Advent Computer Training (Barclays Partner Finance)Info and discussion thread

[Bluedo]

Hi guys,

I'm new here and need some help please.

I started to do MCSE+CCNA on October last year and I only have had received an A+ book as well as a workshop from Advent so far. I got my account with Barclays and was paying by DD for a few months and then got my account on hold.

This morning I received a latter from Barclays which explains that I have been in contact with the allocated provider which I have never been !!!!

I had no idea what they were talking about !!

They also said that the hold has been removed and payments now become due in line with terms.

Anyway could anyone help me please here? What should I do? I don't want to go through this course any more.

Has any one taken any legal action or could anyone show me the right direction?

Do you know any solicitors or anyone else to help me with this issue as I don’t know what to do at all L

 

Hi Masoud,

You will have to write a letter to put your account in Dispute there's a template letter if you go back a page here if you put the account in Dispute it will stop BPF from reporting to the CRA's and will freeze the account. or above here there's a letter you can also use just adapt it to your own details

 

edited

You can also contact consumer direct and CAB for immediate advice

Edited December 31, 2010 by HSBCrusher

[joyhouk]

Thanks Bluedo and fuzzbutt the way you are helping people. we want justice.

[Bluedo]

Thanks joyhouk

 

For anyone that is getting their accounts taken off hold or having to start paying and do not want to accept computeach you must write letter to BPF stating you are placing the account in dispute as they have failed to provide a SUITABLE alternative provider state your reasons why

( plenty in this forum previous pages.)

Report a complaint against BPF to the FOS who will deal with your complant 8 weeks after your first complaint letter to BPF or they may send a letter for you if you haven't done so already.They have been helpful so far.if your 8 weeks are up they give you forms to fill and return to them.

You may also contact Consumer Direct or Citizens Advice Bureau

 

I found this wee list of what can't be done to an account in dispute hope it explains a bit clearer. You can also add this list into your dispute letter to BPF

 

You may not demand any payment on this account, nor am I obliged to offer any payment to you.

 

You may not add any further interest or charges to this account.

 

You may not pass this account to any third party. (Credit Reference Agency)

 

You may not register any information in respect of this account with any of the credit reference agencies, any information must be removed immediately.

 

They may not issue a default notice related to this account either...

 

Stick that in there pipe my friend & tell them to choke on it,

 

Hope this info helps you in some way?

[33hz]

Thanks for the above info Bluedo

[Fuzzbutt]

ANNOUNCEMENT!

 

Everyone will receive an invite to join the action for students website over the next couple of days, which you will need to accept in order to access it.

SO PLEASE ENSURE YOU CHECK YOUR JUNK MAIL AS IT WILL PROBABLY END UP IN THERE!

 

To register as a member -

Select 'yes I'd like to join this site' then register on the Sign In page where it prompts 'Not yet a member? Register now for free.'

Enter your email address and create yourself your own password (and keep a note of it) in the Sign Up window and click 'create account.'

Don't worry about filling out all of the profile information as it's optional. If you get a 'please complete your profile' prompt window you can select the button 'no thanks skip'.

Whenever you visit the site you will be asked to sign in to the members only area. You should only need to enter your email and the password you created.

Edited April 27, 2010 by Fuzzbutt

[Awax]

Thanks Fuzz all ur help on this is really really appreciated.

[Savarok]

That news there has brightened up my day! Good to see that we can finally get the ball rolling.

 

 

Good work again Fuzzbutt.

[belfastboy]

Cheers mate for the good work if any help is required pm me.

[Turfs75]

Fantastic news Fuzzbutt. Again i thank you for all ur help and giving up ur time to sort this out.

[Fuzzbutt]

Thanks everyone, you're welcome.

 

Let's see BPF get what's coming (heh heh heh evil grin)...:D:D8)

[Yasmin89]

thanks fuzzbutt... huge relief!!))))))

