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    • Hi there, Apologies if this should come under debt. First and formost it seems a UPS problem.   I recently got a letter from Control Account PLC asking for £131.15 and that their client is UPS. The first line in the letter reads "UPS Limited have previously contacted you in relation to an outstanding invoice". I have had no correspondence from UPS regarding anything other than deliveries. The letter gives no details of what UPS charge I am paying, date, tracking number or any relevant information to identify the debt. From my emails the only possible thing it could be is from an order 11th jan 2021.   I have no problem paying this if it is UPS but I don't want to pay a debt recovery firm or their additional costs. (I have recieved a new letter today asking for £15 more).   Should I write to Control Account PLC and ask for information to prove that I owe the debt? Since I have had no correspondence from UPS, surely I should be given more time to pay with them?   Thank you! kind regards!  
    • Not yet, I had problems with Tesco refusing any liability about another incident 2 years ago (look on my profile for that post) causing me to lost £300. This time, I am going full force in writing with Trading Standards. Calling them is pointless.
    • A Summary Offence is one that can be dealt with by summons at Magistrates Court. Perhaps you meant 'its Not a summary offence'   Had it been kept or used  on the public road, it would have been a summary offence.
    • Hi all,   I find myself once again maybe going for the wrong/bad car!   Basics Car: Audi E-tron 2019/19 with 13800 miles on the clock which was an ex-Audi UK car sold via an Audi Lookers dealership. Picked up: 17/6/2021 Method: Outright/cash with deposit of £1000 paid on credit card Price: £47399   Day of handover, found a small dent and showed to salesman who said he would get it all sorted - no issues as I know him/dealer very well. Evening of handover, I emailed salesman in addition to dent, several other issues with most being minor and one being the My Audi app not working with the car.   Timeline 23/6: Car is picked up to get bits resolved. 29/6: Car returned - My Audi issue still outstanding (confirmed by salesman ) along with 1 other item (severe rusting on brakes/discs) + a minor rattle low down on the list of priorities.  New issue with a scuff now on same side as dent -  14/7: Car back at dealership to get remaining bits resolved 21/7: Car returned with brakes/discs resolved, scuff for next time due to time, my audi issues remain   What the officials say Dealership aftersales are stumped with the issue and have logged with Audi Digital Services + Audi UK I've spent 5 hours now with Digital services with 3 cases of my own logged- all 3 escalated by no ETA on resolution Audi UK have logged it too under my name.   Why is the app so important? Well aside from the fact you can lock/unlock using it, being an electric vehicle, it tells you about charge status and enables climate control remotely.   Why is this so important you say? EVs don't do well in cold temperatures - If this carries on into the winter, preconditioning is critical to the longevity and efficiency of the battery - this is where you remotely switch on the climate control to draw heat towards the battery. Charging status is also important - twice now I have been left almost stranded because the charger stopped working due to a fault.  When this happened, the app failed to notify me it had stopped or it was not increasing charge.  Some 30 mins later (or 60 as it was yesterday), I go back to the car to find its stopped and there isn't enough range to get back.   Forums I am also not the only one with this issue.  One forum has over 19 pages of people complaining around the world. Another one with 6+ pages- there is also an e-tron group on facebook again with complaints.   Who does it impact?  Pretty much anyone with a 2019 or early 2020 e-tron.  It seems fine for late 2020 and 2021 models.  Also the A8 I had as a loan car and a late 2020 e-tron, both worked as did my previous SQ5 that I sold.   FOD The app also has something else called Function on Demand.  This is where you purchase "packs" to enable functionality in the car that it did not come with or was not specced with.  My reason for buying this specific spec car despite missing two bits I wanted was always that I could purchase them later. Initially these were not available at all - Audi stated an update would fix it so this was actioned...it did...well for one out of the 2 I wanted.  But even the 1, I purchased it and it has been "installing " ever since. It is all however most likely related to the app/communication issues with the car.   Conclusion I like the car a lot and don't want to reject especially as I will not find a similar spec/price again.  The next closest option is almost £10k more as its newer. But if I do reject, is the app not working sufficient reason?   I am looking at another brand as a backup but they have their own baggage with reliability and with my relation with this specific dealership + generally Audis, I would prefer sticking with them. My concerns around the FOD is also as the licences begin to expire (Maps, My Audi, Alexa etc) this should be something you can renew via FOD but currently may not be working/available to renew.       Thanks in advance  
    • Discover this fantastic opportunity for a Digital Marketing Traineeship with Remit Training and #CreateYourFutureView the full article
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Bryan Carter 2 ccj's 1 debt


nick49
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hi,

 

i had a credit card with egg and to sut a long story short didnt pay, the debt of around £2300 was passed to Bryan Carter to chase. they registered a ccj against me on the 21/05/07 this was not for the full amount but for £315 which i paid on the 13/9/07. i didnt contact them to pay the remainder although they did leave messages on my mobile, then on 19/12/2008 they registered another ccj against me for the remainder of the debt £2158 which i've made 2 payments towards. someone at work told me that they cant issue 2 ccj's for the same amount is this right?? and if it is how do i sort it?

 

thanks for any help you can give with this :)

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Have you got a judgement order from the court for this second CCJ? or did you just get a letter from BC stating that he had got it?

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hi, thanks for the reply, it was a while ago now but i do remember i did get the judgement order. when i got the first 1 i lived with my parents but moved out soon after, the 2nd ccj was also sent to their house, if i remember rightly i didnt get the letter til after the date of the court order as i wasnt going to my parents house much.

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Are you absolutely sure that the Case Numbers aren't the same on both? Do you have copies of the court claims and orders?

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Ok, these CCJ's will have been obtained by default via Northampton bulk court centre, especially the second one if you had moved home. There is no manual intervention at Northampton BCC so if you don't defend the Claimant just applies for the judgement by default and gets it automatically.

 

You have a case for getting the second one set-aside, but you need to ring Northampton BCC give them both case numbers and ask for a copy of all the paperwork. When you get that back from them we will see what can be done.

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hi guys,

 

thanks for the replies, i'm starting to feel better about the situation now. i didnt call the court today as have been so busy with work. will do it tomorrow though.

 

i know this may not be the best place to ask but am i right in thinking you can still claim back charges from credit cards? i'm thinking about claiming them back from egg, where this all started

 

thanks again

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  • 1 month later...

Nick, is there any update on this ?

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hi,

 

sorry i've moved house recently (which has brought up other problems) so have not followed this up, i'll call the court tomorrow to get them to send out copies of the claims and let you know once they have

 

thanks,

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Thanks Nick, it'll be interesting to see what the ccj's say. If they're both for the same debt then we need to get to work on sorting it out.

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Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

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  • 2 months later...

hi,

 

sorry for taking so long to reply, with moving house and having a new job i've just been so busy. and to be honest the thing that reminded me was when i got a letter from the court saying i had to pay or they would be coming round!

 

i now have a copy of both of the claims, they have different case numbers but under where it has bryan carters contact details it has the same reference number for them. on the first one under the particulars of the claim it does say 'the claimant claims £223, such sum being part of a debt due under an agreement number xxx (the agreement) whereby the defendant agreed to pay the claimant £2231.67 (the debt). For the avoidance of doubt in making this claim for a part of the debt the claimant does not waive any rights as to the balance of the debt, which the defendant continues to owe to the claimant under the agreement. The claimant reserves the right to make further claim for such sums of the debt as remain outstanding'

does this mean the are ok to give me 2 ccj's for the same debt? i have no idea. :confused:

any help will be appreciated :)

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