TV LICENSING left me flabbergasted :(

[loopinlouie]

No I am not imagining it IQOR are contracted by the bbc to administor payment plans for licenses. Doesnt that mean the debt industry considering the pressure put on people getting license to give phone number under conflict of interest.

 

So a dca has the chance of the phone number to every address in uk, lovely, wonder if they pass the information around?

 

Lets see how long till calls start, Ive just been persuaded before realised to give number for call back as they admit origianal information was wrong and put me under unecessary pressure, what do they expect with a dca taking the call.

 

Explains hash of information told by them, they are foremost a dca not the bbc.

 

Goodness these people get our bank and card details day in day out.

Edited June 1, 2010 by loopinlouie

[MARTIN3030]

tv license and IQOR - The Consumer Forums

 

20 posts - 6 authors - Last post: 12 May

 

http://www.consumeractiongroup.co.uk/.../255525-tv-license-iqor.html - CachediQor Recovery Services Ltd - Please can you HELP!!!‎ - 20 posts - 9 Mar 2010

Ebay and IQOR advice required!!‎ - 4 posts - 9 Oct 2009

Iqor Recovery Services‎ - 17 posts - 19 Aug

[MARTIN3030]

Application / Licence Details

 

 

 

Licence Number:0124079

Licence Status:Current

 

Current Applicant / Licensee:

 

Business NameCompany Registration Number IQOR Limited1613010

 

Categories:

 

Consumer credit Consumer hire Credit brokerage Credit reference agency Debt adjusting/counselling Debt collecting

 

Right To Canvass Off Trade Premises:Yes

 

 

Trading Name(s) (Current):

 

IQOR Iqor Ltd Legal & Trade Financial Services

 

Issued Date: 28-May-1982

Expiry Date: 13-Oct-2012

 

 

Legal Formation:

 

Body Corporate (incorporated inside UK)

 

Current Individuals that run the organisation:

 

NamePosition Gregory Edwards Harmer John Norman Ricketts Mark Jules Levy William James Wilson

 

Historic Individuals that run the organisation:

 

NamePosition Anselm Gaetano BassanoOFFICER Geoffrey Philip OgnallOFFICER Mr Aron GoldbergOFFICER Mr David JeremyOFFICER Mr Ikene Malkah CohneOFFICER Mr John Paul MackinOFFICER Mr Kenneth Lewis WatersOFFICER Mr Mark Monash GoldbergOFFICER Mr Raymond PageOFFICER Mr Robert Mossman ScottOFFICER Mr William BellOFFICER Ms Catherine Stevens GibsonOFFICER Ms Judith BergerOFFICER Ms Linda Beatrice SteenOFFICER Ms Sharon Esta OgnallOFFICER Nicholas PetriniOFFICER Norman Brian EnglenderOFFICER Norman Le Jean Merritt JrOFFICER Paul Anslow Paul AnslowOFFICER Paul Michael NugentOFFICER Richard Guy Thomas StenhouseOFFICER Richard SchultzOFFICER Stephen EisensteinOFFICER Stephen John TudgeOFFICER William James WilsonOFFICER William KaneOFFICER

 

Nature of Business:

 

Other

 

Current Address(es):

 

Address TypeAddress Correspondencec/o WJ Wilson, 33/34, Winckley Square, PRESTON, Lancashire, PR1 3EL, United Kingdom Principal Place Of Businessc/o WJ Wilson, 33/34, Winckley Square, PRESTON, Lancashire, PR1 3EL, United Kingdom Registered Officec/o WJ WIlson, 33-34, Winckley Road, PRESTON, PR1 8EL, United Kingdom

[buzby]

TV licences cover from whatever date you purchase until the end of the 11th month - pretty much like Vehicle Excise Discs. It often takes them around 3-6 months to arrange a home enquiry visit, unless they happen to be doing your area at the time. You are buying your licence from and being services by Capita, a well-known outsourcing supplier, so staff turnover is quite high, and you can be told porkies simply because the person you are speaking to hasn;t a clue and is making it up as they go along.

 

If you have no equipment able to view/recieve live broadcasts, then there is little point renwing your licence. Let it lapse. If you need to purchase a replacement later, take out a FRESH one, and to stop it being backdated (or being accused of same) slightly modify your name, to that of the missus, your partner or your pet. My dog has been named on my licence for the last 8 years.

 

Since it is the ADDRESS that is reghistered for viewing purposes, the person named on the licence has no requirement to be the main viewer, or indeed wiew any of the content, it just gives them someone to threaten should the need arise.

 

My dog isn't easily intimidated.

[loopinlouie]

Thanks buzby I will use my dog to reknew when/if get the tv. They said they would ring back tonight, no call.

 

My main concern is the behaviour of dcas well we dont need to say is questionable to get their cut, it explains why they have told so much bull **** to me, they cant be trusted.

 

I dont think the bbc should use a dca to collect monies, I serioulsy think that behind close doors they have put each household at risk of calls etc and information being passed on, I have no proof of course, but what would you guess.

