Welcome Finance Please help

[Fairydust64]

Hi there,

Could someone please help me? I took a loan out with Welcome in 2006 for £1000. I now know I was miss sold PPI and have addressed this however I have paid £61 per month for the last 4 years. I wrote to them re the ppi and also asked for a full and complete statement of my account as I felt it should be paid by now.

This morning I received a letter headed "some facts you should be aware of!!"

 

It then goes on to tell me I owe £1843.60!!!!!!!!!!!!!!!!!

 

How can this be? It tells me Im in arrears (I did miss a couple of payments very early on)

After 4 years of payments how can I owe nearly twice what I borrowed.

The funny thing is they offer to let me pay £1219.69 now today and it will all be forgotton about (Yeah ok like I have that kind of money around doing nothing)

So no statements from them no mention of ppi just this load of b******S

 

Can anyone advise me please? I am very worried

 

Thanking you all in advance

x

[vjohn82]

First of all... stop worrying. (easier said than done of course)

 

Any chance of scanning the letter and blanking your personal details? Will help with writing a letter back to them about this.

[Fairydust64]

Hi there yes I can scan it do I just embed it in a post on here once scanned?

 

Thank you

[dx100uk]

use photobucket and right click and copy when the image is large screen, then post here in the msg box

 

i'll get this moved to the welcome forum too.

 

looks like you might be in for a windfall.

 

robbing lot are welcome

 

dx

[saintly_1]

Moved to Welcome Finance Forum

[ozzywizard]

Hiya Fairydust, geesh they must think your running a charity. dont worry we will look after you . . .

 

Scan the letter but also do you have a copy of your orriginal agreement for us to view ? if not we can get you one in 14 days.

[Fairydust64]

Thank you so much eveyone Im genuinely touched by your responses and no longer feel as helpless. I had posted on a different site at the same time and all I got was abuse about not running my finances correctly

Im afraid all I have is the policy schedule not the original agreement, I had a lot of problems some years ago and had a breakdown Once I pulled myself together I got my life in order and I moved 85 miles from my home town for a fresh start I can only assume I lost the original agreement in my move and sillyness of not being on the planet (I can smile about that now)

 

anyway letter below with personal details blanked

[vjohn82]

Hi,

 

It's not very readable... do you have a photobucket account?

[ozzywizard]

Fairydust,

 

if possible can you upload your contract to here . then post the link for us as its not really readable in the current format.

 

Also if you send the below letter they will send you the orriginal agreement.

 

 

 

Your Address

 

Date

 

Dear Sir/Madam

 

Re:− Account/Reference Number 4563210025897412

 

This letter is a formal request pursuant to s.77 to s.79 of the Consumer Credit Act 1974.. I require you to provide me with a true copy of the credit agreement relating to the above account, together with any other documentation the Act requires you to provide.

 

I expect you to comply fully and properly with this request, within the statutory time limit. You are reminded that should you fail to comply with my request, the provisions of s.77(6) will apply.

 

Your attention is drawn to ss.5(2), 3(b),6 and 7 of the Consumer Protection from Unfair Trading Regulations 2008 (CPUTR).

 

I enclose a postal order in the sum of £1.00, which is the statutory fee. Note that these funds are not to be used for any other purpose.

 

If you are unable to comply fully and properly with this request, you should confirm this in writing at the earliest opportunity, and certainly within the statutory time limit for compliance, and return the fee.

 

We look forward to hearing from you.

 

Yours faithfully

 

 

print your name (not sign) and enclose a one pound postal order, send it to head office at :

 

Welcome financial services

Compliance Department

Ruddington fields business park

Ruddington

Nottingham

NG11 6NZ

[dx100uk]

anyway letter below with personal details blanked

 

 

postage stamp

follow instruction in post 4

 

dx

[postggj]

Send That Request By Recorded Delivery

[Fairydust64]

 

Hi all let me know if this has worked for you

 

x

Edited January 24, 2010 by Fairydust64
picture too large

[beyondhope]

i can see it

[ozzywizard]

Woahh !"!!!! this thread is huge can you delete your image as its messing up the thread people can click here

[dx100uk]

hehe, if welcome are offering that kind of discount, CAG will atleast double it or even wipe the debt out totally.

 

our expert is already with you...........

 

dx

[Fairydust64]

Thanks x

I am going to send the letter Ozzywizard put on for me today/tomorrow recorded delivery and see what happens then do I just come back here and let you know?

[ozzywizard]

Yes, include your pound postal order and then they have 14 days to reply. as soon as they reply or when the 14 days is up then post back here and we will take it to next stage. good luck.

[Fairydust64]

Hi all you helpfull people. You were great with me a few weeks back re Welcome finance and sent me a template to ask for a statement on my hugely overpaid account. I am now in possesion of the statements what do I do next?

 

Thanking you all in advance

x

[dx100uk]

stick to the same thread!!

http://www.consumeractiongroup.co.uk/forum/welcome-finance/243732-welcome-finance-please-help.html

 

scan it

remove pers info barcode & side numbers

leave figures

 

post it up in your other thread

 

dx

 

leabve

[Fairydust64]

Sorry Im unaware I needed to go back to the thread appologies

Its 8 pages long will it be ok? Please forgive me Im just unsure how to scan so much on this site

[dx100uk]

scan each page

edit out details.

 

then use one of the many sites to convert it [or make] a PDF file of them all

 

then post it as an attachment under the go advanced

button below.

 

do it on you original thread though.

 

dx

[maroondevo52]

Two threads merged,

 

Fairydust, please continue to post here.

 

Thanks,

 

Scott.

[Fairydust64]

Hi all

Please find below 6 links to my statements - I hope this has worked

 

 

 

 

 

 

 

I worked out I have paid £3228.86 to Welcome on a loan of £1600 - there was a charge of £1019.80 for PPI but I have dealt with that seperately and had an offer of £498 refund but they want to "clear my arrears" I have refused the clear the arrears option and await a cheque for the ppi

 

I just dont know what to do next now I have these statements

 

Thanking you all in advance

[dx100uk]

well done

!

 

dx

[Fairydust64]

Hi there can anyone advise me on the statements above at all please? I dont know what the next step is now I have these documents

 

Many thanks