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    • Calm Down please.... there is only one way to deal with this and that is - PROPERLY. Being surrounded by 'lawyers' who deal with 'disputes', just like going to the likes of CAB, in this instance has, most probably, to date,  sadly not helping you here. Such people always project an Aura of confidence, when the truth is they don't actually have the vast successful experience of the members here in dealing with the likes BMW. there are over 350 threads here . as far i gather this is the situation, In April, a car was purchased by your son from BMW. Finance taken out to purchase it has since been paid in full, as well as full payment for an annual Insurance policy. within 6 weeks, it was discovered and confirmed in writing, via a report from a local garage, that the car indeed had numerous performance modifications undertaken. Namely being remapped and with modifications to the exhaust system. having contacted his ins co, they require a further £5k to uprate his policy, without it renders the existing insurance policy invalid, thus the car is not being driven.  again within this 6 weeks, you wrote to BMW rejecting the car (we need to see this letter please. scan it up to PDF, please read our UPLOAD guide). at first BMW were onboard, even sending their own inspector, confirming the mods etc. but in the last 9 days since said inspection, comms have now gone dead. .................. you have 2 options - 1 - allow BMW to sort the car FOC and without hassle to him, but probably within their own snails pace timeframe. 2- EVENTUALLY bring legal action - this would most probably be under contract law, not a claim under the consumer rights act . (as financially you would lose out big time) to do 2. which is not easy and rather complex to calculate the financial sum involved...... we need all the info @BankFodder has requested. of many, but one good reason for this is say for this new mot, show the old one was suspect, good bargaining chip against 2500mls usage deductions... your call but you need to do this properly or not at all...............    
    • Hi, I've been reading through many of the stories in the sub-forum and I understand the process to be to send a Letter of Claim to the EVRi - in the post and to their customer support email and to sign up for MCOL.  I have looked at the various Letters of Claim and the MCOL claim forms - particulars of claim and I have gone through all of the screens on MCOL website to put in the final details so it is ready to go after the 14 days from when I send the Letter of Claim (of course assuming that EVRi dismisses my Letter of Claim to pay me in full!).  I also see the advise is to decline any mediation particularly because I have specified the parcel contents and value to EVRi when shipping it. I have put both the Letter of Claim and the forms from the MCOL particulars of claim into a single PDF for review.  The stories in the sub-forum often indicate people shipping with EVRi but some purchase through or have involved such companies as Parcel2Go and so I wasn't sure about the statement I made in the Letter of Claim if it was totally accurate to say "I am applying my third party rights under the Contracts (Rights of Third Parties) Act 1999"? I just wanted to confirm the correct wording.  In my case the parcel shipment was paid for on the EVRi website and sent at the Tesco EVRi Parcelshop.  On the MCOL claim form I have referenced Section 57 of the Consumer Rights Act 2015 in response to EVRi customer service hiding behind their lack of ability to insure delivery of laptops and their bogus non-compensated and prohibited items as a means to avoid any responsibility for them losing such items. Thank you for taking a look to see if there are any inaccuracies or amendments to the Letter of Claim - when it is looking good I will send via email and post it to EVRi.  Having drafted the particulars of the claim on MCOL, I shall be ready to submit the claim on the MCOL site when the 14 day period has elapsed and proceed from there.   Thanks for everyone's help! Letter of claim and MCOL Particulars of Claim.pdf
    • Wow quite surprised by your response in all honesty as I can’t see where you have requested details of the car. The car is insured and that was budgeted for and paid in full, the increase of £5k is because of the modifications, which no we didn’t budget for as we didn’t plan to buy a modified car, so no that doesn’t form any part of wanting to return the car, perhaps you don’t understand the impact modifications have on insurance premiums? Thanks for your help so far but feel going the legal route probably suits us better.
    • new thread created for the court claims. please complete this twice and i'll make another thread from the 2nd PDL Claimform we need to keep them sep.  
    • Most banks do not have any customer service staff available to support those opening a new current or savings account, according to research for Investec Bank.View the full article
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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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'London Xmas Meet Friday 18th December 7.30pm~ The Harp, 48 Chandos Place, Covent Garden WC2


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I will be going to Trafalgar Square on 18th to see my DD in her singing group so if any local to London Caggers are free and would like an impromptu meet for half a shandy and a pack of pork scratchings do please pipe up....

