Flight refund package holiday

[cletus1]

Hi,

I am trying to claim the cost of my flight tickets from Thomson holidays

The holiday was booked as a package, the long haul flight was delayed for over 15 hours so we decided to abandon it not wishing to lose a day of the holiday and having to sit in departures for over 24 hours with no offer of a hotel

Thomson has told me that the cost of the flight is estimated at £81 each way this is a long haul flight to Barbados!

I asked them how they arrived at that figure they say it is a set price for long all flights!

The delays where caused by the bad weather

Anyone with any ideas?

Thanks

[Cityboy62]

Hi,

 

I am trying to claim the cost of my flight tickets from Thomson holidays

The holiday was booked as a package, the long haul flight was delayed for over 15 hours so we decided to abandon it not wishing to lose a day of the holiday and having to sit in departures for over 24 hours with no offer of a hotel

Thomson has told me that the cost of the flight is estimated at £81 each way this is a long haul flight to Barbados!

I asked them how they arrived at that figure they say it is a set price for long all flights!

The delays where caused by the bad weather

Anyone with any ideas?

 

Thanks

 

Hi Cletus

 

Same advice I gave you on the other forum.

 

Cityboy62

[cletus1]

The situation has now changed slightly

 

After the 15 hour stay at the airport a rep from Thomson handed me an information sheet on their letterhead I have attached a copy

 

http://i817.photobucket.com/albums/zz95/cletus0898/form.jpg

 

During the last telephone conversation Thomson’s are now saying they will give me nothing and to go to my insurers, they know I have the form because they asked me to fax it to them.

 

On the basis of being handed the form I made my decision not to travel, as at that time I knew nothing about the Montreal convention or any other EU statutes

Edited January 9, 2010 by cletus1
update