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    • Start off by listing the DCA's and the amounts please
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    • Ebay Packlink and Hermes - destroyed item as it was "damaged". https://www.consumeractiongroup.co.uk/topic/430396-ebay-packlink-and-hermes-destroyed-item-as-it-was-damaged/&do=findComment&comment=5087347
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
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      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
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      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
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      Many thanks, stay safe and have a good Christmas!
       
       
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I got a letter this morning (dated 2th Jan 2010) saying i had 7 days from the date of the letter to pay £2900! The debt is for CSA. The bill was made up of £50 a week while i was unemployed, to which i refused to pay and to cut it short - got nowhere.

 

I accept there is nothing i can do about the amount owed so i made arrangements to pay £100 a month with the CSA. They accepted this but said they were gonna send it to court anyway to make it a legal debt. This was 6 months ago but they didnt attempt to take a single payment from my bank. I have the agreement letter from them and a bank statement showing they made no attempt at all to take a single payment.

 

The next thing i wake up to this letter. I work 30 hours a week on minimum wage with 72 a week working tax. I pay 420 a month rent, 56 a week council tax (i have arrears) 30 a month water rates, 37 every 3 months for tv lisence, 80 a month gas & electric - all in all my bills every month BEFORE food etc comes to 890. Where do they expect me to pull this sort of money from? I split with my last partner and left with nothing and moved into this address 9 months ago. On my income i have afforded very little for the house and if a bailif came they would not even get 300 quids worth nevermind 3000!

 

I do want to pay this bill and with help i can afford 100 a month for aslong as it takes but i dont know what to do next? According to the letter i have till monday to find 3 grand, is there no way i can do anything to arrange a payment of 100 a month? I do not want bailifs adding on stupid amounts of charges for a complete waste of time visit to my house.

 

Any help appreciated - sooner the better please.

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Hi Need, I'm sorry I know nothing about CSA however I hope you get some constructive advice soon.

All I can say is, if I was in that situation, what would I do?

Well, clearly there has been a court order for the debt. You have proof that you made an offer to the CSA, they agreed it but then never took anything from you despite you supplying the necessary information. I would be hoping that I could apply for a re-hearing to present my case and ask for an agreed payment schedule. That said, it doesn't look - on the surface - particularly good that you then didn't chase the CSA for six months. [i could be wrong on that].

I am sure you will get plenty of advice regarding dealing with bailiffs, I just think it would help if you could get back to square one somehow...

Just my basic thoughts.

Rae.

Edited by RaeUK
typoo
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Its just a big out of hand mess which i want to pay but do not have the full amount and nothing in my house comes close so a bailif wont get any joy either =/

 

I need to know the first step from someone who knows...

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thanks for the site it looks good but seems like its somehow gonna cost me money??? just a feeling when the site is so bare with just a number to ring ...

did you read the whole website.. here is a quote from 'about them'

"Here at Child Support Guidance we offer a range of services for you by email, telephone or face to face to suit your needs, often at no cost."

It will cost you a phone call to find out there is a contact page to email them

[email protected]

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You'll have a lot longer than that. It's highly unlikely that they'll be coming by then and certainly not to remove. They need to gain access first - don't let them in - and make a levy. They will look for a car if you have one. I'll post up some bailiff tips once I locate the right page, if someone doesn't do it first. [That said, HCEO's operate slightly differently to Bailiffs].

I'd still be wanting to explore the court route AS WELL as any other action.

Rae.

Edited by RaeUK
typo
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I'm sure you'll attract better advice from several people here who are quite clued up on Bailiffs and HCEOs - I'm assuming your new friends are the latter. The former certainly cannot break into a property without gaining peacefull entry prior. The latter are a little more complicated but I suspect you're a long way from that yet. Despite any bluster you may get.

Good luck.

Rae.

Edited by RaeUK
typoo
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personally i would go and see my MP

and if its the child support agency in crew you are dealing with our MP told us this office was the worst for complains if memory serves me correct they has over 1/2 million complaints

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im in the Middlesbrough are in Cleveland - its a crazy bill that i have paid half of to my ex partner and the other half from my time unemployed but i aint bothered about that - i just wanna pay it but not in 1 go!

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the bailiffs have no powers of entry, the CSA CAN GET AN ATTACHMENT OF EARNINGS, REVOKE YOUR DRIVING LICENSE, FREEZE YOUR BANK ACCOUNTS AND AS A LAST RESORT GO FOR COMMITAL PROCEEDINGS.

 

all of which is highly unlikely, you cant get blood out of a stone.

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i have read that certain bailifs do have power to enter with a warrant???

 

To add to this lot my girlfriend at present is 5 months pregnant (showing quite a bump) and is getting very stressed to the point of crying to sleep last night.

 

As you said twonames - i cant give what i haven't got but they just don't understand that term, several staff at the CSA demanded 240 a month from my very low wage and when i explained i couldnt pay that much all i got was "That's not my problem" - one guy said it 27 times in one call, i actually counted after the fifth time!

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i have read that certain bailifs do have power to enter with a warrant???