[10pack]

absolutely furious just got off the phone with bpf to extend the interest free period from next month to july like some others have and they point blank refused and said to comence payments on the 7th may. Even spoke to the supervisor who gave me the exact same spiel. told him that I will not reactivate my dd and as far as Im concerned the account is in dispute and I will be seeking legal advice and not continuing my training with computeach as they are not like for like. worst thing is just check my credit score which is now rated good from being poor a year ago so that was a waste of time unsure now whether to ignore payments or to pay it off before the stupid interest takes place and my credit score is affected and claim that back through the courts. what does everyone else think would be the best option.

 

we know how you feel about this.. but I cant help thinking that once they have your money they will drag this out even longer.. they have less incentive to conclude.

 

I waited for Barclays to come up with a alternative provider I told them that I do not concider Computeach as an alternative even if the was the only company left.. I also told them in no circumstances are they (Barclays) to hand over money on my behalf to Computeach... I would rather burn my money than give it to them.

 

I am just in the process now of writing in my first letter.. yes I know its late.. but I hoped that Barclays would have given us more options than they have done.. Computech or Else ? .. they is not acceptable alternatives

[a4ron]

what is this action for students website then?

[sburymozza]

spot on mr fuzz

[Bluedo]

Great news!! Fuzz another step closer:D

[a4ron]

Whats is this action for students website?

 

I'm unsure what this is.. What information is on their?

 

I may of missed a post explaining this!!

 

A4ron

 

 

ANNOUNCEMENT!

 

Everyone will receive an invite to join the action for students website over the next couple of days, which you will need to accept in order to access it.

SO PLEASE ENSURE YOU CHECK YOUR JUNK MAIL AS IT WILL PROBABLY END UP IN THERE!

 

To register as a member -

Select 'yes I'd like to join this site' then register on the Sign In page where it prompts 'Not yet a member? Register now for free.'

Enter your email address and create yourself your own password (and keep a note of it) in the Sign Up window and click 'create account.'

Don't worry about filling out all of the profile information as it's optional. If you get a 'please complete your profile' prompt window you can select the button 'no thanks skip'.

Whenever you visit the site you will be asked to sign in to the members only area. You should only need to enter your email and the password you created.

[tHElIZARDkING]

Anyone Else Think A4ron May Be Bpf Mole??

[a4ron]

No tHElIZARDkING I am not and I take offence at the suggestion.

I am in the same situation as you!!! In fact I have probably spent more than most with my bills still coming in as I have recently spent £250, on a solicitor letter to BPF, whilst also my solicitor seeking advice from a barrister, which will also be an additional charge.

 

Check-out my previous posts, see for your self!

 

I just wanted to know what that new site was about as I have not read all the latest posts at the moment and thought that someone would be able to explain rather than going through the past couple of pages!

[THE ROADIE]

Yesterday I finally received a letter from the Financial Ombudsman. They said they are investigating my complaint and will be in contact with Barclays Partner Finance. They also said in the letter that they may take longer than usual because they have received an "usually large" number of complaints. Well done guys! Another nail in the coffin for BPF!

[tHElIZARDkING]

fair enough a4ron i apolgise! but we hav to be suspicious and by the way FUZZBUTT seems to be having success with the no win no fee

[a4ron]

Ok understand that everyone has to be cautious.

 

I hope that one of us get a breakthrough soon, i'm fed up of this waiting game.... I hope when we do win and get our money back we will be paid the intrest that I would of gained having the money in the account.

 

fair enough a4ron i apolgise! but we hav to be suspicious and by the way FUZZBUTT seems to be having success with the no win no fee

[Lankus]

Had another email from PKF (I imagine most of you have), which says, "We understand that certain BPF Students may be entitled to make claims under the terms of the CCA". Funny how BPF seem to be the only ones that think the CCA doesn't apply in this case

[tHElIZARDkING]

Oh and by the way well done FUZZBUTT we all owe you one for your efforts!

[JuiceyBuns]

Great news Fuzz

[lewis2]

Thats great news fuzzbutt thanks fofr all your help .

I was talking to the F.O yesterday and they are looking into this for me also.

Do i need to tell barclays to put my account in dispute?