 

Even as a less side line it would help them decide what debts they would buy as apposed to ignore, by having the phone number on their systems.

 

I think for peace of mind it reknewing will buy full license at post office, untill then nor buy tv, son glued to xbox enough as it is and well dvds can be bought cheap enough 3-4 quid now. Kids have old analogue portables with no analogue link or cable so they should be okay as they play dvds.

 

Imagine how I shreaked when he said IQOR:D YIKES

Edited June 1, 2010 by loopinlouie

[loopinlouie]

Wonder how the post office will react if tell them my name is mrs anita goforadump and straight faced have that on my licence, cant wait for any poss calls for me cos can then let them know my new assumed name xxxxxxxxx:D

 

On my license if buyone so gotta be true xx

 

If any sales calls come for said person I know who sold the number he he he

[buzby]

I don't think the Post Office handle licences any more. You can certainly hand over cash to a Paypoiint, give your Address and Postcode, and when they ask for a name say the licence holder is Sparkles McGoo (or whatever). It really doesn't matter, ONLY the address for the licence mist be where youu view.

[loopinlouie]

Told today tvlicensing deals with the payments not IQOR even though they are in the same building. Was told the phone system must be in error transfering callers to wrong dept. Apparantly IQOR do chase the accounts in arrears for tvlicensing and in diff dept.

 

Right then who is telco.

 

Sorry if suspicious but I imagine a large office with different corners with people just wearing diferent hats. Say one corner is short of staff another pitches in and thats how I think they cant answer the phone with the right company name:lol:

 

Reminds me of dca and solicitors sat at the same desk with different addresses:lol::lol::lol:

 

Told they removed my number from system, told them I had concerns that a dca had the possibiity of phoing every household in the uk with a license that is and he just said uuuhhmmm.

 

Well now going to go six months without replacing tv and see how we do, if the kids are frothing at the mouth by xmas I will buy a tv then and licence when need it.

 

Did hear something odd in background of my call today, a woman talking to customer and talking about a white van with yellow markings could be seen outside her house soon. Wondered what this could mean and wondered wether they were infering a magical tv van was going to appear if she didnt pay hers, dont know of course, but why would a member of this company tell a caller to then look for a white van with yellow markings appearing outside her house soon in put down speak, makes you think. Maybe the debt collectors are threatening a call for her belongings, wouldnt put it past a dca.

 

The man accidently told me he was IQOR, and telco, dont think he was supposed to do that:lol::lol::lol:

 

 

If anyone knows are the tvl supposed vans white and yellow, not that bothers me but interesting to know if people are getting intimidated by tvlicensing.xx

[buzby]

It is a CALL centre - visit one sometime! The operator only has a PC monitor and a headset, they can canswer calls for ANY of the clients the CS deal with, the monitor witching to the correct enquiry database based on the inbound calling number. The call you overheard could easily have been overspill from AA Breakdown. TVL no longer use detector vans, they are now in museums or scrapped.

[loopinlouie]

Thanks buzby, yep I realise that. Thing is he was the one keen to stick to the idea of different companies in different parts of building. I realised they are all plumped into one:D

 

Probably the next assistant is trying to squeeze a bill payment out of an old woman or threaten to stamp on her cat. Anotherwords its took a longtime to for me miss stupid to realise it, but I have been gullible for a long time.

 

Thing is the tvlicensing get so much money I think it should only be run by the bbc, no external agencies, then proper information rather than pay us or youll die young, will likely appear.

 

But hey know I am in la la land now and going on so off I go, hey cant watch the telly tubbies now, cry xxxxx

[Consumer dude]

Thanks buszy, yep I realise that. Thing is he was the one keen to stick to the idea of different companies in different parts of building. I realised they are all plumped into one:D

 

Probably the next assistant is trying to squeeze a bill payment out of an old woman or threaten to stamp on her cat. Anotherwords its took a longtime to for me miss stupid to realise it, but I have been gullible for a long time.

 

Thing is the tvlicensing get so much money I think it should only be run by the bbc, no external agencies, then proper information rather than pay us or youll die young, will likely appear.

 

But hey know I am in la la land now and going on so off I go, hey cant watch the telly tubbies now, cry xxxxx

 

 

 

 

 

 

Could get a black and white telly, if they still sell em that is..

[loopinlouie]

I couldnt see po as red then:p

[loopinlouie]

Rang them to make payment and they went through security, fair enough. Untill:shock:

 

Asked me for my mobile phone number, fair enough you think, I just need to remind them they dont have my mobile number and I dont give it out.

 

To get told but they need it. What for I reply, you may need it, but I wont give it. To which he gets hoyty toyty and goes into, well are you making a payment then, duh duh I think, isnt that why I rang and decide to put the phone down.

 

Rang back to ask why when a customer does say no I dont want to give my number,it is my right to say no, are we treat as an awkward pain in the bott, to be told, we have to ask it, they want us to get as many numbers as possible.

