What's your longest call?

[F_DCAs]

I may have posted this before (if so, it was a while back), but I'm interested to know how long you've got away with keeping a DCA on the phone with the sole purpose of antagonising them.

 

My personal best is 43 minutes 52 seconds (to Intrum). Being that they're not very good at answering questions - specifically 'Why can't you contact EBay? They're your clients!' - this is why the call lasted as long as it did.

 

And I had to make sure I called 2 minutes before they knocked off for the evening, just to annoy them all the more. Boot on the other foot, and all that.

 

Can anyone beat my record?

[Fred Bassett]

I may have posted this before (if so, it was a while back), but I'm interested to know how long you've got away with keeping a DCA on the phone with the sole purpose of antagonising them.

 

My personal best is 43 minutes 52 seconds (to Intrum). Being that they're not very good at answering questions - specifically 'Why can't you contact EBay? They're your clients!' - this is why the call lasted as long as it did.

 

And I had to make sure I called 2 minutes before they knocked off for the evening, just to annoy them all the more. Boot on the other foot, and all that.

 

Can anyone beat my record?

 

Well I certainly can't. I never ring them and on the rare occasions when they get to ring me it usually last as long as it takes to tell them foxtrot oscar.

 

Regards.

 

Fred

[zazen.warrior]

Pick phone up; drop phone down.

[Fred Bassett]

Pick phone up; drop phone down.

 

Ah, well you just beat me for the shortest call then.

 

Fred

[shane247]

I press the green button to answer and then the red button to hang up. I'd say a millisecond.

[ScarletPimpernel]

Wasting phone monkeys' time is good; their supervisors will be listening in (& b0llocking them) if they exceed their 'wrap time', and it all contributes to them not meeting targets.

[j_semple]

4 seconds to CARS (and even then I didn't even say a thing and I was only checking the number on my phone) they never called me back which was a great shame

[Fred Bassett]

Wasting phone monkeys' time is good; their supervisors will be listening in (& b0llocking them) if they exceed their 'wrap time', and it all contributes to them not meeting targets.

 

I have had the odd call lasting a few minutes. I really ripped into some woman from the Halifax one night and I actually felt quite sorry for her - I think she was new to the job. I demanded her full name and told her I was going to sue her personally for harassment. The funny thing was, I could hear her supervisor through her own headset. I can't remember exactly what I said but it was along the lines of "and you can tell that silly cow to shut up!".

 

I seem to have got my situation wrapped up so tightly now that I never get calls any more - they all have my dmclub number as a contact and all I ever get are messages.

 

Fred

[F_DCAs]

I do it to waste their time - it amuses me, and I'm contributing to society in so doing. Just to give them some of what they give to others, and boy, do they not like it!

[mjc007.5]

Good form from all, nice reading on a long cold night shift

 

Question for Fred - what's a dmclub number? My phone provider kindly provided a free second line as a "longstanding customer" and this handles any calls I get at present (having had a nightmare of up to 20 calls a day across all my liabilities) but I am always on the lookout for a plan B (in case they get hold of my primary number again!).

 

I would go the truecall route but cannot afford it so if you another internet based solution and don't mind sharing would be interested.

[palomino]

Not quite in the same category but I had a call on my mobile (freshly-charged battery) which the caller forgot to hang up. Perhap their automated system had a glitch.

Anyway, my phone died with a flat battery about 4 hours later.

[spamheed]

I went through a phase ( I do that a lot) where I would answer the phone in the style of:

 

a pirate which lasted about 10 minutes or so, but one can only say ARRRRRR and the like for so long,

 

I think the longest one though was when I simply said "and" in reply to everything they said for about 15 minutes or so, it was very enjoyable listening to their voice changing pitch as they became more and more frustrated.

[sillygirl1]

It must have been the 1/2 hour call I had to Robinson Way when Hayley Felton said that she would get the CCA (which never existed in the first place) from Capital One and it would take a couple of weeks, that was back in the summer.

 

It was during that call I informed her that I got more sense from talking to my puppets than her! She was not amused!!!

 

Had a 'We are still awaiting info from our clients' back in September but not a dickey bird since.

 

Perhaps I will make a New Years resolution to continue chasing everyone as hard as they chased me... could be quite easily set up to be 'automated' as well....

[F_DCAs]

I never did get an answer to the question I kept on asking. Wasn't for lack for trying, though.

[UnmoderatetheNet]

I may have posted this before (if so, it was a while back), but I'm interested to know how long you've got away with keeping a DCA on the phone with the sole purpose of antagonising them.

 

My personal best is 43 minutes 52 seconds (to Intrum). Being that they're not very good at answering questions - specifically 'Why can't you contact EBay? They're your clients!' - this is why the call lasted as long as it did.

 

And I had to make sure I called 2 minutes before they knocked off for the evening, just to annoy them all the more. Boot on the other foot, and all that.

 

Can anyone beat my record?

 

 

NO and why would I waste my time ringing pond life.

 

Writing letters annoys much much more than any 45 min call.

 

send them letters that ask specific points, proberbly takes them close to two hours to process, write a reply, check it and do the admin.

 

Much more productive.

 

PLUS WHAT IS THE GOLDEN RULE...................ALTOGETHER NOW...................NEVER RING A DCA...............NEVER............EVER

[F_DCAs]

I'm not saying you should ring them, UTN - I don't believe I'm encouraging anyone else to do so, either. I'm merely recalling a past experience (this was a while ago).

 

I know what such companies are like, and there's no chance they can out-argue me, or tell me about the law, or persuade me to pay them, or that they hold any power over me whatsoever.

 

It certainly annoyed the guy concerned ('Douglas'). I knew I was getting to him in a big way - he went through shouting (and me shouting back in a sarcastic way, which only worked him up more), and at several points, he sounded close to tears.

 

Maybe because he'd realised he'd missed his bus, or something. He'd even accused me of making fun of his name (I hadn't, but I thought I'd feed into this as well).

 

No wonder IJ's headed down the toilet - their staff can't finish calls. Even when they're being baited.

[woody1066]

I think the longest call I have made was when I was trying to report Cabot. The OFT said speak to trading standards, trading standards said speak to the financial ombudsman and the FO said speak to the OFT.

 

I beleive the call was something like:

 

AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAARRRRRRRRRRRRRRRRRRR

RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRGGGGGGGGGGGGG

GGGGGGGGGGHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH

[247orbital]

It must have been the 1/2 hour call I had to Robinson Way when Hayley Felton said that she would get the CCA (which never existed in the first place) from Capital One and it would take a couple of weeks, that was back in the summer.

 

It was during that call I informed her that I got more sense from talking to my puppets than her! She was not amused!!!

 

Had a 'We are still awaiting info from our clients' back in September but not a dickey bird since.

 

Perhaps I will make a New Years resolution to continue chasing everyone as hard as they chased me... could be quite easily set up to be 'automated' as well....

 

I really do think there needs to be some sort of time limit on this 6 months 1 year? With the SB issue and SAR requiring 40 days etc why not CCA's?

 

I think this is where the problem lays it gives an open ended time scale and just opens the issue to abuse. Like re-selling of debts etc.