling for months, i cant see them ever giving up!!

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tell them to take you to court or shut up.

 

they won't & they will!

 

dx

please don't hit Quote...just type we know what we said earlier..

 

DCA's view debtors as suckers, marks and mugs

 

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

 

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

 

 

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baldy, I have merged 3 threads which appear to be on the same subject. Please stick to one thread. :D

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Advice & opinions given by citizenb are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

PLEASE DO NOT ASK ME TO GIVE ADVICE BY PM - IF YOU PROVIDE A LINK TO YOUR THREAD THEN I WILL BE HAPPY TO OFFER ADVICE THERE:D

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A friend of mine go so fed up with Barclaycard harrassing him, that he found their source number and redirected Barclaycard's calls back that number.

 

I know the story to be true because when I phoned him, a message from Barclaycard asked for my account details.

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When they call start with "Please hold on while I start the recording equipment" . . short pause . . " Recording of this call for personal record use is now taking place place. Who is calling ?". Odds are you will just get a click before you get to the end of this. If they carry on just ask them questions and give them no information whatsoever. Or do the "Please hold" and walk away from the phone. Simples.

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Yeah say hang on, he is in the garden I will go and get him, go watch telly!

 

Blow raspberries down phone! works a treat!

 

Buy one of those old laughing boxes! (that would relly make their day)!!!!!!

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thanks mate,

 

so you would advise to just keep ignoring their calls? I dont fancy sending the letter as like you say i might get the letters again. They have been calling for months, i cant see them ever giving up!!

 

Answer the call and start to waste there time. Time is money and they wont want to waste it. If you keep on ignoring they will just keep trying. You need to send them a message.

 

Do not be afraid of them, nothing will come of it. They are just monkeys on the end of a line.

Ash.

 

If you think I have helped you, please add to my reputation by clicking the star button to the left.

Thankyou.

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