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    • Doc 04-19-2024 11-01-51-merged-compressed.pdf good morning.    9 pages attached.    thank you  UCM
    • Hi I was being supplied my ovo after unknowingly being swapped from SSE.  My issues began when we had a smart meter fitted and our bills almost doubled overnight - we at the time assumed we were just paying not enough until then and just continued to pay the excess bills each. Month.    I would from time to time contact ovo and get faced with a call centre on South Africa of the most rude agents who would just hang up after hours of wait and I could not even get an acknowledgement of an issue with my meter.  At one point we were not in the property for like 4 months and the bills were coming just as high!  It was at this point I was sure something is not right and ovo only care to send bailiffs and started threatening us with a pay as you go meter despite me taking out a 3.5k loan to pay of my outstanding balance.  Around 1600 each on both gas and electricity.  This is where its gets really bad -  the very same day they sent me out a new bill saying the money paid already was only to cover up until the November previous and because its now Feb we owe another 1k.   By that August this had risen to over 3k and I still couldn't get anyone to even acknowledge a fault let alone fix it.    In despair I tried to swap suppliers and to my surprise octopus accepted us because even tho the debt is owed we are trying deal with.  During our time with them the bill was coming only on my wife's name as I was responsible for other bills and she this one - now that we owe them 3k they have magically started adding my name as well as my wife's to the same debt to apply double pressure and its showing on my experiwn report now with a question mark and 2700 showing in grey -  This was my wife's debt which we dispute we owe yet the have now sent me letter with both our names on from oriel and past due credit debt agencies - is this illegal and how can I get them to take my. Name of this and leave on wife's name as its so unfair they give us a both a defualt for wife's debt which we dispute anyway.    In the end about 3 weeks ago I wrote an email to their ceo and rishi sunak and low and behold for the first time in our history with ovo someone who spoke English contacted us and said she will look into our claim.    I explained to her that we feel our meter is faulty and despite me contacting them using WhatsApp email and phone I still have not got anyone to acknowledge a fault even. And that I dispute I Owe anything as my son was in hospital for 3 months and we stayed with him so house was empty and still. They were sending us super sized bills more than when we started at home.  She promised to investigate and a few days later replied that she is sorry for the poor customer service and offered us £50 compensation - however she also. Mentioned that she's attached statements for us confirming the payment for 3k I made was only up until Nov and in Feb despite me pay 3.5k nearly it's correct for them to bill. Me. Another £900 the very same day and she did not agree our meter was faulty and therfore the debt stands and she will not be calling it bcak from past due credit.  During my time with my new supplier post ovo, octopus I requested tehy check my. Meters because I felt they were faulty and over charging me and I got excellent response asking me for further details which I supplied and I got a. Response bcak within days to say my meter was indeed faulty and octopus have now remotely repaired it.   I then contacted the energy ombudsman and explained my situation how she at ovo tried to fob me off and demand I apy money we don't feel we owe due to faulty equipment we reported but ovo had to process or mechanism to deal with it or lodge complaint even without having to cc their ceo and our pm. And now I feel sick to think both husband and wife will get a 6  year default for debt which have a validity of a questionable nature.    I explained all this to the energy ombudsman and they accepted my case and I explained to them that my new supplier found my fault which ovo refueed to accept - I've uploaded the email from new supplier to ombudsman showing we had a fault.    My. Question is is there anything I can upload in defence of my case to ombudsman before they decide outcome ina few weeks    All advice greatly appreciated not only would I like advice on how to clear this debt but also how I can pursue ovo for compensation and deterrence for the future.  Thansk 
    • Thanks for the reply dubai 50 - if the statute is 10 years it has long passed - if it is 15 years i havea few months left. i shall ignore until it gets serious  An update - - I sent the letter to the bank in Dubai ( I did get delivery confirmation from Royal Mail)   - I have moved to a new address ( this is the address i gave to the bank in dubai)  - IDR are continuing to send Letters to the old address, which leads me to believe they are not in contact with the bank at all. - i have not replied to any correspondence digital or hard as they are non threatening ( as of yet).        
    • Your topic title was altered last June 23 by the owner of this forum in the interests of the forum Anyway well done on your result and thank you for concluding your topic, title updated.   Andy   .
    • So what    Why ? Consent Order/ Confidentiality ? This would be be invaluable to followers of your topic.  
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Towing Parked Vehicles To A Compound......Lawful or Unlawful?


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I've been looking into the legislation behind vehicle removals (towing) and I'm perplexed as I cannot find any legislation that amends section 99(2) of the RTRA 1984 so that it is lawful to remove vehicles to a place that is not a road (such as a compound).

