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    • 4 th time we've merged your threads  for complete history of your story please keeps to one thread
    • @dx100uk @ anyone else interested in Fighting HSBC UK  Staff/department non compliance and incompetence/interference in between HSBC UK and customers.   I wanted to know what you guys had to say about the reply i got from HSBC UK today.    Recap. I originally turned to HSBC UK to be reunited with Money i saved in accounts that where frozen and made dormant during the year 1995.   HSBC UK Teams tell me that HSBC UK only allows them to have access to account records dated back 6 years. there for they do not have the records, can not locate the records i requested for in my SAR. there for HSBC UK teams Ignored my SAR application for records of accounts made frozen and dormant during the year 1995. HSBC then claim if the accounts where closed they will no longer hold records of these accounts and tell that to the ICO. I again explained to HSBC UK and the ICO the records of accounts where left frozen and dormant.   HSBC UK teams continue to tell me over the phone that The records i requested for in my SAR, will not be located or do not exist because HSBC only allows them to have access to records of accounts dated back 6 years.    I returned to HSBC highlighting there is no such provision in the Data Protection Act.   HSBC UK teams today totally ignored my complaint again and confirmed with me they are classing my complaint as wanting to locate accounts that where closed.   Let me know what you think about the  HSBC UK teams response to my last complaint. Is there any other letters i can send them to confirm thay are not correct about what they have done.    The HSBC UK letter starts of by:You've been unable to recover funds you held in HSBC UK Accounts that were closed in 1994 to 1995, and to obtain the account details for the accounts concerned. You've been advised that we only retain records for up to 6 years, but you've been unable to locate any provision for this within the Data Protection Act (DPA). You require a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned. You feel your Subject Access Request (SAR) has been ignored by HSBC UK.   HSBC UK Teams now go on to explain: In respect of you being advised we only retain records for up to 6 years, but having been unable to locate any  provision for this within the Data Protection Act (DPA), I can confirm that under the DPA, we are obliged to only keep records for as long as we deem necessary, in order to effectively manage our data. So, for most cases, this will be for no more than 6 years.   In regards to your request for a Certificate of Destruction from HSBC UK to evidence the destruction of the data concerned, I regret that this isn't something that we can provide, as we don't keep records of when individual customer data was destroyed. I'd also like to clarify that if the accounts concerned were closed after becoming dormant, that we would have sent you closing statements at the time.   Lastly, I'm sorry you feel we've ignored your SAR. I want to assure you that we'll always look to accommodate a request for a SAR as best as we can. However, if we're unable to locate the account details and information required, this will mean we're unable to fulfil the request, which has unfortunately been the case on this occasion.   How else do you think i can highlight to HSBC that the teams dealing with My complaint, and request to be reunited with my money is not going to departments that can deal with my demand for services.?  
    • Hi   I have to agree if you have paid off the debt owed to them via this meter and are up to date on your bills  I would look at changing supplier and as said asking new supplier to install a standard meter and look for the best deals for you.
    • I have severe anxiety and going to leave my job and have been invited to a meeting but dont wish to attend that is three hours away from where I am. Can I legally give the  permission to decide without my being there? I cannot handle going as I know I'm going to be fired anyway as on my final warning. I'm also giving in my notice this week too! This job is just too much for me now and I cannot work here any longer. It's no good for my health and sanity  I am sick to my stomach thinking about going and about to hand my notice in anyway    
    • Thankyou it’s because I’m awaiting the outcome and a friend said I will be turned down as I asked them a while back if I had ppi on the account and how much it was and they replied.  But they did only send me a short confirmation with the amount and that they trust that answers my enquiry. i just wanted to be prepared if they wouldn’t turn me down based on that. Thanks for your advice on that mate 
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how many people on here have got away without paying bailiffs fees without any comes backs details please

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yes, but through the legal process and not with the intention of trying not pay for the sake of it,if you have been subjected to unlawfull or questionable charges post the details and you will get advice on your claim.

 

WD

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its a magistrates court fine im just gonna ignore marstons till they pass it back to court

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Guest wino

Just be careful scaff1. If this goes back to the court there is a good possibility of an arrest warrant being issued for non payments of fines and unless you can pay in full to the court then a custodial sentance can be issued.