 

 

:D

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They say money talks......mine just keeps saying "Goodbye"

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Sorry, I'm in Edinburgh that day :D

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I can come, I can get a bus from work to Trafalgar Square, would love to meet up, especially as I get paid on Wednesday...

 

Please let me know time etc and how to recognise you - although I seem to remember we have met previously...

 

Bottle of Cote de Rossillion Rose going down very nicely today, another bottle on tap too....

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the meet would be in the evening so your excuse is?...

 

:p:D

 

Got to be home by 10pm, wifes a bit strict :eek:

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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I can come, I can get a bus from work to Trafalgar Square, would love to meet up, especially as I get paid on Wednesday...

 

Please let me know time etc and how to recognise you - although I seem to remember we have met previously...

 

 

We almost met at Leeds and Oxford but not quite.. :)

 

My daughter is singing at 6pm so I'm assuming she'll finish around 7pm.. just a matter of finding a convenient location to meet up... :)

 

Got to be home by 10pm, wifes a bit strict :eek:

 

Ya big jesse woos... and I thought the scotts were rufty tuftys... :rolleyes:

 

:p

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They say money talks......mine just keeps saying "Goodbye"

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They are ...... but their wives are rufty -tuftier :eek::lol:

Nemo me impune lacessit

 

 

Advice & opinions given by johnnymitch are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

 

 

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How do peeps know that U'll deffo turn up Spammie?? :confused:

 

...Are U gonna bribe us with FREE bird seed for the pigeons, Ms Poppins?

 

 

:p:D

 

If you feed the pigeons now, Boris has you marched away and shot :D

 

M

 

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How do peeps know that U'll deffo turn up Spammie?? :confused:

Ok... feeling mega guilt about Oxford... don't be mean... :( as London is only a bus/tube ride for me then I'll deffo be there.. plus I won't have to find spare spondulicks for a Hotel.... :p

 

...Are U gonna bribe us with FREE bird seed for the pigeons, Ms Poppins?

 

 

:p:D

 

Don't get me started on pigeons!! :mad:

 

:p:D

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Ok... feeling mega guilt about Oxford... don't be mean...
Why should U feel guilty about Oxford Spammie?? :confused:

 

 

 

 

...as London is only a bus/tube ride for me then I'll deffo be there.. plus I won't have to find spare spondulicks for a Hotel.

U might be okay Eliza Dooooolittle, but what about the peeps from Greater CAGlandshire? :rolleyes::p

:)

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Why should U feel guilty about Oxford Spammie?? :confused:

 

Because I bailed out at the last minute and don't like letting peeps down.. :(

 

 

 

U might be okay Eliza Dooooolittle, but what about the peeps from Greater CAGlandshire? :rolleyes::p

 

 

:)

 

That's why I suggested it to peeps 'Local to London' :rolleyes:.. Have Oyster will travel...:D

 

Besides, if a certain bunch of Greater CAGlandshire peeps wanted to attend I might hire out my lounge..... at a price.. :p

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Wish I could make it Spam, but I've got a marathon task on that day.

 

If the offer of your lounge is open another time (and I'm included) I do have an Oyster card .....:p

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Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Wish I could make it Spam, but I've got a marathon task on that day.

Not the London Marathon then... :razz::)

 

If the offer of your lounge is open another time (and I'm included) I do have an Oyster card .....:p

 

It goes without saying Caro,.. you, the Tilly monster and several other Northern peeps would be welcome... although there's one particular individual I would more than likely just prop up in the downstairs loo or pop in the shed with the spiders...:rolleyes:

 

:D

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They say money talks......mine just keeps saying "Goodbye"

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It goes without saying Caro,.. you, the Tilly monster and several other Northern peeps would be welcome... although there's one particular individual I would more than likely just prop up in the downstairs loo or pop in the shed with the spiders...:rolleyes:

 

:D

 

:eek: :eek:

 

Poor consumer dude :rolleyes::p

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...I might hire out my lounge..... at a price.
If U have a mortgage, U would have to inform your mortgage provider that the above is a now classed as a business premises.

