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    • I've inserted their poc re:your.. 1 ..they did send 2 paploc's  3. neither the agreement nor default is mentioned in their 2.        
    • Hi Guys, i read a fair few threads and saw a lot of similar templates being used. i liked this one below and although i could elaborate on certain things (they ignored my CCA and sent 2 PAPs etc etc) , am i right in that at this stage keep it short? If thats the case i cant see what i need to add/change about this one   1)   the defendant entered into a consumer credit act 1974 regulated agreements vanquis under account reference xxxxxxx 2)   The defendant failed to maintain the required payment, arrears began to accrue 3)   The agreement was later assigned to the claimant on 29 September 2017 and notice given to the defendant 4)   Despite repeated requests for payment, the sum of 2247.91 remains due outstanding And the claimant claims a)The said sum of £2247.91 b)The interest pursuant to S 69 county courts act 1984 at the rate of 8% per annum from the date of issue, accruing at a daily rate of £xxxx, but limited to one year,  being £xxxx c)Costs   Defence:   The Defendant contends that the particulars of claim vague and are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made.   1. The Claimant has not complied with paragraph 3 of the PAPDC ( Pre Action Protocol) Failed to serve a letter of claim pre claim pursuant to PAPDC changes of the 1st October 2017.It is respectfully requested that the court take this into consideration pursuant to 7.1 PAPDC.   2. The Claimant claims £2247.91 is owed under a regulated consumer credit account under reference xxxxxxx. I do not recall the precise details or agreement and have sought verification from the claimant and the claimants solicitor by way of a CPR 31.14 and section 78 request who are yet to fully comply.   3. Paragraph 2 is denied. I am unable to recall the precise details of the alleged agreement or any default notice served in breach of any defaulted payments. 4. Paragraph 3 is denied.The Defendant contends that no notice of assignment pursuant to s.136 of the Law of Property Act & s.82 A of the CCA1974 has ever been served by the Claimant as alleged or at all.   5. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of assignment/balance/breach requested by CPR 31. 14, therefore the Claimant is put to strict proof to:   (a) show how the Defendant has entered into an agreement; and (b) show and evidence any cause of action and service of a Default Notice or termination notice; and © show how the Defendant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim;   6. After receiving this claim I requested by way of a CPR 31.14 request and a section 78 request for copies of any documents referred to within the Claimants' particulars to establish what the claim is for. To date they have failed to comply to my CPR 31.14 request and also my section 78 request and remain in default with regards to this request.   7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed.   8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974.   9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.  
    • i understand. Just be aware I am prepared to take some risks 😉
    • Thanks Tnook,   Bear with us while we discuss this behind the scenes - we want you to win just as much as you do but we want to find the right balance between maximising your claim without risking too much in court fees, and in possible court costs awarded to the defendant bank.
    • Tell your son and think on this. He can pay the £160  and have no further worries from them. If he read POFA  Scedule 4 he would find out that if he went to Court and lost which is unlikely on two counts at least [1] they don't do Court and 2] they know they would lose in Court] the most he would be liable to pay them is £100 or whatever the amount on the sign says. He is not liable for the admin charges as that only applies to the driver-perhaps.If he kept his nerve, he would find out that he does not owe them a penny and that applies to the driver as well.   But we do need to see the signage at the entrance to the car park and around the car park as well as any T&Cs on the payment meter if there is one. He alone has to work out whether it is worth taking a few photographs to help avoid paying a single penny to these crooks as well as receiving letters threatening him with Court , bailiffs  etc trying to scare him into paying money he does not owe. They know they cannot take him to Court. They know he does not owe them a penny. But they are hoping he does not know so he pays them.   If he does decide to pay, tell him to wait as eventually as a last throw of the dice they play Mister Nice Guy and offer a reduction.   Great. Whatever he pays them it will be far more than he owes as their original PCN is worthless. Read other threads where our members have been ticketed for not having a permit. [We know so little about the situation that we do not know if he has a permit and forgot to display it. ]
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microbar

End of 3 mobile contract

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I am on an 18 month mobille phone contract with 3 mobile.

I am now today at the end of 17 months into my contract,

And wish to leave 3,

Can I ring them now and give them 30 days notice,

Or do I need to send a letter.

Or do I need to wait untill the 18 month is up.

Thanks.

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Phone AND write, giving your termination date as the anniversary (18 months) of your sign-up date. If you do this to fit in with your billing cycle, it keeps things neat and tidy.

