Jump to content


  • Tweets

  • Posts

  • Recommended Topics

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like
  • Recommended Topics

Set Aside Hearing


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5081 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

hi there

 

I have a hearing at the County Court in a few weeks. The defendant, Abbey, has requested the judgment by default be set aside. I want to be fully prepared for this. I'm guessing this will just be an opportunity for them to argue why the case should be heard in full, and for me to argue against...?

 

Any advice is appreciated. They ignored the original requests for information and the judgment, but I'm guessing they will be heard as they will claim they didnt receive the files etc.

Link to post
Share on other sites

Can anyone tell me if I should have received an agreement for an overdraft at some point, including the rate and T&Cs?

 

I made a subject access request and CPR disclosure, but nothing came back

 

thanks

Link to post
Share on other sites

I CANT BELIEVE I MISSED THIS!!

 

Just checking and double checking my paperwork for court on Tuesday, and managed to decipher the system codes and notes from Abbey.

From the dates, it looks like they gave me 28 days to settle the account before they would issue a DN and report to CRA. I paid, despite never receiving a letter of intention to file, within 19 days...and they still defaulted me!!

I'm not sure what to do now? Do I submit a letter to the judge that new information has come to light that could expedite a speedy resolution..?

Don't know how I missed this.

System notes say:

21/12/2006 - Sent letter of Intention to File a Default

08/01/2007 - Account settled (£108) and closed

22/12/2006 - Default posted with CallCredit

05/05/2009 - Default posted with Experian (yes, 3 years later)

 

According to their template Default Intent letter, they gave me 28 days to act...I acted in 19 days and still got defaulted!

Link to post
Share on other sites

Ok, here goes...

 

Nobody won or lost, as it was a set-aside hearing. But I got what I went there for, so it's a victory in a sense. The default has been removed from all CRAs after a 3 year fight!

I will post up more details as soon as I've finished my work!!

Link to post
Share on other sites

Hi, jon_boy75.

 

Sorry no one seems to have caught on to this thread :confused:

Sounds like a result on your part.

 

Regards.

 

Scott.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

Link to post
Share on other sites

Here's what happened, in brief as it ended up being a 3-hour hearing, scheduled for 2.

I went to court to get a default removed from my credit file, added due to a disputed overdraft debt of, wait for it, £108. See here for backstory..

First of all this was a set aside hearing, as the defendant, Abbey, had failed to respond to my initial claim. So I got Judgment by Default. They wanted this judgment set aside. So that was the first order of business, after which they wanted my claim struck out altogether for having "no real prospect of success".

 

The judge agreed that the Defendant should state her case, and she asked if she should do it just for the set aside request, or for their entire argument, which included my initial case being thrown out. The judge asked for all of it. At one point during the opening I tried to chip in, being unfamiliar with the process, and a Litigant in Person. The judge dismissed me with a wave and said I would get my chance to speak. My heart sunk at this point as he was quite cheery with the 'learned counsel' and quite abrupt with me, so I thought this would be another one down to the judge lottery.

The defendant tore apart my Subject Access argument, plus s87 of the CCA, saying they had exemption from part 5 and therefore did not require any signed agreement for the overdraft. However, when I got my chance to speak I asked to see the Part V exemption, which they didnt have. The judge was satisfied that it did indeed exist. He was also satisfied they had sent me default letters and notices, despite not being required to, which I found odd.

It was all going badly wrong!

Then we came to the issue of the defaults being posted with the CRAs. Abbey did post one with CallCredit in Dec 2006, when they allege they had rightfully defaulted me. The defendant also claimed they had posted this with Experian at the same time. They hadn't. The default only appeared on Experian last year, when I first noticed and queried the CallCredit one.

 

Anyway, I finally had the judges attention. I had completely muddled my POCs and arguments, with the key one being buried. Back in 2007, I challenged Abbey over bank charges, still ignorant of the fact they had defaulted me the year before. They settled out of court and paid me about £2500.

In 2009, I spotted the default, queried it, and their response was to post the default with another CRA, Experian. 3 years after the account had closed.

So, this all come out in court and moments before throwing me out, I think the judge decided I did indeed have a case, just not exactly the one I had presented. He was a man of few words and wanted me to take the initiative and decide what to do. I said I would push forward, refocus my POC and arguments and, if the court allowed it, press ahead to a full hearing. He didnt say anything except that he would retire for 5 minutes leaving me and the defendant alone.

So, despite their also being a compensation element to my claim for damage to creditworthiness, I simply wanted the defaults removed and have been fighting for that for 3 years through reasoned, polite negotiation, the FOS and ICO...which got me exactly nowhere.

So, I said to the defendant, this will go to a hearing as you can see, but if you guys just remove the default we can all get back to our lives and not waste any more time on this. One phonecall to the client and all was agreed. The judge seemed pretty amazed their was no claim for costs by either side...i think his view of me changed right there, too late!

 

What have i learned from this?

I was amazed this even went to court considering no money was owed. The CRAs are entirely within the control of their masters, the various financial institutions, who give them reason to exist. I battled for months with Experian to remove this wholly false default, posted 3 years later! I have about 12 email exchanges with a senior manager there who flat out refused to even consider removing the default, despite seeing no evidence from Abbey that I defaulted. Well, they will be removing it now by order of the court. It's completely stunning I had to go to court to prove my innocence, as the assumption is that all credit information is perfect, unless the banks tell them otherwise. I'm considering my next steps with Experian.

If you believe you've been wrongly defaulted, take it to court. You really have nothing to lose, aside from the off fee of £75.

 

More to follow...

Link to post
Share on other sites

  • 3 months later...

lo and behold, 5 months after the court date and the default has still not been removed from the CallCredit file, despite an order of the court.

 

what next? go back to the court and make them aware this has been ignored? Of course I've contacted Abbey, who sent me a standard letter about my 'complaint'

amazing really, I dropped all monetary claims for a quick resolution, but I'm now tempted to claim the whole lot for an additional 5 months damage to credit etc.

i think i will just go back to the court that made the order and open up the case again...the judge will be immensely displeased that we're back there!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...