U would also have to seek planning permission from your Local Council + comply with all the necessary building regulations.

If U live in social housing, sub-letting is a clear breach of your Tenancy Agreement + could lead to Repossession proceedings being taken.

 

Any income derived from your enterprise would obviously be declarable to the IR + U could possibly become ineligible to receive Working Tax Credits +/or Council Tax Rebates.

 

The supplying of beverages + choccie biccies would require compliance of Food Hygiene Regs + if third parties were expected to use electrical appliances, a certified electrian would need to examine them first.

 

However...

 

Depending on the length of the lease + it's T & C's...

 

Silver spoon maid service

A daily complimentary full English Breakfast

FREE satellite TV

Laundry

Shoe repairs

2 for 1 tickets to major London attractions

24/7 Concierge

 

...I don't think that we need to inform the authorities do U Spammie? ;)

 

 

:)

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Any income derived from your enterprise would obviously be declarable to the IR + U could possibly become ineligible to receive Working Tax Credits :mad::mad:+/or Council Tax Rebates.

Does generosity of spirit count as an income?? :confused::p:)

 

The supplying of beverages + choccie biccies would require compliance of Food Hygiene Regs + tis ok, I am certified Hygienic and I have soap in the bathroom... if third parties were expected to use electrical appliances, a certified electrian would need to examine them first. My cattle prod is certified and you are welcome to use it anytime... :p:) same goes for my toaster... it works even better in the bath.... you should try it.. :D

 

:p:D

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They say money talks......mine just keeps saying "Goodbye"

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If anyone wants a bed for the night they can crash at my place, takes about 1/2 hour or so from Central London if we get a train or a bit longer on the bus, then you can come back at your leisure on the Saturday... I've got a double bed and two very comfortable sofas.

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If anyone wants a bed for the night they can crash at my place, takes about 1/2 hour or so from Central London if we get a train or a bit longer on the bus, then you can come back at your leisure on the Saturday... I've got a double bed and two very comfortable sofas.
Ooo-er Peeps...A bidding war has broken out!!! :eek:

Your turn to better sg1's offer Spammie.

...Peeps are looking for deal clinchers here gals.

Btw...Baggsie a Turkey leg to go with my caviar @ Xmas dinner. ;)

:p:D

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Sounds good to me Spam will know for sure towards end of week :D

 

Super de dooper... fingers crossed... :D

 

 

Your last post implies acceptance of peeps counter-offer Spammie. ;)

 

A ONE YEAR lease has been agreed on then, as per the stated T & C's.

:eek::eek:

 

 

 

...Two sugars in my morning Pina Coladas pleeeease Matchgirl.

 

 

:p:D

 

 

:rolleyes: Better start buffing up the silverware and stocking up on the rat poison then...

 

:p:D

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They say money talks......mine just keeps saying "Goodbye"

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If anyone wants a bed for the night they can crash at my place, takes about 1/2 hour or so from Central London if we get a train or a bit longer on the bus, then you can come back at your leisure on the Saturday... I've got a double bed and two very comfortable sofas.

 

Ooo-er Peeps...A bidding war has broken out!!! :eek:

 

Your turn to better sg1's offer Spammie.

 

...Peeps are looking for deal clinchers here gals.

 

 

Btw...Baggsie a Turkey leg to go with my caviar @ Xmas dinner. ;)

 

 

:p:D

 

What can I say.... SG1 is far better equipped than me... :(

 

The journey's about the same, but I only have recliner chairs in the lounge and a double airbed....

 

:(:( I guess I lose... :(

 

 

:p:D

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They say money talks......mine just keeps saying "Goodbye"

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