 

By doing both, you ensure to opportunity for mistake - if you want to keep your mobile number, ask for a PAC number to facilitate transfer, but if you have no interest in this - do not be enticed to do so, as it can complicate things if pre-pay SIMs are mentioned as an alternative to leaving.

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In view of a number of threads relating to terminating with 3 on the 3G forum, I suggest that you contact them by phone to advise that you are leaving and get the name of the person that you are speaking to and also confirmation of the date and time that they have entered it onto their computers.

Follow this up with a written request to the head office in Glasgow and send it recorded mail for a signature. Hopefully this will cover you as many people have complained that although they gave notice verbally it was never acknowledged on their systems and they could not transfer away from 3.

As a follow up, phone back a week later and check that it is logged that you are terminating your contract. Their CS is appalling which is why nothing gets noted down.

  • Haha 1

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I had a 12mnth contract..which imagined was a 18 mnth one. when i phoned to confirm that i'd written cancelling my contract i was told that ......wait for this...

" Oh, writing in is a waste a time! We dont have enough people to answer letters and also Sir (i hate that) its Farrr more efficient YOU ringing in! "

So write AND phone in buddy...

good luck

3 Customer Services

Hutchison 3G UK Ltd

PO Box 333

123 St Vincent Street

GLASGOW G2 9AG

 

Data Protection and Privacy Officer,

Hutchison 3G UK Limited,

Star House,

20 Grenfell Road,

Maidenhead,

Berks SL6 1EH

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As per my post #3 otherwise you will regret it. :)

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Hi

 

I have been with three for years now. But due to a disability I have had to stop work and now find myself on benefits and the added burden of rent and council tax to pay.

I have rang three on several occasions to end my contract, But they have just ignored my request,

 

They have stated I have to pay the full amount by card on the phone to cancel my contract.

I can’t afford to do this but would like to pay monthly amounts But the Indian call center workers are just robots reading from a script,

They even asked if I could get a friend or family member to take over my contract,

What I need is the correct address to contact three mobile in the uk.

 

The Indian call center have told me that no such address exists.

I am now getting calls from three mobile 3 or 4 times a day now and they wont allow me to cancel my contract,

Can anyone help thanks.

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Hi Microbar and welcome to CAG

 

The address you want is

3 Customer Services,

Hutchison 3G UK Ltd,

PO Box 333,

Glasgow

G2 9AG.

 

http://www.three.co.uk/Contact_us/Write_to_us

 

Are you still in contract?

 

Have you given 30 days notice if out of contract?

 

If you are still in contract they will hit you with an early termination fee, normaly equal to the monthy line rental x months left minus any discount they may give.

 

If still in contract ask if they can drop you to a lower plan for the remainder of your contract.

 

Hope this helps

 

M


<<< If I have helped please click my star :-D

 

Get The Consumer Survival Handbook

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I cancelled my contract that had come to an end with three mobile.

I was offered the world from three who where very pushy but I insisted on the cancellation.

At the end of the call I asked again for confirmation of cancelation and was assured my contract had been cancelled.

Then 3 days later I got a call from three again asking me why I was considering cancelling my account.

I reminded the agent I was not considering but had cancelled 3 days earlier. He then said that was not the case but it was still in the process of being cancelled, But he then went on to offer me a new Samsung galaxy three for £8 5000 texts 300 minutes, I queried this I said it cant be a Samsung galaxy three did he mean a Samsung galaxy 3 mini he then said yes that was it a mini. As this seemed like a good deal I went for it, But asked for a message to confirm all the details.

I got the message 24 hours later but the mobile is not the Samsung galaxy 3 mini but a Samsung galaxy fame which is a very poor mobile on looking at the specs. I have therefore been miss-sold a mobile over the phone.

My question is can I refuse delivery and would refusing delivery cancel this new contract.

If I refuse delivery do I have to ask the courier for a note saying the mobile has been returned thanks.:roll:

Edited by microbar

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You have a right under DSR to cancel. Just refuse to take delivery, then inform the operator what you have done and why, and you wish to cancel.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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when I refuse delivery do I need a note from the driver to prove the mobile has gone back thanks.

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Nope. It will just be returned as undelivered or refusal to accept. You can always ask for a note though.


Any advice i give is my own and is based solely on personal experience. If in any doubt about a situation , please contact a certified legal representative or debt counsellor..

 

 

If my advice helps you, click the star icon at the bottom of my post and feel free to say thanks

:D

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