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I took out a payday loan recently with QuickQuid. Due to fraud being committed on my bank account, I was unable to make the payment which was due at the end of October. I made Quick Quid aware of this by phone and e-mail, and we agreed a payment of £115 to be made at the end of November, with the rest of the loan payable the following month.

 

However when I checked my bank statement, I found they had taken £225 from my account. When I spoke to them on the phone, they told me that they had taken a payment of £225, "just to see if it would be accepted"! They then became abrupt and refused to correct the mistake.

 

I've e-mailed them, and also written to the London address given out on their website, but I haven't received any reply. I'm now starting to receive calls at home and on my mobile.

 

Grateful for any advice you can give me.

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Watch channel 4, despatches I have dealt with all these monkeys, some are worse than others, dont worry about them, I am pleased to say I have 4 on the go as you will see on the programme 3 have come back accepting my offer the other has vanished for now. Change your bank account and cancel your card. Even better cancel your existing bank account if you can. Then e-mail them with an offer of payment don't talk to them. Stand your ground and tell them you are not paying anymore interest than you have.

 

Be strong these companies need getting rid off.

 

Mashmallow

 

XX

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Despatches channell 4 tonight. 8.00 pm. Hear my story

 

Sleep tight

 

Mash

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Over the last couple of days I'd been receiving a number of calls from Quick Quid both at home and on my mobile - all saying that it's "most important" that I call them before their closing time of 9pm. I sent them another e-mail explaining my situation, and I received 5 calls during the time it took me to type it!

 

I'm speaking to the CCCS about getting my finances back in order and have e-mailed Quick Quid if they would accept a repayment plan of a fixed amount each month. I'd like to make the payments over the counter at the bank or via internet banking but I can't find their bank account details anywhere. Can anyone help?

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An update

 

I e-mailed Quick Quid complaining about the telephone calls (which I was receiving about 5 times a day). I explained that I wanted all communications with them in writing, and mentioned the Protection from Harassment Act, and after a couple of days the calls stopped!

 

I really want to get myself out of debt and clear this loan, but I don't want to give Quick Quid my new debit card number. Does anyone have their bank account details so I can make payments by standing order - I've asked Quick Quid for this a couple of times, but they refuse to hand the details over.

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Quick Quid are still refusing to give me their bank account details. Should I send the paymnents to the registered address given on their website? Do they have to accept payments received by post, or only direct debit or debit card?

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I'd keep the money you want to pay them to one side and then report them to Trading Standards for frustrating your efforts to make payment. Then send QQ an email advising them you have reported them to TS. Write in capitals in the title of the email **URGENT RESPONSE REQUIRED - PAYMENT WAITING TO BE MADE"

 

Then tell them they have been reported and you need their bank details to make payment.


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My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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Hi Hepburn C

 

These lot will usually look to get their money back over 3 months and will refuse payment plans that don't achieve this.

 

As Ellen suggests just keep the money to one side until they see reason or pass to DCA of their choice (who will have no alternative but accept monthly payments you can afford). They do sometimes offer attractive full and finals before they pass on. Up to you if you accept.

 

Ultimately their stubborness means they wait longer to get paid ;)

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Hi Guys,

 

Just to give you an update with my repayment with Quick Quid. Total balance owed was £312 and when I received an email requesting the immediate payment, I replied stating I would pay in 3 months frm Janary to March each time paying £100.

 

To my amasement they sent an email today accepting the plan and gave details of how to make the payments into their account.

 

This may be down to the fact (as others have mentioned) of it being within the 3 month period.

 

Cheers

 

Willo

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This may be down to the fact (as others have mentioned) of it being within the 3 month period.

 

 

It may also be down to the fact that they read these forums ;) and don't want reporting to Trading Standards (again!)


Help us to keep on helping

Please consider making a donation, however small, if you have benefited from advice on the forums

 

 

This site is run solely on donations

 

My advice is based on my opinion and experience only. It is not to be taken as legal advice - if you are unsure you should seek professional help.

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"just to see if it would be accepted"? wow, they're doing experiments on your account after they've entered into agreement not to take the money? If you have the agreement in writing you could take them to court.

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Hi there

Ive just had a 90 day past due email from QQ for£1012 now. CAn't pay it -what would they usually do now= do they pass it on?

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Hi JMW

 

They seem to pass to Mackenzie Hall these days. Plenty on these muppets in the dca forum. They have also been known to pass to 1st credit.

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H I Smithblack

Am still getting the 90 days past due letters on email- the proposed plan i made in nov of £337 for 3 months which I couldn't paqy will expire on 28th Feb so i guess they will pass on then.

Do you guys think mac hall will be ok to deal with?

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