Jump to content


Snowtoph

Reclaiming membership fees from Ashbourne Membership Management

style="text-align:center;"> Please note that this topic has not had any new posts for the last 3583 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

Hi, I am after some help regarding claiming some money back from Ashbourne Membership Management, that was paid out of my account after I was informed by the club that my account had been frozen. I paid 2 months worth of fees before I contacted the bank and was told I had to cancel the payments as it was a standing order, which I promptly did with my internet banking.

 

The club that I was at told me that the account had been frozen and that no more money would be charged from my account. Each time I was charged the monthly £75 fee I was also charged extra fees by my bank account for going beyond my overdraft limit.

 

I did not use the club in the 2 months extra that I have been charged for and they have a record of this which they have past along to AMM. I sent a letter to AMM at the end of last week 4.12.09 and it was received by them on the 7.12.09. However I did not hear from them and contacted them by phone, I have done this twice now and I am awaiting a return call.

 

What are my chances of getting the money back, do I have any legal standing in this situation as I was told by the club that no more funds would be taken from my account.

 

AMM told me that because they have paid the money to the club, that it is out of their hands and the club says that they do not deal with the membership payment problems as it is AMM's responsibility.

 

Thanks for any help I can get

Share this post


Link to post
Share on other sites

Bump


OFT debt collection guidance

 

Please remember the only stupid question is the one you dont ask so dont worry about asking the stupid questions.

 

Essex girl in pc world looking 4 curtains 4 her pc,the assistant says u dont need curtains 4 a computer!!Essex girl says,''HELLOOO!! i,ve got WINDOWS!!'.

Share this post


Link to post
Share on other sites

They are really tricky to deal with because effectively they take their instructions from the gym. I have had problems with them in the past myself. The gym people are really unhelpful as well as they just refer you to Ashbourne. Eventually I dealt with it by putting pressure on both sides repeatedly.

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...