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Ellie May

DSAR, CCA or both

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I am about to attempt to get some credit card charges, PPI and bank charges back from my bank. I know to hang fire with the bank one following the recent judgement, but I will need details of the charges before I attempt to get them back anyway.


So what I want to know please is surely if I DSAR them for the PPI & Bank Charges they will have to send me the CCA anyway? Also do I just need one letter per institution (I had a bank account, loan and credit card with one bank) or will one DSAR quoting three account numbers cover it?



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No idea why you got missed but I would send both. Tha SAR sometimes comes back without the agreement and some creditors will say that it isn't covered under the DPA.


So long as you include all account numbers for the bank in question, one SAR will cover all accounts held with them.



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