 

To add to this lot my girlfriend at present is 5 months pregnant (showing quite a bump) and is getting very stressed to the point of crying to sleep last night.

 

As you said twonames - i cant give what i haven't got but they just don't understand that term, several staff at the CSA demanded 240 a month from my very low wage and when i explained i couldnt pay that much all i got was "That's not my problem" - one guy said it 27 times in one call, i actually counted after the fifth time!

 

 

Magistrates fines , do have that power.

 

Not with the CSA LIABILITY ORDER,

 

Personally i wouldnt speak to them on the phone, write to them.

 

If you are on a low wage they can only take so much, if you have no possession they cant take them from you.

 

The other options I have stated will cost them money, commital proceeding would be if you refused to pay , which you are not

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why didnt they get an attachment of earnings in the first place? this mess would have been sorted by now. surely it would be easier than going down this path as i have no bother paying them - i want to, but monthly. I certainly wish i was sat on a few grand but i am not, i dont even have a basic bank account!

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Magistrates fines , do have that power.

 

Not with the CSA LIABILITY ORDER,

 

Personally i wouldnt speak to them on the phone, write to them.

 

If you are on a low wage they can only take so much, if you have no possession they cant take them from you.

 

The other options I have stated will cost them money, commital proceeding would be if you refused to pay , which you are not

 

its out of their hands now and with these aweful bailiffs who say there is no chance of making a long term agreement, they have a court order and want all the money now or they will seize all my goods. i read that on the charming Marston website under FAQ.

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I got a letter this morning (dated 2th Jan 2010) saying i had 7 days from the date of the letter to pay £2900! The debt is for CSA. The bill was made up of £50 a week while i was unemployed, to which i refused to pay and to cut it short - got nowhere.

were you ,before the period of being unemployed paying, anything on a regular basis?

I accept there is nothing i can do about the amount owed so i made arrangements to pay £100 a month with the CSA. They accepted this but said they were gonna send it to court anyway to make it a legal debt. This was 6 months ago but they didnt attempt to take a single payment from my bank. I have the agreement letter from them and a bank statement showing they made no attempt at all to take a single payment.

if this is their mistake then they have to investigate it and report back to you if they refuse then slap a SAR on them it will take them the full 40days and probably lots of letters asking you to give them extra time after that.

The next thing i wake up to this letter. I work 30 hours a week on minimum wage with 72 a week working tax. I pay 420 a month rent, 56 a week council tax (i have arrears) 30 a month water rates, 37 every 3 months for tv lisence, 80 a month gas & electric - all in all my bills every month BEFORE food etc comes to 890. Where do they expect me to pull this sort of money from? I split with my last partner and left with nothing and moved into this address 9 months ago. On my income i have afforded very little for the house and if a bailif came they would not even get 300 quids worth nevermind 3000!

 

I do want to pay this bill and with help i can afford 100 a month for aslong as it takes but i dont know what to do next? According to the letter i have till monday to find 3 grand, is there no way i can do anything to arrange a payment of 100 a month? I do not want bailifs adding on stupid amounts of charges for a complete waste of time visit to my house.

 

Apply to have the matter re-heard using their own mistake to your advantage. this will probably end up with an attachment of earnings but at least it will be for an amount you can afford

 

Any help appreciated - sooner the better please.

You must apply for a stay of execution pending the outcome of the hearing or the bailiff will enforce... get to the court tomorrow and do that, if you are on any benefit you will be exempt for the fee.

 

 

Wd

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You must apply for a stay of execution pending the outcome of the hearing or the bailiff will enforce... get to the court tomorrow and do that, if you are on any benefit you will be exempt for the fee.

 

 

Wd

 

WD tomorrow is saturday;)

All courts are closed.

 

But good advice for first thing Monday.

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Thankyou everyone, looking like a busy start to the week, Need!

Do keep a copy of all correspondence.

 

Just to try to recap...

Contact your MP, write to the CSA, contact your local Magistrates Court for a hearing [if you're on a low income you should get help towards the cost], copy relevant correspondence to the bailiff company.

 

Does your girlfriend live with you? If this is the case, than you need to bring this to the attention of the Court and the bailiff, due to the National Standards for Enforcement Agents. :

 

 

Department for Constitutional Affairs - Enforcement - National Standards for Enforcement Agents

 

Those who might be considered vulnerable include the following:

the elderly;

people with a disability;

the seriously ill;

the recently bereaved;

single parent families;

pregnant women;

unemployed people; and,

those who have obvious difficulty in understanding, speaking or reading English.

 

Hope you're feeling a little better about your options.

 

Best wishes.

Rae.

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the bailiffs have no powers of entry, the CSA CAN GET AN ATTACHMENT OF EARNINGS, REVOKE YOUR DRIVING LICENSE, FREEZE YOUR BANK ACCOUNTS AND AS A LAST RESORT GO FOR COMMITAL PROCEEDINGS.

 

all of which is highly unlikely, you cant get blood out of a stone.

 

I think they have power of entry as well

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