 

http://www.statutelaw.gov.uk/content.aspx?LegType=All+Legislation&title=the+road+traffic+regulation+act+1984&searchEnacted=0&extentMatchOnly=0&confersPower=0&blanketAmendment=0&sortAlpha=0&TYPE=QS&PageNumber=1&NavFrom=0&parentActiveTextDocId=2223862&ActiveTextDocId=2224004&filesize=11961

 

99(2) Regulations under this section

(a) may provide, in the case of a vehicle which may be removed from a road, for the moving of the vehicle from one position on a road to another position on that or another road;

 

(b) may provide for repealing byelaws dealing with the same subject-matter as the regulations, and for suspending, while the regulations remain in force, any power of making such byelaws; F1. . .

 

© . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

 

It is section 99 of the RTRA 1984 that enables regulations to be made but such regulations can only prescribe

actions within the boundaries set by section 99 RTRA 1984.

The regulations that regulate the removal of vehicles are known as "The Removal and Disposal of Vehicles Regulations 1986" (S.I.1986/183).

 

The latest amendment to the 1986 regulations is S.I. 2008/2367

 

http://www.statutelaw.gov.uk/content.aspx?LegType=All+Legislation&Year=2008&number=2367&searchEnacted=0&extentMatchOnly=0&confersPower=0&blanketAmendment=0&sortAlpha=0&TYPE=QS&PageNumber=1&NavFrom=0&parentActiveTextDocId=3517161&ActiveTextDocId=3517161&filesize=61376

 

If you look at footnote F1 in the above S.I. you will see listed legislation that amends the RTRA 1984 and in particular section 99. I have checked and could not see that any of these amend section 99 to enable regulations to be made that allows a vehicle to be removed to any place other than a road.

 

However, back in 1993, S.I. 1993/278 amended the 1986 regulations and inserted reg 4A;

 

4A. (1) Except as provided by regulation 7 of these Regulations, a traffic warden may, subject to sections 99 and 100 of the 1984 Act, remove or arrange for the removal of a vehicle to which regulation 3 of these Regulations applies to a place which is not on that or any other road, or may move it or arrange for its removal to another position on that or another road.

 

With the introduction of the TMA 2004 the 1986 regulations were amended again (there are also other amendments) by inserting reg 5C(2);

 

(2) Where this paragraph applies, a civil enforcement officer or a person acting under his direction may subject to paragraph (3) remove the vehicle concerned

(a)

to another position on the road where it is found;

 

(b)

to another road; or

 

©

to a place which is not on a road.

 

These amendments both highlight the fact that the 1986 regulations purport to enable an enforcement authority to remove a vehicle to a place which is not a road. However, if there is no legislation that amends sction 99 RTRA 1984 to enable the 1986 regulations to remove a vehicle to a place which is not a road then I think doing so is unlawful.

 

In a nutshell, if section 99 RTRA 1984 has not been adequately amended then "The Removal and Disposal of Vehicles Regulations 1986 (as amended) go beyond their lawful powers (ultra vires) given by section 99 RTRA 1984 as section 99 only permits a vehicle to be removed to another road. A compound is not a road.

 

The question therefore is, does anyone know if section 99 RTRA 1984 was adequately amended to enable the 1986 regulations to advocate the removal of vehicles to a place which is not a road?

 

If there is no such amendment then potentially that's a lot of unlawful tows since 1984.

Edited by TheBogsDollocks
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Section 99 covers both removing it from a road AND moving in that road or another road. If it didn't allow for removals why would section 102 cover charging for getting the vehicle back if it was only moved down the road?

 

Where in s.99 does it say that a vehicle (that's not abandoned) can be moved from a road to a place which is not a road?

 

I'm not saying vehicles cannot be removed. I'm questioning whether the law permits unabandoned parked vehicles to be removed to a place that is not a road.

 

Section 102 advises

 

102.

Charges for removal, storage and disposal of vehicles.

— (1) The provisions of this section shall have effect where a vehicle—

(a)

is removed from a parking place in pursuance of an order to which section 101 of this Act applies, or

 

(b)

is removed from a road, or from land in the open air, in pursuance of regulations under section 99 of this Act.

 

Section 101 relates to abandoned vehicles not parked unabandoned vehicles. Section 99 relates to parked vehicles on a road as well as vehicles abandoned on land in the open air.

 

Therefore it is quite appropriate for section 102 to charge, as moving a vehicle from one road to another will incur a cost and storing or disposing of an abandoned vehicle will also incur a cost. Section 102 does not therefore prove that the law permits the removing of an unabandoned vehicle parked on a road to be removed to a compound.

 

I accept I could be reading section 99 wrong and that 99(2) simply allows in addition to removal to a compound the options to remove to a new point within the same road or to a new road.

Unfortunately without access to the 1986 regs (S.I. 1986/183) It's difficult to be certain. Unfortunately it is not available online. Does anyone have a pdf copy?

Edited by TheBogsDollocks
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