Faulty Christmas Tree

[andyandsam]

Went out on sunday to buy an expensive artificial tree. They did not have the one that we wanted left but offered us the display model at a reduced price.

 

Full price £179.99, offered by salesman @ £159.99 hubby offered £150 and was agreed on, as long as we bought some baubles for it...not stating how many!

 

Had to collect today as it needed to be taken down, when arrived it was all boxed up so couldn't inspect. Was also offered the three sets of lights that were on it for £5 each as apposed to £32.99 each shelf price.

 

Spent another £68 ! on baubles

 

Got it home and its broke, where the branches clip in it is split on nearly every one.

 

So where do l stand ? refund on the whole lot, refund on the tree ?

 

Will they refund as 'sold as seen' even though l could not see the mechanics of the tree as it was covered in trimmings ?

 

sorry its a long post

[dx100uk]

matters not it was on offer.

unless they specifically pointed out the defects no dice

 

you can claim a full refund on the tree

 

dx

[Guest Old_andrew2018]

IMHO you should return every thing

[andyandsam]

So would have to return the bargain lights too ?

 

Damn, their lovely and so are the baubles

[dx100uk]

no

just the tree.

 

dx

[andyandsam]

Thanks guys, will feel better about tackling them now

 

Merry Christmas !

[fairyprincess5]

Even though its a shops ex demo you still havethe right to refund it as faulty