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Allwood

Talk Talk taking too long to hand over details to new provider

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I have had lots of problems with talktalk ie such as receiving calls to tell me that I have prizes and holiday etc. I decided to change providers and and it now nearly 4 weeks since I signed up for a new provider. I cannot access the internet with talktalke as the modem is not working but the phone in the package that I got from them over 2 years ago is OK.

 

My new provider says that talk talk will not hand over details. I now have got a date for my new broadband to kick in. Can talktalk delay giving over details to a new provider and what is the legal time for them to hand over, I understand that talk talk takes over the line and that they have full control of the line until they relinquish it. Is this correct.:?:

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Guest Old_andrew2018

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