Welcome Loan PPI - Urgent Help Required to check its correct

[officejet1000]

Helllo fellow CAG members,

Firstly, they have been fantastic, yes pick yourselves up off the floor, one letter from me, one back to say we are checking, then an offer.

May help I still have an existing loan outstanding

I have made a claim for PPI against a loan I had taken out with Welcome in 2004, they have come back and agreed as a gesture of goodwill to refund, before I accept I want to know how to check it was correctly refunded. I have used teh CAG PPI Spreadsheet, but getting confused, can anyone help? Also is there a template letter, to go back and say thank you very much, however I would like it contractually?

The loan figures are a bit mis leading, and I don't know which APR to use for the contractual interest.

Also I had a rebate of some in 04 as I paid the loan off in full early, but it appears I have beeen charged a £75 acceptance fee, and then a £3.05 acceptance fee each month !!!????

One last thing, I was told that possibly as the PPI was mis sold then the whole loan agreement could have been invalid, and not only could I calim back the PPI+ contractual interest, but the full cost of the loan - any one know anything?

Any help greatly appreciated.

Edited December 9, 2009 by officejet1000
Forgot final question

[brassed-off-2]

can you post up a copy of your agreement, minus personal details...use photobucket for this.

 

This will enable other caggers to look, and then give advise accordingly.

 

thanks

bo2

[officejet1000]

Here are the three pages that are relevant, one is the original loan agreement, one is the loan & PPI breakdown they sent with the offer and the other is the Settlement Offer I paid them, when I paid the loan off.

 

Io the PPI refund they are offering:

PPI Premium Paid: £ 819.25

Associated Interest: £ 74.82

8% Interest: £ 39.54

Total: £ 933.61

 

Less Partial PPI Rebate £399.78 in Sept 04 = £633.83 as a cheque and I have to confirm before the 15th DFec 09

 

I wanted to reclaim interest contractually, and re the rebate in Sept 04, was this done correctly?

 

Lastly I am in severe hardship, have a court date for eviction etc, can I get them to pay direct into account, to speed up? If I can pay off arrears before certain date I wont be evicted

[officejet1000]

have posted up agreements

Edited December 13, 2009 by officejet1000
wromg ,essage

[postggj]

repost please

 

WJTHOUT ATTACHED THUMBNAILS

[beyondhope]

if you are using photobucket use the code

[officejet1000]

I tried to use photobucket was too complicated, I just loaded these uop as jpgs, but did them in photoshop and saved for web, can you not view them, Is there an other option to photobucket as I didn't like it at all.

Thank you/

[beyondhope]

im not sure if flickr is another option?

if i can help with photobucket dont be afraid to msg

or if ur details are edited out i can give u my email address in a private msg and post them up for you if that would help

Edited December 14, 2009 by beyondhope
Typo

[officejet1000]

Have contacted Welcome re the offer of PPI refund, and requsted, payment contractually. Using the CAG PPI Calculator

Requested refund of 966.69

+ Interest 5331.38 was at 32.5% from sept 04

Total: 6298.07

They refused point blank, and said if I didnt like it to take to FOS.

I do not have time to go to FOS, what can I lodge at court to get them to pay up?

[postggj]

What Were The Grounds For Miss-selling You Used

[officejet1000]

Hello, I believe you are the expert on Welcome.

Thanks for your post, I believe I just made a complaint saying I had been mis sold, it wasnt explained to me properly, and I requested a refund contractually.

 

They said yes made4 offer as before, then I said its wrong, and they said no way go to FOS, today I issued a letter to Margaret Young, and Roland Todd at Cattles asking them to look at it, and I would enforce through court and if be issue a winding up procedure - how do I enforce

[postggj]

You Need To Get A Complaint Into The System

 

Miss-selling Covers

 

Are You In The Armed Services

Was A Statement Of Means Done, That Is Sutability

Did You Sign It And Do You Have A Copy

 

With Out It Welcome Are Stuffed

 

Do You Have A Pre=exsisting Medical Condition

Are You Self Employed, Full Time, Retired Etc

Do You Work In A Hazard Occupation

 

Etc Etc

[officejet1000]

I already have, I made rthe complaint first, the complaints dept, split it in 2 sent one to PPI reclainm team and they were dealing with complaint, PPI came back and made offer, I counter offered, complaints came back and said they have dione nothing wrong, which is why today I made formal complaint to the chairman and legal counsel fior cattles

[postggj]

Do Any Of My Comments In Post 12 Apply

[officejet1000]

I dont think its relevant, they already made the offer , and admitted mis sellimng, they offered in full less the rebate at the time, + 8% however I had asked for it contractually, and so I then went back having filled out the CAG PPI XLS and asked for the new amount when they then said no9 to that, and to go to FOS if wasnt happy.

its the second loan I didnt haver ppi on, they messed up the paperwork, and never issued me with new agreement, and stated tat London was in Surrey, in addition from 1st loan I was due an amount that was paid into a suspense account and then they nwever repaid to me,

[postggj]

Well They Had It Off You At Contractual Rate But Think On This

 

Welcome Have Gone Tits Up

 

You Might Be Better Accepting The 8% And Swollowing Your Pride

 

The Parent Company Will Prob Be Going Into Addmin Very Soon And You Will Be At The Bottom Of The Pecking Order Then

 

The Bank, Rbs Has First Strike

 

Take My Word On This

 

There Will Be Nothing Left

[officejet1000]

Good Morning, and Happy New Year to you, how is the leg?

I understand what you are saying, however is there anything I can lodge in court to force their hand? The legal counsel and CEO of Cattles ignored my communication before Christmas, explaining situation and giving opportunity for redress

Edited January 2, 2010 by officejet1000
Politeness

[postggj]

you will be looking at 3 to 6 months in the court system

 

i know its hard but go for the 8% and bank the cheque

 

rbs could sell off and close down cattles anytime

 

might be tomorow, next week, in six months

 

thats not if but when that happens

 

you will get nothing

 

just think on it

 

you will lose about 300 quid in court fees as well

[officejet1000]

I appreciate that, I just need to lodge the paperwork, if you cannot help, could you point me in the right direction. If my papers aren't in I won't stand a chance, also I have another case pending court date 29th Jan, and if I can prove funds coming, then I can uise it to help me a: get an adjournment or b: show the court that I am due funds

[postggj]

if we are about we need to have a chat later on

 

if this goes to court, the first thing the judge will ask is

 

HAS THIS COMPLAINT BEEN DELT WITH BY THE FOS

 

then he will see

 

WELCOME HAVE OFFERED A REFUND

 

why is this case before me

 

you might even have costs award against you as a vexatious litigant

 

 

ive had welcome in court, judge asked those questions about the fos

 

ime just warning you to sit and consider all options

 

if you are set in court action, i will advise to the best of my ability but its against my better judgement

[officejet1000]

I should be on after 3pm, I appreciate you are trying to cover my back and help me there are other circumstances, is it better maybe for me to send you a PM?

[postggj]

i agree

[beyondhope]

Here are office jets agreements Ill leave explanations of what they are to officejet:

 

 

 

[ozzywizard]

I will check the APR and figures match up on this agreement later this evening if no one else has by then.

[beyondhope]

I believe first one is original agreement, second is settlement letter and 3rd relates to the subject of this thread