 

So I said please put a note on my file not to harass me for my mobile number when I ring, cant do that I am told. So told them to cancel payment card and that I will reknew license in full end of may.

 

Then I get thinking, do I really need a tv license, can I manage without it and I talk to my kids and we decided yes we are happier with radio, games console etc iplayer.....

 

I would much prefer putting the money away for the license and saving it maybe.

 

 

So I remind myself of previous statement, we have to get as many numbers as possible, yep because the are DEBT COLLECTORS. I succered into finally giving it never got the calls back, so they just wanted my number, havnt proved me otherwise, they probably sell them on to other dca's.

[buzby]

The aim of CS staff (ANY CS staff) is to populate empty fields, DoB, Mobile Phone, Mothers maiden name, etc on the pretext that they have more than enough identifiers should they wish to make you leap through 'security' at some later stage. A great tip is to find a range of numbers that is now no longer allocated (defunct VOIP geographic landline, old Cellnet/Vodafone codes and numbers 07860 and 07860 and check that they don't work. Jot these down and use these if required to provide info - it keeps the call short, and actually provides no additional contact routes, yet does provide useful secutiy, especially if you noted the number and can reprovide it if asked. I do the same with a DoB too....

[loopinlouie]

The aim of CS staff (ANY CS staff) is to populate empty fields, DoB, Mobile Phone, Mothers maiden name, etc on the pretext that they have more than enough identifiers should they wish to make you leap through 'security' at some later stage. A great tip is to find a range of numbers that is now no longer allocated (defunct VOIP geographic landline, old Cellnet/Vodafone codes and numbers 07860 and 07860 and check that they don't work. Jot these down and use these if required to provide info - it keeps the call short, and actually provides no additional contact routes, yet does provide useful secutiy, especially if you noted the number and can reprovide it if asked. I do the same with a DoB too....

 

Your a clever one buzby, I never thought of that:D Good idea:)

[anneemack]

If you don't watch LIVE tv broadcasts, you don't need a licence, don't waste your money! Take the kids and yourself off out for the day and spend the £145 having some fun.

[buzby]

Already covered. The licence is to have 'installed' equipment capable of recieving these broadcasts. It is evidence that the 'crime' can be committed - the viewer then has to explain to the judge that they don;t. If they are believed, then there's no problem. However, nobody needs to be 'watching' for a successful prosecution. By removing or not having a viable tuner/reciever, there is no issue and any chance of a successful prosecution can be avoided.

[anneemack]

people get prosecuted through their own naievity surrounding the myth of the powers of TVL. You DON'T have to give them your name, you DON'T have to answer the door to them, you DON'T have to tell them whether or not you have a tv, you DON'T have to sign ANYTHING and you certainly DON'T have to let them in your property. FOI to follow

[buzby]

Isn't everyone prosecuted through their own naivety? The easiest way in not to have have any equipment capable of recieving, and this stops them dead, whether they (a) have your name (b) answer the door © see you have a TV or (d) sign anything.

 

Please don't post the complete Freedom of Information Act. It isn't relevant or appropriate, the Communications Act 2000 is the source of law.

[anneemack]

why don't you want to me to post the FOI, scared people will recieve the correct info in black and white from the holier-than-thou BBC themselves?

anyone wanting any FOI stuff PM me, theres literally hundreds available.....if you know where to look!

[buzby]

The _FoI_ is the 'Freedom Of Information Act'. It has nothing to do with TV licencing. Also there is only one FoI . I have a feeling you are talking about something else, but haven't a clue what.

[anneemack]

The FOI, as you well know is the publics way to find out information that is not generally made public, especially by the BBC. I have the full visiting procedures document that the TVL goons have to adhere to and it clearly states that if they are told to leave the property they have to. i suspect you know all about this dont you, as you seem to know so much

[buzby]

If you are referring to TVL's 'Operating Proceedures' then whilst they may have been disclosed to an enquirer under the FoI, it has nothing else to do with it. Most of the requests to TVL under the FoI can be viewed online, go to WhatDoTheyKnow.com and do a search.

 

I think that's pretty public, wouldn't you agree?

[anneemack]

Know what I really think, the tvlicense are worried about how many people dont want to watch them anymore.

 

How can they keep wasting millions on party and dos and art if we arnt paying:)

 

You are now thinking along the right path.

Keep it up.:D:D:D:D:D:D:D:D:D:D:D:D

[anneemack]

If you are referring to TVL's 'Operating Proceedures' then whilst they may have been disclosed to an enquirer under the FoI, it has nothing else to do with it. Most of the requests to TVL under the FoI can be viewed online, go to WhatDoTheyKnow.com and do a search.

 

I think that's pretty public, wouldn't you agree?

 

It has everything to do with it. It tells the TVL staff that if they are requested to leave a property they must do so.

Is that why the BBC removed most of them? Fortunately there are savvy folks out there on the web who downloaded them before they were removed.

And folks, check out You-Tube, there are some real funnies on there of TVL staff getting what they deserve.