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Dotgirl

No entitled to my original docs back????

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Hello

Please forgive me if I am being stupid here but I am really confused.?

I requested my original NCB paperwork back from my new insurance company and this is what they have said

"Unfortunately we are unable to return your original documents back to you as due to data protection these are destroyed once the information has been extracted"

Please could somebody confirm if this is correct and is this common practise. I was under the impression that as it is my documentation I am requesting back I should be able to have it. They havent had it for months just a couple of days.

Thank you for your time

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you pass your ncd paperwork onto your new insurers,when you leave they will then issue you ncd on their paperwork. If you want the original docs back they can return them but they will then reduce your ncd to zero as they have returned your ncd which you could then be used elsewhere.i.e second car etc

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vusys1 - thank you for your response. That makes a lot more sense. :)

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