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its paid the court have refunded me the money cos the case was handed to marstons but i aint gonna cash the refunded cheque so they have my money i refuse to pay marstons a penny

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Guest wino

How much are marstons fees?

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200 and something fine was 635 i think a few people on here have told me that they cant charge for magistrate fines

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Guest wino
200 and something fine was 635 i think a few people on here have told me that they cant charge for magistrate fines

 

 

I have just read that on another thread. I think it was in the parking section. I will try and find it again.

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its on the hmcs website bailiffs coleecting for them can not collect no more than the fine so they can go whistle dixy i cant wait for one to knock on door hes gonna have a shock i ll tell you that for nothing specially if im having a bad day haha i dont think he ll be back after the first visit

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Be careful scaff1.

 

They're horrible the way they carry on and push people and lie their heads off too, but just try and be calm and in control - and crucially aware of your rights. That'll scare them far more.

 

Re; your question at the top of this thread; It's sadly true that the bailiffs 'get away all too often'. They seem to lie through their teeth as a matter of course, like it's part of their training, riding roughshod over people, charging absolutely extortionate amounts and scaring the daylights out of many.

 

Some of these creatures are very sad indeed. Though I loathe what they do, I won't let them see it. A calm 'professional' "I know my rights and this is how we are going to proceed Mr Bailiff" approach is much better than losing your temper.

 

Trust me on that. Take care and best wishes to you.

 

PS; there is tons of very good - free - advice on here that will be of much help to you. ;)

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they wont be pushing nothing on me dont worry about that and that wont get a penny out of me either lot of advice no success stories though

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Good luck mate. make sure we here your success story :-D

 

Sorry layer cake, not everyone who has a magistrates fine is a nice person, how do you know if the op has not been asked to pay compensation for mugging an old lady or robbing out of chatrity boxes?

 

This may not be the case, but there are many people out there who have beem awarded compensation, because of violence ect and if it means using bailiffs so be it!

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it was for a driving offence if you was wondering and i have no problem paying the fine just not to bailiffs

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I am assuming there was some problems for you not to be able to make an arrangement before it got to the bailiffs being issued with the warrant

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Scaff. Have you got a receipt for paying direct to the court? You could use that (get a couple of photocopies) and show it to any bailiffs who turn up. Also you should video their reaction and post a link to the video. I could do with a laugh...

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If the court has sent your payment back send it back to the court saying you refuse to cash it and as far as you are concerned the fine is paid.

 

Point out in a letter there is no contract between yourself and the bailliffs to pay there fees.

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I have refused to pay a single penny to a bailff who threatened all kinds of nonsense. I told him he could do what he wanted regardless of the consequences , but he was getting sweet FA from me. So much here and so much there if I didn't do this or didn't do that , but I stood my ground , and basicaly told him to go and " make love to himself ". Mine was for CT and is now sorted out after coming to an arrangement directly with the council. If more people told these crab lice to GFT's , then eventualy they would get the message that the scare tactics and intimidation would get them nowhere. I realise however that there are people who just wouldn't be able to take such measures , and it is these people this **** feed upon. That is why this forum is so important to many.


Light travels faster than sound...............that's why some people appear bright until you hear them speak.

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Guest wino
. I realise however that there are people who just wouldn't be able to take such measures , and it is these people this **** feed upon. That is why this forum is so important to many.

 

 

Too true:cry:

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I am assuming there was some problems for you not to be able to make an arrangement before it got to the bailiffs being issued with the warrant

no problems finacially just paying the court £20 a month was the first thing on mind every payday just slipped my mind now and then and i will be sending cheques back went in fines office today the bloke behind counter was a complete Piers Morgan no help whatso ever i asked him to print form ex345 offf for me about magistrate bailiffs fess and he said he would only if i paid ok i said and he asked for £25 hahahaha they are on side with the bailiffs he had never even heard of form ex345 but when he googled it he said that it was for civil matters not criminal ones ????? i dont care anyway the court has my money for fine thats that and it wont be going back in my bank if you pay fine over internet then they can refund your account if you pay over atuo phone they then send cheque out

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